page title icon 263: Alex Castro: What’s your readiness score?

Fast Leader Show | Customer Experience Leadership
Fast Leader Show | Customer Experience Leadership
263: Alex Castro: What’s your readiness score?
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Alex Castro found that ninety percent of his clients were not in a position of readiness when he was brought in to help with growing and transforming their businesses. As a result, he started to leverage a readiness assessment as part of the onboarding process that helped to avoid strategic debacles.