185: Connie Malamed: You have to want to give to them

Fast Leader Show | Customer Experience Leadership

185: Connie Malamed: You have to want to give to them

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Connie Malamed wrote a book about visual language for instructional design to achieve quick and effective communication – but she had to speak about it. Considering herself more of a writer and not a speaker, she was terrified of public speaking. Eventually, she found a tactic that helped her to move onward and upward.