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041: Judith Glaser: Something was wrong about our interactions

//041: Judith Glaser: Something was wrong about our interactions

041: Judith Glaser: Something was wrong about our interactions

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Judith Glaser Show Notes

Judith Glaser had several humps that occurred around the age of ten. It was when she became old enough to realize there was something that didn’t feel right about the way her family interacted. It also caused her to escape to other peoples’ houses to gain greater connection and a feeling of comfort. What she found out at the age of eleven, set her on a life-long journey of unlocking the mysteries of conversations. Listen to Judith as she tells her amazing story and how she got over the hump.

Judith E. Glaser grew up on Broad Street in Philadelphia, in a family of 3 children – Judy, Joan and Jon. Her parents ran a very successful dental practice and before the age of 10 Judith and her siblings were taken to Mexico to live in an International camp for almost 3 months – as her dad had been appointed as the first Dental Ambassador from the US.

Her father was a speaker, taught himself 7 languages, and was awarded 180 awards for his speaking engagements in over 21 countries. The backstory of this incredible childhood, is that Judith discovered at the age of 10, that her father was a stutterer most of his life until a teacher took him under her wing and coached him to take a lead in a play – and in that role his stuttering stopped. Learning that her father had been an emotional orphan, the cause of his stuttering, she became a student of neuroscience at the ripe age of 11, reading medicals books to help her explain what was going on in our brains that could free her father of his extreme stuttering.

Judith’s unbridled curiosity drove her to make a life commitment to understanding how the quality of conversations can change the trajectory of a person’s life. She studied conversational patterns, mapping them, experimenting with new ones, teaching about them, writing about them for over 50 years and is part of her works on Conversational Intelligence®.

Judith is currently the founder and CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute with over thirty years of business Experience working with CEOs and their teams in establishing WE-centric cultures poised to strategically handle business challenges in the face of moving targets.

Judith currently resides in New Your City and Norwalk, Connecticut with her husband Richard.

Tweetable Quotes and Mentions

Listen and @CreatingWe will help you get over the hump on the @FastLeaderShow Click to Tweet

“Conversations are not giving each other information…they enable us to connect.” -Judith Glaser Click to Tweet

“Conversations enable us to connect in a healthy way.” -Judith Glaser Click to Tweet 

“Conversations enable us to navigate with others.” -Judith Glaser Click to Tweet 

“Conversations enable us to grow with others.” -Judith Glaser Click to Tweet 

“Conversations enable us to grow and develop throughout our lives.” -Judith Glaser Click to Tweet 

“When human beings are in sync, great music plays.” -Judith Glaser Click to Tweet 

“To get to the next level of greatness, depends on the quality of a culture.” -Judith Glaser Click to Tweet 

“To get to the next level of greatness, depends on the quality of relationships.” -Judith Glaser Click to Tweet 

“To get to the next level of greatness, depends on the quality of conversations.” -Judith Glaser Click to Tweet 

“Everything happens through conversation.” -Judith Glaser Click to Tweet 

“If push doesn’t work, what would pull look like?” -Judith Glaser Click to Tweet 

“It’s not as much about what we say…it’s about how we listen.” -Judith Glaser Click to Tweet 

“How we listen opens up a space for people to show up differently with each other.” -Judith Glaser Click to Tweet 

“We are not just receptacles of knowledge…we’re growing as we engage.” -Judith Glaser Click to Tweet 

“Listen to connect, not judge or reject.” -Judith Glaser Click to Tweet 

“Here I sit, fifty years later because of the people who coached me.” -Judith Glaser Click to Tweet 

“So much of who we become is from trusting our own instincts.” -Judith Glaser Click to Tweet 

“Listen to connect to enable people to bring their unique DNA to life.” -Judith Glaser Click to Tweet 

“Candor and caring belong in our life.” -Judith Glaser Click to Tweet 

“When leaders show up with candor and caring…we activate trust.” -Judith Glaser Click to Tweet 

“Being in candor and caring with others and your world changes.” -Judith Glaser Click to Tweet 

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Hump to Get Over

Judith Glaser had several humps that occurred around the age of ten. This is when she became old enough to realize there was something that didn’t feel right about the way her family interacted. It also caused her to escape to other peoples’ houses to gain greater connection and a feeling of comfort. What she found out at the age of eleven, set her on a life-long journey of unlocking the mysteries of conversations. Listen to Judith as she tells her amazing story of how she got over the hump so you can move onward and upward faster.

Advice for others

Listen to connect and not judge or reject. When we listen to judge or reject we really don’t listen to the other person.

Holding her back from being an even better leader

I don’t get enough sleep.

Best Leadership Advice Received

Stop talking and listen.

Secret to Success

Ice Cream is wonderful to have at night.

Best tools that helps in business or Life

My fancy fountain pens.

Recommended Reading

The Talent Code: Greatness Isn’t Born. It’s Grown. Here’s How.

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

Contacting Judith

Website: http://www.creatingwe.com/

Twitter: https://twitter.com/CreatingWE

LinkedIn: https://www.linkedin.com/pub/judith-e-glaser/0/20b/8b0

Resources

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.

By | 2016-10-31T16:06:38+00:00 November 4th, 2015|Podcasts|2 Comments

About the Author:

Author Image
Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.
  • Wende Burel

    Always excited about new rich resources that I haven’t found before and I look forward to taking a deep dive into the FastLeader Show. Listening to Judith Glaser mention, “I haven’t thought of that in years” was extremely identifiable and you could almost see her in deep reflection on the moment she was speaking to, applicable information for all levels of leadership.

    • Wende,

      Thank you very much for sharing your thoughts. Judith was amazing on the show. I look forward to learning more from her in the years to come. I have some more interesting guests coming soon. Please stay connected and share their episodes.

      Godspeed,

      Jim