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097: Roberta O’Keith: I was in a dark place at my job

//097: Roberta O’Keith: I was in a dark place at my job

097: Roberta O’Keith: I was in a dark place at my job

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Roberta O’Keith Show Notes

Roberta O’Keith found a fellow co-worker on the floor, non-responsive and barely breathing. As the person responsible for handling employee complaints about work, she knew stress finally took her down. That was Roberta’s wake up call.

Roberta was raised in Downers Grove, Illinois, a western suburb of Chicago; along with her older siblings LeAnne and George. She was the only one in her family to graduate college and also go on to obtain a Master’s in Business Administration.

Her father was a keen business man that left his corporate job when she was in grade school to pursue his dream of being his own boss.  At an early age, she learned the basics of marketing and accounting by stuffing envelopes, building mailing lists, and doing the bookkeeping for her dad’s growing business.

Roberta is known for having a broad range of skills and abilities. She’s worked as an emergency medical technician, coached gymnastics at the local YMCA, led sales and marketing efforts for large life and health insurance companies, and executed many business process improvement projects. She even loves the creative process of picking out fabrics and designs to make quilts.

Roberta doesn’t lean to one side of her brain, but leverages the whole thing when it comes to analytics, process, passion, creativity, and growth. This is why she dislikes being pigeon holed or labeled as just one thing.  She loves to learn and grow and challenge herself. She’s discovered that her best work is in environments that are ambiguous and undefined.

She currently works as a Business Excellence Leader for Black & Veatch, a multi-billion dollar engineering, design, and construction firm that leads and manages human infrastructure projects throughout the world.

She is also involved with many non-profits that help improve the quality of life for individuals and children around the world including World Vision, Samaritain’s Purse, and Child Fund.

Roberta currently lives in Lenexa, Kansas (suburb of Kansas City) with her husband of 18 years and two children; Faith and Joshua. Her husband is pursuing his Masters in Divinity and pursuing a pastorate career.  Yes, she a pastor’s wife…. Not your typical one!

Tweetable Quotes and Mentions

Listen to @rokeith70 to get over the hump on the @FastLeaderShow Click to Tweet

“Companies not forward thinking are not willing to take the risks.” -Roberta O’Keith Click to Tweet

“In order to change or manage growth, identify your key people.” -Roberta O’Keith Click to Tweet 

“Business excellence can help you drive innovation and change.” -Roberta O’Keith Click to Tweet 

“Business excellence is all around culture change.” -Roberta O’Keith Click to Tweet 

“Self-awareness helps you to that next level or burst of passion.” -Roberta O’Keith Click to Tweet 

“You have to be very mindful of culture and how to set the tone.” -Roberta O’Keith Click to Tweet 

“Change starts with yourself.” -Roberta O’Keith Click to Tweet 

“You feed off of people’s energy; positive or negative.” -Roberta O’Keith Click to Tweet 

“It’s important to coach yourself to higher levels of energy.” -Roberta O’Keith Click to Tweet 

“How can you bring passion, resilience, and discipline?” -Roberta O’Keith Click to Tweet 

“Find the support of like-minded people to help you move along.” -Roberta O’Keith Click to Tweet     

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Hump to Get Over

Roberta O’Keith found a fellow co-worker on the floor, non-responsive and barely breathing. As the person responsible for handling employee complaints about work, she knew stress finally took her down. That was Roberta’s wake up call.

Advice for others

Seek out others outside of your company for support to help you to move forward.

Holding her back from being an even better leader

Fear

Best Leadership Advice Received

Overcome your fear.

Secret to Success

A great support system that supports me in anything I do.

Best tools that helps in business or Life

My coaching tools that I’ve learned through Energy Leadership.

Recommended Reading

Mindset: The New Psychology of Success

Energy Leadership: Transforming Your Workplace and Your Life from the Core

Delivering Happiness: A Path to Profits, Passion, and Purpose

Contacting Roberta

email: rokeith70 [at] yahoo.com

LinkedIn: https://www.linkedin.com/in/rokeith

Twitter: https://twitter.com/rokeith70

Resources

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.


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By | 2016-11-30T14:12:49+00:00 November 30th, 2016|Podcasts|0 Comments

About the Author:

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Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.