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333 Brian Dodd - Leadership Lessons from 2021 - 1200x628

Leadership Lessons from 2021

Wisdom and insights from leaders who succeeded and struggled during 2021. 2021 has been a rough year for most of us. The world is just coming out of a pandemic, and the majority of leaders are facing a new reality. There are new challenges to face and the things done before may no longer apply …

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317 Cheryl China – 9 Pieces of Career Advice Wisdom for Leaders and CX Professionals

9 Pieces of Career Advice Wisdom for Leaders and CX Professionals

Find more meaning and success in your CX career by following CX veteran, Cheryl China, and her important advice for career growth and development. With most of our audience working in the customer experience industry, I asked Cheryl China some of her best tips and career advice for leaving behind an unforgettable legacy in CX …

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