page title icon Podcast Episodes & Features

Growing An Entrepreneurial Mindset: How To Start Thinking Like A Real Entrepreneur

An entrepreneurial mindset is a set of skills that enables you to identify and make the most out of your opportunities. It helps you overcome and learn from setbacks and succeed in a variety of settings. In my FastLeader show interview with Kent Billingsley, I discussed Developing An Entrepreneurial Mindset: How To Think Like A …

Access NowGrowing An Entrepreneurial Mindset: How To Start Thinking Like A Real Entrepreneur

Jonathan Raymond - People Leadership How the Employee Experience Impacts the Customer Experience - 1200x628

People Leadership: How the Employee Experience Impacts the Customer Experience

How we are as an organization, how we treat each other as peers, shows up in the customer experience. We have all heard the maxim, “The customer is always right.” Top companies like Amazon lays the foundation of their success on customer-centricity and customer-focus. As customer experience leaders, we believe that a happy customer is …

Access NowPeople Leadership: How the Employee Experience Impacts the Customer Experience