181: Chris Dyer: In mid-air you change directions a few times

Fast Leader Show | Customer Experience Leadership

181: Chris Dyer: In mid-air you change directions a few times

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Chris Dyer quit his job and started a business in 2001, just two months after the biggest terrorist attack in American history. He took inspiration from tragedy. He rented every room in his house to pay the mortgage, created a backup plan and took the risk.