Transformation
Building Consistent Customer Engagement through Effective Team Communication When companies don’t foster open communication and establish regular, open conversations, they may experience inconsistency in customer experiences, decreased productivity, missed opportunities, low employee morale, and decreased customer satisfaction. These issues can negatively impact the success and growth of the business. In this episode, David Avrin stresses …
Leadership is not about you, it’s about the influence you can have on other people. The goal of transformative influence is always to make other people better. However, there is a void in trust in the marketplace today – people no longer trust each other. Employees don’t trust management, employees don’t trust the board, and …
The concept behind transformative leadership is that, to change things around you, you need first to change yourself. Hence the common saying, change starts from within. If you want to see a breakthrough in your business, you must change within and not force it on others. Issues to do with leadership behavior and expectations are …
By listening to our customers, by serving them, by seeking to understand them, and have insight to their needs and pains, we grow ourselves as leaders. According to a study by KPMG, 53% of executives do not realize sustainable value from business transformation. I assume the reason for this is that they focus so much …
Aaron McHugh Show Notes Page Aaron McHugh was experiencing a lot of difficulties in his life, particularly with his career, his kids, and his daughter’s health. During that time, one of his buddies came and said to him, “You might not be able to change your circumstance but you can own your atmosphere.” It completely …
Rishad Tobaccowala Show Notes Page Rishad Tobaccowala stepped back from the brink of data overload by developing practical tools and frameworks that assisted his organization to properly put data in its place. He now teaches others to combine their emotional intelligence with their data intelligence and to focus beyond the short-term tendencies that many businesses …
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