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213: Chris Westfall: There are no mistakes
Chris Westfall Notes Page Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris [...]
212: Nathan Jamail: Buy-in almost ended my career
Nathan Jamail Notes Page Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every [...]
211: Ed Muzio: I needed to iterate
Ed Muzio Show Notes Page Ed Muzio was running an industry forum for the first time. While he followed the advice he received he missed a few key elements and the meeting went off the [...]
210: Amy Radin: Where’s your junkyard?
Amy Radin Show Notes Page Amy Radin (RAY-DIN), was used to getting organizational resources to innovate and drive change. Then she met Drew and gained a new perspective that caused her to never again complain, [...]
209: Jamie Millar: A network is something powerful
Jamie Millar Show Notes Page James (Jamie) Millar needed a different professional platform. He looked around and was unable to find what he wanted to do, the way he wanted to do it. So, he [...]
208: Ajit Nawalkha: I believe I can live big
Ajit Nawalkha Show Notes Page Ajit Nawalkha used to have a constant dialogue of self-doubt. Coming from a background that was not very abundant, Ajit fought social comparison and feelings that he was not good [...]
207: Michael Pace: Everybody is going to come to me
Michael Pace Show Notes Page Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the [...]
206: Karen Chaston: I did not honor myself
Karen Chaston Show Notes Page Karen Chaston tragically lost her son Dan and she went straight back to work. She knew how to be a CFO, not a grieving mother. Eventually, she learned that his [...]
205: Joseph Michelli: Getting over my bad self
Joseph Michelli Show Notes Page Joseph Michelli now helps organizations deliver extraordinary customer and employee experiences. But in his early twenties he was all about himself until he began a journey that taught him about [...]
204: Matt Beckwith: I almost left the contact center
Matt Beckwith Show Notes Page Matt Beckwith considered leaving his contact center job because he felt bogged down by the things he didn’t like about the job. He almost left, and then his boss asked [...]
203: Nick Friedman: I wasn’t going it alone
Nick Friedman Show Notes Page Nick Friedman started to franchise his company, College Hunks Hauling Junk in 2008, and then the economy collapsed. Nick and his partner struggled to move on. Then he found the [...]
202: Hamish Knox: I just stopped learning
Hamish Knox Show Notes Page Hamish Knox had the worst 20-minutes of his life. He was on a prospecting call with a senior vice president of a chemical company and he failed miserably. He knew [...]
The Hump Day Hoedown is the fun and fast paced part of our 20-minute (ish) show where we ask our guests several questions. Their job is to give robust but rapid responses to the questions. Sometimes I get a good surprise and get off track; but I make every effort to quickly jump back on that camel and race on to the finish.As always I want your feedback and thoughts on questions we should add to the hoedown. One I will never ask is, “Mike, Mike, Mike, Mike…guess what day it is?” So don’t send it.
Are you ready to share a good story? Are you ready to hoedown? Want to be a Guest? I am always looking to share an inspirational story about leading self and others. All you need is passion, be willing to help others, and like to have fun in the process. If you are ready to move onward and upward, please call me at 336-288-8226 and we can explore what is possible.Please do not send me an email. If you do not reach me, please leave me a voice mail. This is important because this is a podcast and I need to “speak” with you. -Jim
The Fast Leader Show is a weekly podcast. Each episode will be released on Wednesday morning at 4:00am eastern time. Why on Wednesdays? Because it’s hump day.But every once in a while we will have a double hump day and release two shows on Wednesday morning. We are not announcing when will are going to have double hump Wednesdays. We are keeping them as a surprise. When you subscribe with iTunes or Stitcher you will never miss an episode.