134: Jonathan David Lewis: Our growth stopped. We went backwards.

Fast Leader Show | Customer Experience Leadership

134: Jonathan David Lewis: Our growth stopped. We went backwards.

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Jonathan David Lewis and his company made the Inc. 500 Fastest Growing Companies list. And as soon as they made the list, their growth stopped. They went backwards. Over the next three years they experienced almost 98% client turnover. But there was something valuable that came from it that allowed them to get over the hump.