communication
Building Consistent Customer Engagement through Effective Team Communication When companies don’t foster open communication and establish regular, open conversations, they may experience inconsistency in customer experiences, decreased productivity, missed opportunities, low employee morale, and decreased customer satisfaction. These issues can negatively impact the success and growth of the business. In this episode, David Avrin stresses …
Learn what it takes to go from decent to exceptional. Persuasion and influence are essential skills for leaders to succeed in their professional lives. There is no doubt that every organization will face challenges, but with every challenge comes the opportunity to influence outcomes. When you need to win business, win support for a proposal, …
Understand the changing landscape of media consumption and how leaders can be equipped through microlearning. Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on …
We all know about the elephant in the room, but many creatures in the room are much more subtle. Have you addressed the mice in the room? We’ve heard the saying, “let’s address the elephant in the room.” These large, significant things that we deliberately ignore, but must be addressed. We certainly give importance to …
Nathanael Zurbruegg Show Notes Page Nathanael Zurbruegg has been chronically ill since he was 3 years old. He has been through 3 failed kidney transplants, over 4300 Dialysis treatments, and 3 lung infections. Doctors have said he shouldn’t be alive for 6 times by now! Having been through this many challenges in life, Nathanael shares …
Patrick S. Frazier Show Notes Page Patrick S. Frazier was working in IT when he got promoted into Operations. Filling in the new seat, Patrick experienced many struggles in leadership, specifically in delegation. He tried to delegate, but the result was a bad employee experience. His boss visited him and spent some time with him …
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