Podcast Episodes & Features
Building Consistent Customer Engagement through Effective Team Communication When companies don’t foster open communication and establish regular, open conversations, they may experience inconsistency in customer experiences, decreased productivity, missed opportunities, low employee morale, and decreased customer satisfaction. These issues can negatively impact the success and growth of the business. In this episode, David Avrin stresses …
Creating a Positive Work Culture to Attract and Retain the Best Employees The importance of emotions in attracting and retaining top talent in the workplace cannot be overstated. According to research, employees are more likely to stay with a company that encourages and values positive emotions, such as gratitude, appreciation, and hope, and is more …
The key to success is frictionless processes. Delivering great customer experiences is essential for any business that wants to be successful. In order to do so, it’s important to focus on meeting and exceeding customer expectations, providing high-quality products and services, and building strong relationships with customers. One way to deliver great customer experiences with …
Learn what it takes to go from decent to exceptional. Persuasion and influence are essential skills for leaders to succeed in their professional lives. There is no doubt that every organization will face challenges, but with every challenge comes the opportunity to influence outcomes. When you need to win business, win support for a proposal, …
Live your why – How to discover purpose and live an impactful life. Every leader has a story to share – successes, failures, life lessons, and humps that they have to go through. Each story takes them to different turning points in their lives that ultimately define the history and legacy of their life. While …
A Purpose-Driven Approach to Business Transformation The topic of purpose is everywhere these days. People are talking about purpose. As passionate advocates, we’re delighted to see all the interest. Yet we’ve observed that many organizations are merely scratching the surface. They’re missing the full potential of the nature of purpose that can transform. Transform your …
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