115: Kathleen Peterson: I actually flew off the handle

Fast Leader Show | Customer Experience Leadership

115: Kathleen Peterson: I actually flew off the handle

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Kathleen Peterson was in the midst of a large training project when she clashed with the project manager. She was right and she chose to fight. This episode sent Kathleen on a journey of discovery and learning. Listen to learn where she went and how she ended up learning that being right is useless.