177: Eric Kish: They gave me 90 days to crash and burn

Fast Leader Show | Customer Experience Leadership

177: Eric Kish: They gave me 90 days to crash and burn

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Eric Kish was placed in an oil refinery to turn it around. Overloaded with debt and crippled by equipment that had failed inspection, Eric thought he had no option but to go bankrupt. That’s when in desperation, Eric’s work to make a major cultural shift paid off and it fueled a historic turnaround.