223: Douglas Gerber: How do you create high-performance teams?

//223: Douglas Gerber: How do you create high-performance teams?

223: Douglas Gerber: How do you create high-performance teams?

Douglas Gerber Show Notes Page

Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen.

Douglas was born and raised in Portland Oregon. He’s got an older brother and younger sister and an 80-year-old mother still driving her Subaru around the hills of Portland! He has an MBA from Thunderbird School of Global Management, and is a Certified Professional Facilitator and Professional Certified Coach.

Douglas has always been fascinated by cultures and languages and during his teenage years, tasted life in France and Europe, and later in Latin America and Asia. That gave him the language bug, and he ended up studying and speaking eight languages. These experiences have also made him keenly aware of how cultures and groups of people think and interact. He has extended this awareness to business teams and discovered a talent and passion for supporting teams to perform at their best.

In 2003, after a successful 20-year corporate career culminating as a Vice President for PepsiCo, Douglas left to start his own consulting firm, Focus One. He wanted to share the benefit of what had worked so effectively for him by teaching other organizations how to build High Performance Teams. His transition into this field actually began ten years earlier when he had attended a corporate leadership program conducted by Dr. Marshall Goldsmith, one of the fathers of executive coaching. After reviewing his personality assessment and several discussions, Marshall challenged him with, “Douglas, what are you doing in corporate? Everything I see from your assessment shows that you’d be a great executive coach!” At the time, he laughed off Marshall’s prodding, but his encouragement must have remained in the back of his mind, because years later Douglas found his niche as a leadership team coach, encouraging leadership teams to commit to achieving high performance.

Douglas is the author of Team Quotient: High Performance Leadership Teams that Win Every Time and his mission is to help team experience the fulfillment, thrill and exhilaration of working in a High Performance Team. Just as a winning sports teams share a compelling identity, so can a business team. Douglas’ legacy will have been to touch thousands of teams and team members to transform through their team experiences.

Douglas currently lives in Hong Kong, but has lived in ten countries spanning 4 continents. He’s married with two lovely daughters, and one bambino in the oven!

Tweetable Quotes and Mentions

Listen to @DouglasGerberTQ to get over the hump on the @FastLeaderShow – Click to Tweet

“Team Quotient is the intelligence of the team; how well does the team work together.” – Click to Tweet

“You actually need to measure a team, for the team to be able to get it’s hands around it’s team journey.” – Click to Tweet

“It’s the team that will make the leader successful.” – Click to Tweet

“If the leader does not have a great team the leader will be limited.” – Click to Tweet

“It’s not easy building a high-performing team, but it is imperative.” – Click to Tweet

“If you want to get a team that’s engaged you have to spend time on it.” – Click to Tweet

“To build a team you have to challenge the team, you have to get people engaged and you need to have some fun.” – Click to Tweet

“You want to spend time on the personal side because that’s going to keep the team together.” – Click to Tweet

“One of the key characteristics of mediocre teams is silo mentality.” – Click to Tweet

“The high-performance team is only 5% of teams.” – Click to Tweet

“High-performance teams think about the team first.” – Click to Tweet

“Once you experience a high-performance team, you never want to go back.” – Click to Tweet

“High-performance teams have a huge impact on employee engagement, satisfaction and the whole customer piece.” – Click to Tweet

“You’re not high-performance if you don’t know how to work with your customers.” – Click to Tweet

“Leaders are only as good as the teams they build.” – Click to Tweet

“You can think you’re a great leader, but if you can’t build a great team, you ain’t a great leader.” – Click to Tweet

“Unfortunately, sometimes we go to work and we don’t have that sense of belonging.” – Click to Tweet

“What is a company? A company is a series of teams.” – Click to Tweet

“It’s the team unit where you can really make things happen.” – Click to Tweet

“It’s your imperative to create the best team environment you can.” – Click to Tweet

“People spend too much time on the individual leader aspect and not enough time on the collective aspect.” – Click to Tweet

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Hump to Get Over

Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen.

Advice for others

Empathy

Holding him back from being an even better leader

Creating a true sense of leadership throughout the world.

Best Leadership Advice

Pay attention to your people. Your people make you successful.

Secret to Success

Having great emotional intelligence and really understanding where people are coming from. And being sensitive to the dynamics of team environments.

Best tools in business or life

When in meetings, getting people to talk about their personal lives.

Recommended Reading

Team Quotient

Good to Great: Why Some Companies Make the Leap and Others Don’t

Contacting Douglas Gerber

Website: https://www.douglasgerber.com/

Twitter: https://twitter.com/DouglasGerberTQ

LinkedIn: https://www.linkedin.com/in/douglas-gerber-ab9a2a17/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


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2019-05-01T02:34:49-04:00May 1st, 2019|Podcasts|0 Comments

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