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447 Tom Schmitt - Flexibility and Empathy Key Lessons for Business Leaders in the Post-COVID World - 1200x628

Flexibility and Empathy: Key Lessons for Business Leaders in the Post-COVID World

Ambition, Values, and Creating Remarkable Outcomes in the Business World In this episode of the Fast Leader Show, Tom Schmitt shares valuable lessons learned from the past few years. He emphasizes the importance of flexibility, empathy, and prioritizing customer needs.  Tom, a seasoned CEO, stresses the significance of assigning leaders who are skilled and willing. …

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317 Cheryl China – 9 Pieces of Career Advice Wisdom for Leaders and CX Professionals

9 Pieces of Career Advice Wisdom for Leaders and CX Professionals

Find more meaning and success in your CX career by following CX veteran, Cheryl China, and her important advice for career growth and development. With most of our audience working in the customer experience industry, I asked Cheryl China some of her best tips and career advice for leaving behind an unforgettable legacy in CX …

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