236: Steve Pacinelli: It’s the beginning of rehumanizing business

Fast Leader Show | Customer Experience Leadership

236: Steve Pacinelli: It’s the beginning of rehumanizing business

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Steve Pacinelli was in a rut for the first several years in his career. Then he began to work with a leader that showed him that is was possible to get “the numbers” and do it in a more compassionate, kind and friendly way. His career really started to skyrocket when he learned to care more about people and less about the numbers.