274: Tamara Ghandour – People-First Innovation

Fast Leader Show | Customer Experience Leadership

274: Tamara Ghandour – People-First Innovation

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Tamara Ghandour was faced with a business challenge that needed the perspective of others. Focused on the outcome, Tamara was unable to generate a lot of ideas from the team members. She instead focused on rewarding the behavior of giving ideas, no matter how ridiculous the ideas were, and was able to come up with more innovative solutions.