229: Karen Martin: The lack of clarity is costing us

Fast Leader Show | Customer Experience Leadership

229: Karen Martin: The lack of clarity is costing us

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Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, she has written numerous books and her most recent reveals how smart leaders and organizations achieve outstanding results through clarity.