169: Ian Golding: This is my reason for being

Fast Leader Show | Customer Experience Leadership

169: Ian Golding: This is my reason for being

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Ian Golding felt like he beat his head for 17 years working in an organization as a champion for the customer. Over the past 6 years he has traveled to over 60 countries and worked with organizations to help support those that thrive on the customer experience to be heard, recognized and supported. Listen as Ian shares insights on the future of customer experience as a discipline and profession.