page title icon 104: Al Hopper: I was beat physically and mentally

Fast Leader Show | Customer Experience Leadership
Fast Leader Show | Customer Experience Leadership
104: Al Hopper: I was beat physically and mentally
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Al Hopper was getting beat physically and mentally. His entire team was down in the dirt. That’s when Al learned about the power and magic of words. When you need to rally the troops and things are going the way you don’t want them to, what do you do?