217: Marcia Daszko: I was not familiar with any of those terms

Home/Podcasts/217: Marcia Daszko: I was not familiar with any of those terms

217: Marcia Daszko: I was not familiar with any of those terms

Marcia Daszko Notes Page

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming’s renowned 4-day seminars.

Marcia was born and raised in Iowa until she moved with her parents and three younger siblings to Los Gatos, CA in the 1970’s. She graduated from Santa Clara University with an English major focusing on journalism and later got her Master’s Degree in Mass Communication from San Jose State University. Her Dad’s career evolved from being a newspaper editor to sales to an entrepreneur of his own company for over 40 years—and Marcia followed his path.

With a natural interest in writing, reading, and teaching, after her college graduation, Marcia held positions as a 7th grade English teacher to a ten-year career in corporate communications and marketing in various industries. She began working to market the management consulting firm owned by Dr. Perry Gluckman and his team of statisticians and consultants in the 1980’s.

Soon Perry asked her to do business development and she asked, “What am I selling?” He sent her to a 4-day seminar about leadership taught by his friend, the world-renowned Dr. W. Edwards Deming. After that experience, Marcia asked Perry, “What was that all about?” Dr. Deming was in his 80’s, difficult to understand, and used a different vocabulary than Marcia was used to. Perry said, “I’ll teach you” and for the next three months Marcia read, studied, and had 3 to 4-hour conversations about new leadership thinking. Marcia said to Perry, “I want to hear Deming again.” Off she went to learn. At this 4-day seminar, the conference organizer introduced her to Dr. Deming, and he said “Come to dinner tonight.” She went and listened as a tableful of senior Fortune 500 executives, a Colonel, and an Admiral had a robust conversation.  She observed and listened. After dinner Dr. Deming invited her to attend the 4-day as much as possible to learn. He mentored her and she attended 20 of the 4-day seminars up until his death in 1993. After getting clients like Dow Chemical and Pepsi, Perry said, “we need your help to consult” and her consulting career began.

In 1993, both of her mentors died and Marcia wondered, “Now what?” With major clients, she continued her consulting work and in 1994 started Marcia Daszko & Associates. Now she speaks and teaches executive teams and her MBA students a new way to think about leadership—without the management fads and “best practices.” She begins every speech with, “My aim is to provoke your thinking.”

Her bold red-hot leadership book, PIVOT DISRUPT TRANSFORM helps people develop their natural leadership and lead with fewer struggles and failures. There is a better, revolutionary way to experience the joy in learning & leading.

Marcia resides in Silicon Valley CA.

Tweetable Quotes and Mentions

Listen to @MarciaDaszko to get over the hump on the @FastLeaderShow – Click to Tweet

“We all have the child inside of us that continually needs to learn and develop and make a difference in this world.” – Click to Tweet

“It takes a crisis in order for things to drastically change and people to step up. But that requires courage and leadership.” – Click to Tweet

“What are we trying to accomplish together?” – Click to Tweet

“Are corporations growing in healthy ways or are they growing due to greed?” – Click to Tweet

“The culture in organizations is a reflection of the CEO, the executive team, and the Board of Directors.” – Click to Tweet

“It takes a lot of courage to not accept what is, but to say what is our future.” – Click to Tweet

“The executives at the top of an organization, it’s their job to develop all of their people, not just their executive team.” – Click to Tweet

“Companies that focus on having everyone learn and work and improve together, those are the companies that are going to survive.” – Click to Tweet

“Always link what you’re trying to accomplish with a customer.” – Click to Tweet

“Success is after everything else has happened.” – Click to Tweet

“Adults keep piling it on, one layer on top of another, until it’s so complex people are not productive.” – Click to Tweet

“Leaders are searching for ways for customers to be served. The issue is, what they need to know, they’re not taught in school.” – Click to Tweet

“Transformative change is like the caterpillar becoming a butterfly. Once you become a butterfly, you’ll never go back to being a caterpillar.” – Click to Tweet

“The more that people think, question and explore, the more they discover new opportunities and can make a difference.” – Click to Tweet

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Hump to Get Over

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming’s renowned 4-day seminars.

Advice for others

Question based on systems-thinking and statistical knowledge.

Holding her back from being an even better leader

Not enough hours in the day.

Best Leadership Advice

Learn, listen, and make a difference.

Secret to Success

I continually bring problems to the surface, and then try to get people working together to solve those with new ways to think about them.

Best tools in business or life

Curiosity

Recommended Reading

Pivot, Disrupt, Transform: How Leaders Beat the Odds and Survive

Profit Beyond Measure

The Goal: A Process of Ongoing Improvement

Man’s Search for Meaning

Contacting Marcia Daszko

Website: https://www.mdaszko.com/

Twitter: https://twitter.com/MarciaDaszko

LinkedIn: https://www.linkedin.com/in/marciadaszko/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


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2019-03-20T04:02:49-04:00March 20th, 2019|Podcasts|0 Comments

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