165: Tal Shnall: I fell on my face taking that position

Fast Leader Show | Customer Experience Leadership

165: Tal Shnall: I fell on my face taking that position

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Tal Shnall was promoted to managing a staff that was more than double the size of his previous role. But Tal did not realize that he was missing a lot of manager and leadership skills that would allow him to be successful. Tal struggled and paid the price. Eventually he found his way forward and now helps others from repeating his experience.