195: Glenn Elliott: Get on with it and stay resilient

//195: Glenn Elliott: Get on with it and stay resilient

195: Glenn Elliott: Get on with it and stay resilient

Glenn Elliott Show Notes Page

Glenn Elliott was trying to grow his company by building a sales team. He had six false starts, received tons of advice and counsel, hired a guru that nearly bankrupted him just to find out that the answers he was seeking could be found by falling flat on his face.

Glenn was born in the North of England in the UK and has spent the last 25 years living in London.

At school he was lucky to meet a Physics teacher who taught business enterprise in the lunch break and that led him to run a number of businesses whilst a young teenager, setting the seeds for his later career.

He left school and studied computer science at university becoming a programmer at the phone company. A 10-year career there saw him move into project management – leading teams of people and that’s where he started learn how big companies disengage their people and also what environment people need to be in to do their best work.

He dropped out of an MBA after just one year finding it too theoretical and leaning too much on “how to be a good corporate manager” rather than how to start a business. Then he jumped ship from the corporate to start a series of businesses. His fourth attempt was marginally successful – a design and marketing agency – and that kept him occupied for 8 years whilst learning more about how to motivate, engage and inspire the people around him.

But it was his fifth business that really made a mark – Reward Gateway, an HR technology business with revenues of over $1bn that counts everyone from McDonalds, IBM, KPMG and many others as clients. He led that business as CEO for 11.5 years growing it to 2,000 clients and 400 staff across 9 countries before stepping down last summer to a new non-executive role as Founder. He has sold Reward Gateway twice to Private Equity investors and remains the company’s largest non-institutional shareholder.

Glenn is the author of Build It: The Rebel Playbook for World-Class Employee Engagement and he’s most proud of the environment he created at work and the culture that made Reward Gateway successful. His Glassdoor CEO approval rating was 99% and the company ranks on the Great Places to Work to list and most recently was ranked the 13th Best Place to Work for Women in the UK.

Glenn lives in London, UK with his husband, Kristian, and a daschund called Wesley.

Tweetable Quotes and Mentions

Listen to @glennelliott to get over the hump on the @FastLeaderShow – Click to Tweet

“If you want to do your best work, you can’t do that from a position of exhaustion and burnout.” – Click to Tweet 

“If I want to be the best leader I can, I have to prioritize my own mental and physical health.” – Click to Tweet 

“Business performs as a marathon, not a race.” – Click to Tweet 

“In every job there is a recognition culture.” – Click to Tweet 

“In every job there is a learning culture.” – Click to Tweet 

“It’s difficult to imagine how someone who doesn’t trust anybody at work is going to be described as an engaged employee.” – Click to Tweet 

“I haven’t found any company worldwide that has made significant progress with employee engagement without tackling their culture of open and honest communication first.” – Click to Tweet 

“If you want to improve employee engagement in your culture you need to fundamentally look at how you treat people.” – Click to Tweet 

“Some managers and leaders don’t understand why they need to say thank you and be appreciative – and they need to be trained because they’re wrong.” – Click to Tweet 

“When you’re doing employee recognition, it’s about how you make someone feel, it’s not about the gift.” – Click to Tweet 

“So many recognition programs are ruined by the money.” – Click to Tweet 

“Immerse yourself in a lot of different viewpoints.” – Click to Tweet 

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Hump to Get Over

Glenn Elliott was trying to grow his company by building a sales team. He had six false starts, received tons of advice and counsel, hired a guru that nearly bankrupted him just to find out that the answers he was seeking could be found by falling flat on his face.

Advice for others

Build tolerance for people that don’t think the same as you.

Holding him back from being an even better leader

Being more comfortable with being vulnerable.

Best Leadership Advice

Be more vulnerable with your people.

Secret to Success

Work hard, counsel widely and then make your own decision. Decide yourself what to do.

Best tools in business or life

My Mac.

Recommended Reading

Build It: The Rebel Playbook for World-Class Employee Engagement

Powerful: Building a Culture of Freedom and Responsibility

Contacting Glenn Elliott

website: http://www.rebelplaybook.com/

LinkedIn: https://www.linkedin.com/in/glennelliott/

Twitter: https://twitter.com/glennelliott

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


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2018-10-17T02:01:01-04:00October 17th, 2018|Podcasts|0 Comments

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