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076: Chris Edmonds: I’ve got to be walking the talk

//076: Chris Edmonds: I’ve got to be walking the talk

076: Chris Edmonds: I’ve got to be walking the talk

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Chris Edmonds Show Notes

Chris Edmonds had a heart attack in December 1993. Being overweight and behaving badly he knew he needed to be an effective influencer when coaching leaders. So Chris lost 30 pounds and then gained 20 back. He was at risk of another heart attack and found it difficult to challenge people to change their behavior because he was unable to change his own. Listen to Chris tell his story of getting over the hump.

Chris was raised in Long Beach, California, in the 1950’s. He grew up in a typical neighborhood with his dad (who ran a mortgage company), his stay-at-home mother, and his brother, 9 years older than Chris. Like any little brother, Chris annoyed his older brother, Jim, for years, quite effectively.

Chris was an active kid. He surfed at Huntington Beach, played guitar, went to YMCA camp each summer, and played football through high school. He went to Whittier College and, despite spending a great deal of time chasing a record deal, earned a degree in education.

Rather than join his father’s mortgage firm, which his dad was encouraging him to do, Chris became a YMCA executive.

In his fifteen years of YMCA leadership, Chris led high performing teams of paid staff and volunteers, managed several national projects (one focused on values clarification), experienced his worst boss ever, and – thankfully – enjoyed his best boss ever.

His best boss, Jerry Nutter, demonstrated servant leadership in daily interactions. Jerry’s team’s were high performing, values-aligned, and incredibly fun. Jerry’s approach formed the foundation for Chris’ understanding of the importance of culture in organizations and how leaders can build safe, inspiring, productive work cultures.

Chris opened his consulting firm in 1990. Chris helps leaders create and maintain high performing, values aligned teams, departments, businesses, and companies. He’s also been a senior consultant with the Ken Blanchard Companies since 1995.

Chris is the author of seven books, including Amazon best seller, The Culture Engine. He’s one of Inc. magazine’s 100 Great Leadership Speakers.
Chris has been a working musician since his college days. His Denver band, Jones & Raine, was signed to Greystone Records in 2008. Two singles off the band’s 2009 CD hit the top 100 on Billboard’s country charts.

Chris and his lovely bride of 36 years, Diane, live in Conifer, Colorado, at 8400 feet above sea level, with their flat coat retriever, Shady, the Wonder Dog.

Tweetable Quotes and Mentions

Listen to @scedmonds to get over the hump on the @FastLeaderShow Click to Tweet

“We humans are procrastinators. And sometimes professional ones.” -Chris Edmonds Click to Tweet

“Senior leaders drive the culture for better or worse.” -Chris Edmonds Click to Tweet 

“Sometimes it’s not just the fear of change, we just don’t know anything different.” -Chris Edmonds Click to Tweet 

“I’m tired of these results, so I’m going to have to change my behavior.” -Chris Edmonds Click to Tweet 

“Getting stuff done is important but it’s not the only thing.” -Chris Edmonds Click to Tweet 

“It’s easier to consider different behaviors than to chip away at beliefs.” -Chris Edmonds Click to Tweet 

“Authentic challenging is needed to help people get aligned.” -Chris Edmonds Click to Tweet 

“It’s not just about the processes and results; what’s the human experience.” -Chris Edmonds Click to Tweet 

“You’ve got a responsibility to create an environment where people feel valued.” -Chris Edmonds Click to Tweet 

“Spend half of your time managing performance. The other half managing relationships.” -Chris Edmonds Click to Tweet 

“Create workplace inspiration and not frustration.” -Chris Edmonds Click to Tweet 

“Too few leaders have crafted an inspiring work environment.” -Chris Edmonds Click to Tweet 

“To be an effective influencer I’ve got to walk the talk.” -Chris Edmonds Click to Tweet 

“Senior leaders have never been asked to manage culture.” -Chris Edmonds Click to Tweet 

“Only a handful of senior leaders have experience leading culture change.” -Chris Edmonds Click to Tweet 

“You’re going to have to praise progress on things that you think should be common sense.” -Chris Edmonds Click to Tweet 

“Treating people nice is common sense, it’s just not common practice in the workplace.” -Chris Edmonds Click to Tweet 

“It’s about serving the needs of your team members who then serve the needs of customers.” -Chris Edmonds Click to Tweet    

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Hump to Get Over

Chris Edmonds had a heart attack in December 1993. Being overweight and behaving badly he knew he needed to be an effective influencer when coaching leaders. So Chris lost 30 pounds and then gained 20 back. He was at risk of another heart attack and found it difficult to challenge people to change their behavior because he was unable to change his own. Listen to Chris tell his story of getting over the hump.

Advice for others

Focus on values and behavior change.

Holding him back from being an even better leader

My fears. I’m fearful of making mistakes and looking stupid.

Best Leadership Advice Received

It’s not about me; it’s about serving the needs of your team members.

Secret to Success

I am persistent and chipping away at working on leader to change behavior.

Best tools that helps in business or Life

My sense of humor. There’s difficult times where an injection of effective humor helps to move thing forward.

Recommended Reading

Good to Great: Why Some Companies Make the Leap…And Others Don’t

The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace

Contacting Chris

Website: http://drivingresultsthroughculture.com/

LinkedIn: https://www.linkedin.com/in/chrisedmonds

Twitter: https://twitter.com/scedmonds

Resources

Creating an even better place to work

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.


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By | 2016-10-31T16:06:24+00:00 July 6th, 2016|Podcasts|0 Comments

About the Author:

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Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.