Fast Leader Show Podcast https://www.fastleader.net Stories to get over the leadership hump Wed, 19 Jun 2019 07:15:14 +0000 en-US hourly 1 https://wordpress.org/?v=5.1.1 Stories to get over the leadership hump Fast Leader Show Podcast Stories to get over the leadership hump Fast Leader Show Podcast http://www.fastleader.net/wp-content/uploads/fast-leader-podcast-1400.jpg https://www.fastleader.net 230: Lee Colan: A coaching opportunity for me https://www.fastleader.net/leecolan/ Wed, 19 Jun 2019 07:15:14 +0000 https://www.fastleader.net/?p=14720 https://www.fastleader.net/leecolan/#respond https://www.fastleader.net/leecolan/feed/ 0 <p>Lee Colan Show Notes Page Lee Colan didn’t shut up. He thought he was a good listener, but a friend shared with him after a meeting that he didn’t really hear what people had to say. That’s when Lee realized he had to work on his skillset and his mindset. Now he shares this insight [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/leecolan/">230: Lee Colan: A coaching opportunity for me</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Lee Colan Show Notes Page

Lee Colan didn’t shut up. He thought he was a good listener, but a friend shared with him after a meeting that he didn’t really hear what people had to say. That’s when Lee realized he had to work on his skillset and his mindset. Now he shares this insight in helping others be more positive coaches.

Lee was born in Franklin Square, New York a suburban community on Long Island.  When he was seven, his family like many families at that time migrated to the southern tip of Long Island known as Fort Lauderdale, Florida.  There he developed a love for sports, particularly football and basketball. Later he would come to more fully appreciate the discipline and lessons gleaned from participating in team sports.

Lee was blessed with a stable, unconditionally loving family. He was the youngest of three children with a sister three years older and a brother 15 years older…. so Lee was clearly a late in life surprise for his parents!

Lee’s parents were part of the Greatest Generation, so hard work, education and caring for others were core values. His mother was a book keeper and his father was a commercial artist, so Lee inherited equal parts of analytical and creative skills. He also had five educators in his extended family which infused Lee with a desire to train and educate even if not in a traditional school classroom.

Lee held various corporate leadership roles with American Airlines, Sandoz (Novartis) and FoxMeyer (McKesson). He was a consultant with two premier firms: Booz, Allen & Hamilton and Mercer earlier in his career. His last corporate post was as Vice President for Physician Reliance Network, one of the fastest growing NASDAQ companies at the time.

He co-founded The L Group, Inc., a management consulting firm focused on leadership, in 1999. His business partner for the past 20 years and co-author of the last six books is also his wife of 32 years.

In addition to serving his clients, writing and speaking, Lee also serves on the Board of Directors for Pacific Seafood Group, the largest fully integrated seafood company in North America. He is a former director for Aztec Systems who was ultimately sold to a private equity firm. He also served on the Advisory Board for ASSET InterTech.

Lee views his business as his ministry, so he regularly gifts his time to numerous individuals who are in life or career transition and also to agencies who need a clear focus or just a pair of hands. Some of those agencies include The United Way, North Texas Food Bank and Grace Bridge.

Lee lives in the Dallas area with his wife, Julie. They have three children – one works in advertising like his grandfather and lives in New York and two of them currently attend Wake Forest University. Their three kids have co-authored a book titled, Please Listen Up, Parents:  12 Secrets YORU Kids Want YOU to Know.

Tweetable Quotes and Mentions

Listen to @leecolan to get over the hump on the @FastLeaderShow Click to Tweet

“The most complex challenges leaders have can be boiled down to simple truths that are both timely and timeless.” Click to Tweet

“At its core, coaching is bringing out in someone what they didn’t see themselves.” Click to Tweet

“Business leaders are just finding out what athletes have known for years, that a coach helps elevate your performance.” Click to Tweet

“If you’re helping people get the best out of themselves, you’re probably a pretty darn good coach.” Click to Tweet

“Leading people hasn’t really changed much in a 100 years.” Click to Tweet

“If you really love people, you could be a great coach.” Click to Tweet

“If you explain expectations you get alignment.” Click to Tweet

“If you ask questions you get engagement.” Click to Tweet

“If you involve your team you get ownership.” Click to Tweet

“Being a coach is a central role of a leader.” Click to Tweet

“A positive coaching mindset, times positive coaching habits, results in winning results and relationship.” Click to Tweet

“You can’t have all results and not relationships.” Click to Tweet

“The bookends of success are initiative and closure.” Click to Tweet

“The bookends of coaching success are explaining and appreciating.” Click to Tweet

“We need to proactively address stuff when it’s a mole hill.” Click to Tweet

“As a leader we have to know that it’s our own discomfort needs to be subordinated to what’s in the best interest of my team.” Click to Tweet

“You never what to put your own creditability at risk because that’s the main thing you have as a leader and coach.” Click to Tweet

“If you don’t have integrity, no one’s following you.” Click to Tweet

“We have to be more specific then we really need to be, upfront.” Click to Tweet

“A friend is someone who is willing to tell you what you really don’t want to hear.” Click to Tweet

“Once I change my mindset the behavior easily follows.” Click to Tweet

“When you think about organizational change there’s three levels, mindset, skillset, then toolset.” Click to Tweet

“Awareness of personal impact it key.” Click to Tweet

“You don’t have to know everything; you can be resourceful.” Click to Tweet

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Lee Colan didn’t shut up. He thought he was a good listener, but a friend shared with him after a meeting that he didn’t really hear what people had to say. That’s when Lee realized he had to work on his skillset and his mindset. Now he shares this insight in helping others be more positive coaches.

Advice for others

Have faith to know that everything works out okay.

Holding him back from being an even better leader

My mindset of feeling that I was a better writer about leadership than I was a leader myself.

Best Leadership Advice

You don’t have to know everything; you can be resourceful.

Secret to Success

Turning strategy or concepts into specific actionable things.

Best tools in business or life

The three W’s. What has to happen, who’s responsible, by when.

Recommended Reading

The Power of Positive Coaching: The Mindset and Habits to Inspire Winning Results and Relationships

The Prophet (A Penguin Classics Hardcover)

Contacting Lee Colan

Website: https://www.thelgroup.com/

Twitter: https://twitter.com/leecolan

LinkedIn: https://www.linkedin.com/in/leecolan/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


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  2. Search the iTunes store for “Fast Leader Show”
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The post 230: Lee Colan: A coaching opportunity for me appeared first on Fast Leader Show Podcast.

]]>
Lee Colan Show Notes Page Lee Colan didn’t shut up. He thought he was a good listener, but a friend shared with him after a meeting that he didn’t really hear what people had to say. That’s when Lee realized he had to work on his skillset and his minds... Lee Colan didn’t shut up. He thought he was a good listener, but a friend shared with him after a meeting that he didn’t really hear what people had to say. That’s when Lee realized he had to work on his skillset and his mindset. Now he shares this insight in helping others be more positive coaches.
Lee was born in Franklin Square, New York a suburban community on Long Island.  When he was seven, his family like many families at that time migrated to the southern tip of Long Island known as Fort Lauderdale, Florida.  There he developed a love for sports, particularly football and basketball. Later he would come to more fully appreciate the discipline and lessons gleaned from participating in team sports.
Lee was blessed with a stable, unconditionally loving family. He was the youngest of three children with a sister three years older and a brother 15 years older…. so Lee was clearly a late in life surprise for his parents!
Lee’s parents were part of the Greatest Generation, so hard work, education and caring for others were core values. His mother was a book keeper and his father was a commercial artist, so Lee inherited equal parts of analytical and creative skills. He also had five educators in his extended family which infused Lee with a desire to train and educate even if not in a traditional school classroom.
Lee held various corporate leadership roles with American Airlines, Sandoz (Novartis) and FoxMeyer (McKesson). He was a consultant with two premier firms: Booz, Allen & Hamilton and Mercer earlier in his career. His last corporate post was as Vice President for Physician Reliance Network, one of the fastest growing NASDAQ companies at the time.
He co-founded The L Group, Inc., a management consulting firm focused on leadership, in 1999. His business partner for the past 20 years and co-author of the last six books is also his wife of 32 years.
In addition to serving his clients, writing and speaking, Lee also serves on the Board of Directors for Pacific Seafood Group, the largest fully integrated seafood company in North America. He is a former director for Aztec Systems who was ultimately sold to a private equity firm. He also served on the Advisory Board for ASSET InterTech.
Lee views his business as his ministry, so he regularly gifts his time to numerous individuals who are in life or career transition and also to agencies who need a clear focus or just a pair of hands. Some of those agencies include The United Way, North Texas Food Bank and Grace Bridge.
Lee lives in the Dallas area with his wife, Julie. They have three children – one works in advertising like his grandfather and lives in New York and two of them currently attend Wake Forest University. Their three kids have co-authored a book titled, Please Listen Up, Parents:  12 Secrets YORU Kids Want YOU to Know.
Tweetable Quotes and Mentions
Listen to @leecolan to get over the hump on the @FastLeaderShowClick to Tweet
“The most complex challenges leaders have can be boiled down to simple truths that are both timely and timeless.” – https://www.fastleader.net/?p=14702 https://www.fastleader.net/karenmartin/#respond https://www.fastleader.net/karenmartin/feed/ 0 <p>Karen Martin Show Notes Page Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, she has written numerous books and her most recent reveals how smart [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/karenmartin/">229: Karen Martin: The lack of clarity is costing us</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Karen Martin Show Notes Page

Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, she has written numerous books and her most recent reveals how smart leaders and organizations achieve outstanding results through clarity.

Karen was born and raised in a small steel town 30 miles outside Pittsburgh. Her childhood household was filled with business-minded people: her father owned several businesses, her mother was a buyer for a children’s clothing store, and her younger brother began exhibiting his entrepreneurial spirit in his teens with an innovative approach to shoveling snow from sidewalks.

Because Karen excelled in math and science, her guidance counselor urged her to pursue medicine. She headed to Penn State. However, as she learned about the long path through medical school and residency, she was drawn to microbiology and became licensed as a clinical lab scientist. But she’s also a people person and her lab career had her spending most of her time interacting with Petri dishes, autoclaves, and analyzers.

She landed on teaching as a way to connect what she already knew about science to a career path that put her face to face with people. She began teaching undergraduate courses at California State University, Bakersfield, while pursuing a Master’s in Education (adult learning emphasis). There, too, she saw a mix of elements she liked and some that weren’t for her. While her passion for teaching remained, she didn’t care for slow-to-change academia.

Armed with a Master’s degree and a growing interest in wellness and preventive medicine, she moved to Los Angeles where she took a job with Health Net, a rapid-growth health insurance company. Over her four years at the company she explored operations, legal, and sales and marketing, and loved each one. She moved to another organization and was charged with building an operation from scratch. With a 100% annual growth rate, Karen faced some of businesses’ most vexing problems and her teams still managed to outperform the competition. At 30 years old, Karen had found her true passion: business management and performance improvement.

In 1993, she was about to be promoted to VP and decided she no longer wanted to climb the ladder working for someone else. She left the corporate world and launched her own consulting firm focused on business performance improvement for service companies.

Over the last twenty-five years, Karen has grown what is now TKMG, Inc. from a solo consultancy with local clients into a global firm with a team of consultants and support staff who focus on helping organizations become outstanding through the application of proven management principles and practices. Her love of teaching continues to manifest through her hands-on coaching of leaders and improvement teams—and through her five books, two of which are Shingo Award winners. Though she owns a home in Dallas, Karen is often in the air or on the ground working with clients across the globe.

Tweetable Quotes and Mentions

Listen to @KarenMartinOpEx to get over the hump on the @FastLeaderShow – Click to Tweet

“Frontlines are not escalating quickly enough when things are going amiss” Click to Tweet

“Fear is at the core of dysfunction in a lot of organizations.” Click to Tweet

“You can’t get work done if you don’t have a proper escalation strategy.” Click to Tweet

“Product development decisions should be very aligned with your why.” Click to Tweet

“Trust emanates from clarity” Click to Tweet

“You have to understand the verb or emotion that any product is tied to in the customer.” Click to Tweet

“We’ve created this environment in customer service that actually cuts the customer service rep off from the customer.” Click to Tweet

“It is senior leadership that needs to drive and constantly reminding people about the why.” Click to Tweet

“We’re so product centric that we forget the people at the end of it all the time.” Click to Tweet

“The customer is at the center of it all, and yet we get tunnel vision on products.” Click to Tweet

“Having no clarity on the why makes it difficult to run a smooth operation.” Click to Tweet

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Hump to Get Over

Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, she has written numerous books and her most recent reveals how smart leaders and organizations achieve outstanding results through clarity.

Advice for others

My job with a staff is to develop them, not to order them around.

Holding her back from being an even better leader

Striving for perfection.

Best Leadership Advice

Listen, listen, listen and you don’t know it all.

Secret to Success

Tenacity

Best tools in business or life

Listening

Recommended Reading

Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance

Start with Why: How Great Leaders Inspire Everyone to Take Action

The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence

Contacting Karen Martin

Website: https://tkmg.com/

Twitter: https://twitter.com/KarenMartinOpEx

LinkedIn: https://www.linkedin.com/in/karenmartinopex/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

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  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

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The post 229: Karen Martin: The lack of clarity is costing us appeared first on Fast Leader Show Podcast.

]]> Karen Martin Show Notes Page Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, Karen Martin had well more than fifty-percent of her revenue tied up in one industry back in 2008. When the economy went into shock she did as well. Fortunately, she was a saver and she survived. Since then, she has written numerous books and her most recent reveals how smart leaders and organizations achieve outstanding results through clarity.
Karen was born and raised in a small steel town 30 miles outside Pittsburgh. Her childhood household was filled with business-minded people: her father owned several businesses, her mother was a buyer for a children’s clothing store, and her younger brother began exhibiting his entrepreneurial spirit in his teens with an innovative approach to shoveling snow from sidewalks.
Because Karen excelled in math and science, her guidance counselor urged her to pursue medicine. She headed to Penn State. However, as she learned about the long path through medical school and residency, she was drawn to microbiology and became licensed as a clinical lab scientist. But she’s also a people person and her lab career had her spending most of her time interacting with Petri dishes, autoclaves, and analyzers.
She landed on teaching as a way to connect what she already knew about science to a career path that put her face to face with people. She began teaching undergraduate courses at California State University, Bakersfield, while pursuing a Master’s in Education (adult learning emphasis). There, too, she saw a mix of elements she liked and some that weren’t for her. While her passion for teaching remained, she didn’t care for slow-to-change academia.
Armed with a Master’s degree and a growing interest in wellness and preventive medicine, she moved to Los Angeles where she took a job with Health Net, a rapid-growth health insurance company. Over her four years at the company she explored operations, legal, and sales and marketing, and loved each one. She moved to another organization and was charged with building an operation from scratch. With a 100% annual growth rate, Karen faced some of businesses’ most vexing problems and her teams still managed to outperform the competition. At 30 years old, Karen had found her true passion: business management and performance improvement.
In 1993, she was about to be promoted to VP and decided she no longer wanted to climb the ladder working for someone else. She left the corporate world and launched her own consulting firm focused on business performance improvement for service companies.
Over the last twenty-five years, Karen has grown what is now TKMG, Inc. from a solo consultancy with local clients into a global firm with a team of consultants and support staff who focus on helping organizations become outstanding through the application of proven management principles and practices. Her love of teaching continues to manifest through her hands-on coaching of leaders and improvement teams—and through her five books, two of which are Shingo Award winners. Though she owns a home in Dallas, Karen is often in the air or on the ground working with clients across the globe.
Tweetable Quotes and Mentions
Listen to @KarenMartinOpEx to get over the hump on the @FastLeaderShow – Click to Tweet
“Frontlines are not escalating quickly enough when things are going amiss” – https://www.fastleader.net/?p=14678 https://www.fastleader.net/doughall/#respond https://www.fastleader.net/doughall/feed/ 0 <p>Doug Hall Show Notes Page Doug Hall has an inherent fundamental curiosity within him and he stumbles along the way. He is always pulled to wonder, what if. It comes from within him and he loves it. All of his successes are because he wondered - if he could figure it out. Doug Hall was [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/doughall/">228: Doug Hall: I just can’t stay with the status quo</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Doug Hall Show Notes Page

Doug Hall has an inherent fundamental curiosity within him and he stumbles along the way. He is always pulled to wonder, what if. It comes from within him and he loves it. All of his successes are because he wondered – if he could figure it out.

Doug Hall was born in Portland, Maine and raised in New Hampshire. He is the oldest of 3 children who were raised by an Engineer and a school teacher.

Since an early age he had a passion for inventing. At age 12 he invented, produced, and sold a learn to juggle kit. His Dad didn’t quite know what to say when he said he wanted to be an inventor. His advice was, “become an engineer and then a patent lawyer.” So, he ended up studying Chemical Engineering – and did inventing on the side.

After graduating from the University of Maine he took a job at Procter & Gamble in their brand management department – rising up through the ranks as they say to the role of Master Marketing Inventor. After 10 years he “retired” from corporate life and founded what is known today as the Eureka! Ranch. Their specialty is to help organizations Find, Filter & Fast Track Big Ideas.

Doug Hall is an inventor, researcher, educator and craft whiskey maker. He’s been named one of America’s top innovation experts by Inc. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC. His new book, Driving Eureka! Problem Solving with Data Driven Methods & the Innovation Engineering System describes how to transform innovation from random acts to a reliable science.

His legacy will hopefully be the creation of the new field of academic study called Innovation Engineering – where innovation is transformed from a random art to a reliable system. That said – there is a chance that what he’ll really be known for is disrupting the world of whiskey as a result of creating a Time Compression technology that is the basis of his most recent company, Brain Brew Custom Whisk(e)y.

Doug currently resides part of the year in Cincinnati, Ohio and the rest of the year in Summerside, Prince Edward Island Canada with his high school sweetheart, Debbie. They have 3 grown children: Kristyn, Victoria, and Brad.

Tweetable Quotes and Mentions

Listen to @Innov8Engineer to get over the hump on the @FastLeaderShow – Click to Tweet

“The success of organizations comes from the interaction of different departments working together.” – Click to Tweet

“We’ve got to solve for the whole, which means we’ve got to work together.“ – Click to Tweet

“A whole lot of people are basically dying in place.” – Click to Tweet

“You determine what you’re going to do and in your sphere of influence you can do amazing things.” – Click to Tweet

“Start to put stuff in your head, cause once those ideas start in your head a chain reaction starts.” – Click to Tweet

“If you’re not learning you’re dying.” – Click to Tweet

“If you’re not growing, do something different.” – Click to Tweet

“Who should lead the future but the F’n leader?!” – Click to Tweet

“Divided leadership, is no leadership.” – Click to Tweet

“If things aren’t working, your system is wrong.” – Click to Tweet

“Never-ending continuous innovation is the secret to success.” – Click to Tweet

“Sadly, the number of top leaders who are ready to lead is small.” – Click to Tweet

“In your work, on how you work, how about if you change your thought patterns.” – Click to Tweet

“Is your boss getting a return on investment because you’re actually thinking?” – Click to Tweet

“Do your employees actually think?” – Click to Tweet

“Deep inside all of us is a little voice that tells us what we should do and what we must do.” – Click to Tweet

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Hump to Get Over

Doug Hall has an inherent fundamental curiosity within him and he stumbles along the way. He is always pulled to wonder, what if. It comes from within him and he loves it. All of his successes are because he wondered – if he could figure it out.

Advice for others

Focus more on health and driving health, it makes you smarter.

Holding him back from being an even better leader

I have to get healthier.

Best Leadership Advice

You’ve got to believe that your people are good people.

Secret to Success

Caffeine

Best tools in business or life

Having people who are mission focused.

Recommended Reading

Driving Eureka!: Problem-Solving with Data-Driven Methods & the Innovation Engineering

SystemOut of the Crisis (The MIT Press)

Contacting Doug Hall

Website: https://www.doughall.com/

Twitter: https://twitter.com/Innov8Engineer

LinkedIn: https://www.linkedin.com/in/doughallinventor/

Resources and Show Mentions

Special Bonus From Doughttps://inventor.doughall.com/vip

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

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  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
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  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 228: Doug Hall: I just can’t stay with the status quo appeared first on Fast Leader Show Podcast.

]]> Doug Hall Show Notes Page Doug Hall has an inherent fundamental curiosity within him and he stumbles along the way. He is always pulled to wonder, what if. It comes from within him and he loves it. All of his successes are because he wondered – if he c... Doug Hall has an inherent fundamental curiosity within him and he stumbles along the way. He is always pulled to wonder, what if. It comes from within him and he loves it. All of his successes are because he wondered – if he could figure it out.
Doug Hall was born in Portland, Maine and raised in New Hampshire. He is the oldest of 3 children who were raised by an Engineer and a school teacher.
Since an early age he had a passion for inventing. At age 12 he invented, produced, and sold a learn to juggle kit. His Dad didn’t quite know what to say when he said he wanted to be an inventor. His advice was, “become an engineer and then a patent lawyer.” So, he ended up studying Chemical Engineering – and did inventing on the side.
After graduating from the University of Maine he took a job at Procter & Gamble in their brand management department – rising up through the ranks as they say to the role of Master Marketing Inventor. After 10 years he “retired” from corporate life and founded what is known today as the Eureka! Ranch. Their specialty is to help organizations Find, Filter & Fast Track Big Ideas.
Doug Hall is an inventor, researcher, educator and craft whiskey maker. He’s been named one of America’s top innovation experts by Inc. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC. His new book, Driving Eureka! Problem Solving with Data Driven Methods & the Innovation Engineering System describes how to transform innovation from random acts to a reliable science.
His legacy will hopefully be the creation of the new field of academic study called Innovation Engineering – where innovation is transformed from a random art to a reliable system. That said – there is a chance that what he’ll really be known for is disrupting the world of whiskey as a result of creating a Time Compression technology that is the basis of his most recent company, Brain Brew Custom Whisk(e)y.
Doug currently resides part of the year in Cincinnati, Ohio and the rest of the year in Summerside, Prince Edward Island Canada with his high school sweetheart, Debbie. They have 3 grown children: Kristyn, Victoria, and Brad.
Tweetable Quotes and Mentions
Listen to @Innov8Engineer to get over the hump on the @FastLeaderShow – Click to Tweet
“The success of organizations comes from the interaction of different departments working together.” – Click to Tweet
“We’ve got to solve for the whole, which means we’ve got to work together.“ – Click to Tweet
“A whole lot of people are basically dying in place.” – https://www.fastleader.net/?p=14657 https://www.fastleader.net/alanstein/#respond https://www.fastleader.net/alanstein/feed/ 0 <p>Alan Stein Show Notes Page Alan Stein Jr. spent most of his life with qualities that weren’t so endearing. But now he works hard on his self-awareness and clarity and to be coachable and open and to help others to raise their game. Alan was born and raised in suburbs of Washington, DC. He is [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/alanstein/">227: Alan Stein: I work hard to be coachable</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Alan Stein Show Notes Page

Alan Stein Jr. spent most of his life with qualities that weren’t so endearing. But now he works hard on his self-awareness and clarity and to be coachable and open and to help others to raise their game.

Alan was born and raised in suburbs of Washington, DC. He is the son of two retired elementary school educators and has a younger brother that he works closely with.

Alan was incredibly active as a child and gravitated to any activity that involvement movement and expending energy – from conventional sports like soccer, basketball and football – to less conventional activities like martial arts, breakdancing and BMX biking. And while he enjoyed aspects of each, his true love has always been basketball. That was Alan’s first identifiable passion.

Alan was able to play basketball at Elon College (now Elon University) down in NC and began to develop an equal affinity for performance training, strength & conditioning and basketball-specific fitness. That led him to a 20-year career as a professional basketball performance coach where he was able to work with, work alongside and closely observe the best players and coaches in the game.

Always looking for a new challenge and constantly reinventing himself, two and half years ago Alan decided to make the pivot (pun very much intended) into corporate speaking. He is now a keynote speaker and author that teaches audiences how to utilize the same strategies in business that elite athletes use to perform at a world-class level.

Alan is also the author of Raise Your Game: High Performance Secrets from the Best of the Best. This book was written for leaders in sports and business takes a deep dive into the mindsets, rituals, routines, habits and disciplines required to reach peak performance, influence and significance.

Alan is a 43-year-old amicably divorced father of 9-year-old twins sons (Luke and Jack) and a 7-year-old daughter (Lyla). He still resides in the suburbs of DC but has and is fortunate enough to travel the world!

Tweetable Quotes and Mentions

Listen to @AlanSteinJr to get over the hump on the @FastLeaderShow – Click to Tweet

“The foundational principles of leadership, it doesn’t matter what industry you’re in, they’re always going to be the same.” – Click to Tweet

“Sport can really teach some life lessons that are very difficult to teach.” – Click to Tweet

“What it takes to build a team is the same, regardless of what industry you’re in.” – Click to Tweet

“Most people think they are self-aware, but the vast majority are not.” – Click to Tweet

“Self-awareness is absolutely the foundation to which the rest of the house is built.” – Click to Tweet

“Coachability has to be a number-one mindset.” – Click to Tweet

“Almost every single dysfunction within a team is from selfishness or mis-communication.” – Click to Tweet

“Every interaction we have with a teammate is either going to strengthen our connection or erode it.” – Click to Tweet

“When you actively listen to someone, you send them the unconscious message that you care about them.” – Click to Tweet

“How we treat each other is going to have a huge impact on our children.” – Click to Tweet

“You need to connect first and coach second.” – Click to Tweet

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Hump to Get Over

Alan Stein, Jr. spent most of his life with qualities that weren’t so endearing. But now he works hard on his self-awareness and clarity and to be coachable and open and to help others to raise their game.

Advice for others

Be self-aware and be open to feedback.

Holding him back from being an even better leader

Still trying to work through a few limiting beliefs.

Best Leadership Advice

It’s not about you, it’s about them.

Secret to Success

You need to connect first and coach second. Develop a love and care for the people that you lead and connect with them on a human level first.

Best tools in business or life

Emotional Intelligence

Recommended Reading

Raise Your Game: High-Performance Secrets from the Best of the Best

Leading with the Heart: Coach K’s Successful Strategies for Basketball, Business, and Life

Contacting Alan Stein

Website: https://alansteinjr.com/

Twitter: https://twitter.com/AlanSteinJr

LinkedIn: https://www.linkedin.com/in/alan-stein-jr/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

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The post 227: Alan Stein: I work hard to be coachable appeared first on Fast Leader Show Podcast.

]]> Alan Stein Show Notes Page Alan Stein Jr. spent most of his life with qualities that weren’t so endearing. But now he works hard on his self-awareness and clarity and to be coachable and open and to help others to raise their game. Alan Stein Jr. spent most of his life with qualities that weren’t so endearing. But now he works hard on his self-awareness and clarity and to be coachable and open and to help others to raise their game.
Alan was born and raised in suburbs of Washington, DC. He is the son of two retired elementary school educators and has a younger brother that he works closely with.
Alan was incredibly active as a child and gravitated to any activity that involvement movement and expending energy – from conventional sports like soccer, basketball and football – to less conventional activities like martial arts, breakdancing and BMX biking. And while he enjoyed aspects of each, his true love has always been basketball. That was Alan’s first identifiable passion.
Alan was able to play basketball at Elon College (now Elon University) down in NC and began to develop an equal affinity for performance training, strength & conditioning and basketball-specific fitness. That led him to a 20-year career as a professional basketball performance coach where he was able to work with, work alongside and closely observe the best players and coaches in the game.
Always looking for a new challenge and constantly reinventing himself, two and half years ago Alan decided to make the pivot (pun very much intended) into corporate speaking. He is now a keynote speaker and author that teaches audiences how to utilize the same strategies in business that elite athletes use to perform at a world-class level.
Alan is also the author of Raise Your Game: High Performance Secrets from the Best of the Best. This book was written for leaders in sports and business takes a deep dive into the mindsets, rituals, routines, habits and disciplines required to reach peak performance, influence and significance.
Alan is a 43-year-old amicably divorced father of 9-year-old twins sons (Luke and Jack) and a 7-year-old daughter (Lyla). He still resides in the suburbs of DC but has and is fortunate enough to travel the world!
Tweetable Quotes and Mentions
Listen to @AlanSteinJr to get over the hump on the @FastLeaderShow – Click to Tweet
“The foundational principles of leadership, it doesn’t matter what industry you’re in, they’re always going to be the same.” – Click to Tweet
“Sport can really teach some life lessons that are very difficult to teach.” – Click to Tweet
“What it takes to build a team is the same, regardless of what industry you’re in.” – https://www.fastleader.net/?p=14634 https://www.fastleader.net/samuelknickerbocker/#respond https://www.fastleader.net/samuelknickerbocker/feed/ 0 <p>Samuel Knickerbocker Show Notes Page Samuel Knickerbocker was showing up one way as a leader, but not the way he perceived himself. That’s when he decided to make a shift on how he interacted with people and to learn how to lead out of love. Now Samuel teaches others to leave a legacy love, forgiveness, [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/samuelknickerbocker/">226: Samuel Knickerbocker: I didn’t understand the impact I was having</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Samuel Knickerbocker Show Notes Page

Samuel Knickerbocker was showing up one way as a leader, but not the way he perceived himself. That’s when he decided to make a shift on how he interacted with people and to learn how to lead out of love. Now Samuel teaches others to leave a legacy love, forgiveness, gratitude and self-confidence.

Samuel was born in Utah and raised in Parma, Idaho, a small town in on the Idaho/Oregon border. He is the son of two happily married parents and the 7th of their 11 kids. There was never a dull moment in his home, you always had at least one friend and one enemy.

Growing up Samuel was home-schooled which provided a lot more contact and conversation with the family financial situation. They reviewed and made financial decisions as a family, working as a team to accomplish financial goals. It was here that Samuel learned much of his leadership and management skills.

Samuel got his first full-time job at age 11 in a honey extracting plant and from there worked in the food, construction, sales, and service industry while never really losing sight of his passion. Samuel loves leading others to gain greater self-confidence and build stronger relationships.

The Legacy that he is excited to leave behind is one of action and love. When his generations are talking about him, he wants them to be saying that he was committed to lifting others around him and always looking for ways to pour belief into others about their infinite potential.

He now works as a wealth transformation coach, walking people through the habits, mindsets and behaviors required to build a financial foundation that can support a long-lasting legacy.

Samuel currently lives in Pleasant Grove Utah. He has the most incredible, angelic, beautiful wife, Sharlie and they have been blessed with two boys Declan and Quincy.

Tweetable Quotes and Mentions

Listen to Samuel Knickerbocker to get over the hump on the @FastLeaderShow – Click to Tweet

“What is so crucial from a leadership perspective, is really being able to understand what each person’s individual gifts are.” – Click to Tweet

“Why would we promote you if there’s nobody to fill your spot?” – Click to Tweet

“It’s super self-serving to make sure you’re training people.” – Click to Tweet

“You’ve got to always be thinking from a love and abundance standpoint rather than fear and scarcity.” – Click to Tweet

“If there’s somebody telling you that you can’t it, it’s really a reflection of what they believe about themselves.” – Click to Tweet

“I could have a huge impact if I chose to, and the next step is choosing to do so.” – Click to Tweet

“If your vision for your company isn’t sexy enough, then it’s not good enough.” – Click to Tweet

“Is your goal deceive enough?” – Click to Tweet

“Transparency is so crucial when you’re trying to create a movement of legacy.” – Click to Tweet

“You need to go identify your identity.” – Click to Tweet

“When you let your light shine that gives permission to other people to let their light shine.” – Click to Tweet

“Because I know whom I am, I can then go share who I am.” – Click to Tweet

“You can only love and believe in somebody else as much as you love and believe in yourself.” – Click to Tweet

“If you are ever treating people badly, that’s an outward representation of how crappy you’re treating yourself.” – Click to Tweet

“The only way to be truly selfish is to be self-less.” – Click to Tweet

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Hump to Get Over

Samuel Knickerbocker was showing up one way as a leader, but not the way he perceived himself. That’s when he decided to make a shift on how he interacted with people and to learn how to lead out of love. Now Samuel teaches others to leave a legacy love, forgiveness, gratitude and self-confidence.

Advice for others

Love more, be more willing to give of yourself.

Holding him back from being an even better leader

Being conscious of connecting with my team and making sure they’re focused on their specific gifts.

Best Leadership Advice

Serve first and love more.

Secret to Success

Radical honesty and openness.

Best tools in business or life

Staying connected with God and my purpose.

Recommended Reading

The Anatomy of Peace: Resolving the Heart of Conflict

The Four Tendencies: The Indispensable Personality Profiles That Reveal How to Make Your Life Better (and Other People’s Lives Better, Too)

Contacting Samuel Knickerbocker

Website: http://samknickerbocker.com/

Twitter: https://twitter.com/ssknickerbocker

LinkedIn: https://www.linkedin.com/in/samuel-knickerbocker-94511a133/

Resources and Show Mentions

The 9 Pillars to Build a Meaningful Legacy

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 226: Samuel Knickerbocker: I didn’t understand the impact I was having appeared first on Fast Leader Show Podcast.

]]> Samuel Knickerbocker Show Notes Page Samuel Knickerbocker was showing up one way as a leader, but not the way he perceived himself. That’s when he decided to make a shift on how he interacted with people and to learn how to lead out of love. Samuel Knickerbocker was showing up one way as a leader, but not the way he perceived himself. That’s when he decided to make a shift on how he interacted with people and to learn how to lead out of love. Now Samuel teaches others to leave a legacy love, forgiveness, gratitude and self-confidence.
Samuel was born in Utah and raised in Parma, Idaho, a small town in on the Idaho/Oregon border. He is the son of two happily married parents and the 7th of their 11 kids. There was never a dull moment in his home, you always had at least one friend and one enemy.
Growing up Samuel was home-schooled which provided a lot more contact and conversation with the family financial situation. They reviewed and made financial decisions as a family, working as a team to accomplish financial goals. It was here that Samuel learned much of his leadership and management skills.
Samuel got his first full-time job at age 11 in a honey extracting plant and from there worked in the food, construction, sales, and service industry while never really losing sight of his passion. Samuel loves leading others to gain greater self-confidence and build stronger relationships.
The Legacy that he is excited to leave behind is one of action and love. When his generations are talking about him, he wants them to be saying that he was committed to lifting others around him and always looking for ways to pour belief into others about their infinite potential.
He now works as a wealth transformation coach, walking people through the habits, mindsets and behaviors required to build a financial foundation that can support a long-lasting legacy.
Samuel currently lives in Pleasant Grove Utah. He has the most incredible, angelic, beautiful wife, Sharlie and they have been blessed with two boys Declan and Quincy.
Tweetable Quotes and Mentions
Listen to Samuel Knickerbocker to get over the hump on the @FastLeaderShow – Click to Tweet
“What is so crucial from a leadership perspective, is really being able to understand what each person’s individual gifts are.” – Click to Tweet
“Why would we promote you if there’s nobody to fill your spot?” – Click to Tweet
“It’s super self-serving to make sure you’re training people.” – Click to Tweet
“You’ve got to always be thinking from a love and abundance standpoint rather than fear and scarcity.” – https://www.fastleader.net/?p=14614 https://www.fastleader.net/markbrody/#respond https://www.fastleader.net/markbrody/feed/ 0 <p>Mark Brody Show Notes Page Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. In becoming a better leader, he made the mind shift to focus on [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/markbrody/">225: Mark Brody: I focused on everybody being successful</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Mark Brody Show Notes Page

Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. In becoming a better leader, he made the mind shift to focus on everybody in the contact center being successful.

Mark Brody was born in the Kansas City area, but grew up primarily in Nashua, NH. His parents have been married for 51 years and he is the oldest of 4 siblings, the youngest of whom is 15 years younger.

He tried to convince his parents to name his youngest sibling “Ooops”, but for some reason, they didn’t think it would go over well. Growing up, Mark was involved in sports, mainly baseball and basketball – his mother wouldn’t sign the permission slip for football as she once told him, Jewish boys don’t play football.

Growing up his family was very involved in local and state politics. It was this heavy involvement in politics that taught him how to develop an opinion and be able to support it with factual data. This is not uncommon for what contact center leaders have had to do when leading teams, projects, or conducting research on process improvements.

Mark first started off in the contact center industry while attending The University of Kansas. He was staying at school for the summer and needed a job. He had applied for and was offered a position mowing lawn or he could accept a position working in an office setting. He chose indoors to avoid the summer heat and began manually dialing directory assistance as part of a skip tracing team for Sallie Mae.

Over the years, Mark has had the privilege of working with great leaders in a variety of collections and customer service verticals including credit cards, contact center outsourcing, auto finance, mortgage servicing, third party collections, and the student loan industry where he has spent about half of his 29-year career. He has worked for such companies as Sallie Mae, Capital One Auto Finance, Metris Companies, United Recovery Systems (now Alltran), and Texas Guaranteed among others.

Mark Brody is now the founder of Brohawk Solutions, LLC, and President of The Austin Contact Center Alliance in Austin, Texas. He is also a board member for The Professional Teleservices Management Association in San Antonio, TX, and on the South-Central Board for PACE. He has written several articles for the Contact Center Pipeline on the topics of leadership and employee engagement.

Mark currently resides in Round Rock, Texas where he lives with his girlfriend, their 8-month old foster daughter, and two fur children. He also has two sons who are currently attending college.

Tweetable Quotes and Mentions

Listen to Mark Brody to get over the hump on the @FastLeaderShow – Click to Tweet

“Employee engagement in the contact center industry is the most critical part of what goes on in a contact center.” – Click to Tweet

“If you’re not engaged with your workforce then everything else is fluff.” – Click to Tweet

“Trying is a mild form of failure.” – Click to Tweet

“For leaders to really understand the employee engagement, they have to look at all aspects of the employee journey.” – Click to Tweet

“What are your frontline leaders doing in order to support the first 30 days of the employee journey?” – Click to Tweet

“What is it that’s going to draw somebody to your contact center over somebody else’s?” – Click to Tweet

“Companies need to understand why employees are even coming in their door.” – Click to Tweet

“Our coaching style may not mesh with somebody’s receipt of information style.” – Click to Tweet

“If we would have thought we knew everything back 10 or 15 years ago, we would have been stuck back 10 or 15 years ago.” – Click to Tweet

“If I close my mind to learning, that’s the only thing that’s going to stop me from becoming a better leader.” – Click to Tweet

“Leadership is not about you. It’s about your team, it’s about the organization, it’s about others.” – Click to Tweet

“Take negativity, chunk it out of your life.” – Click to Tweet

“Focus on the things that are positive and work well in your life, and don’t complain about things.” – Click to Tweet

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Hump to Get Over

Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. In becoming a better leader, he made the mind shift to focus on everybody in the contact center being successful.

Advice for others

Allow people to speak and express themselves.

Holding him back from being an even better leader

Nothing. If I close my mind to learning, that’s the only thing that’s going to stop me from becoming a better leader.

Best Leadership Advice

Leadership is not about you. It’s about your team, it’s about the organization, it’s about others.

Secret to Success

I care. I care about seeing others improve, I care about seeing others be successful.

Best tools in business or life

Focus on positive. Take negativity, chunk it out of your life. Focus on the things that are positive and work well in your life, and don’t complain about things.

Recommended Reading

Juggling Elephants Publisher: Portfolio Hardcover

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy

Contacting Mark Brody

Website: https://brohawksolutions.com/

email: mark [at] brohawksolutions.com

Twitter: https://twitter.com/kujayhawk92

LinkedIn: https://www.linkedin.com/in/mark-brody-cccm-410b003/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 225: Mark Brody: I focused on everybody being successful appeared first on Fast Leader Show Podcast.

]]> Mark Brody Show Notes Page Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. In becoming a better leader, he made the mind shift to focus on everybody in the contact center being successful.
Mark Brody was born in the Kansas City area, but grew up primarily in Nashua, NH. His parents have been married for 51 years and he is the oldest of 4 siblings, the youngest of whom is 15 years younger.
He tried to convince his parents to name his youngest sibling “Ooops”, but for some reason, they didn’t think it would go over well. Growing up, Mark was involved in sports, mainly baseball and basketball – his mother wouldn’t sign the permission slip for football as she once told him, Jewish boys don’t play football.
Growing up his family was very involved in local and state politics. It was this heavy involvement in politics that taught him how to develop an opinion and be able to support it with factual data. This is not uncommon for what contact center leaders have had to do when leading teams, projects, or conducting research on process improvements.
Mark first started off in the contact center industry while attending The University of Kansas. He was staying at school for the summer and needed a job. He had applied for and was offered a position mowing lawn or he could accept a position working in an office setting. He chose indoors to avoid the summer heat and began manually dialing directory assistance as part of a skip tracing team for Sallie Mae.
Over the years, Mark has had the privilege of working with great leaders in a variety of collections and customer service verticals including credit cards, contact center outsourcing, auto finance, mortgage servicing, third party collections, and the student loan industry where he has spent about half of his 29-year career. He has worked for such companies as Sallie Mae, Capital One Auto Finance, Metris Companies, United Recovery Systems (now Alltran), and Texas Guaranteed among others.
Mark Brody is now the founder of Brohawk Solutions, LLC, and President of The Austin Contact Center Alliance in Austin, Texas. He is also a board member for The Professional Teleservices Management Association in San Antonio, TX, and on the South-Central Board for PACE. He has written several articles for the Contact Center Pipeline on the topics of leadership and employee engagement.
Mark currently resides in Round Rock, Texas where he lives with his girlfriend, their 8-month old foster daughter, and two fur children. He also has two sons who are currently attending college.
Tweetable Quotes and Mentions
Listen to Mark Brody to get over the hump on the @FastLeaderShow – Click to Tweet
“Employee engagement in the contact center industry is the most critical part of what goes on in a contact center.” – Click to Tweet
“If you’re not engaged with your workforce then everything else is fluff.” – https://www.fastleader.net/?p=14602 https://www.fastleader.net/fredhalstead/#respond https://www.fastleader.net/fredhalstead/feed/ 0 <p>Fred Halstead Show Notes Page Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges before they can move forward. Fred was raised in a western suburb [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/fredhalstead/">224: Fred Halstead: Be joyful about it</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Fred Halstead Show Notes Page

Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges before they can move forward.

Fred was raised in a western suburb of Chicago, Wheaton Illinois. His parents bought a property with seven acres a good-sized house, a guest house and barn. His father, an architect, who led the oldest architectural firms in the US, decided to completely remodel the old house. So, Fred and his two brothers and parents slept in the guest house for two years while mostly the family rebuilt the house. Work ethic and accomplishment was paramount. After the reconstruction was complete, Fred and his older brother returned from a weekend visit with friends to find Dad laying out an area for a new swimming pool. Dad decided that we’d have a pool and his brother Grey and Fred would dig it by hand, put in the rebar and then contract for pouring of the floor, walls and deck.

During high school he also gained the experience of team sports by playing on the football team and running track. Wabash College, a very small liberal arts college in Indiana, fit Fred’s need for a broad education. After graduation he attended Northwestern University Graduate Business School.  When the Daft Board reclassified him and called him to military duty, he decided to volunteer for the Air Force. After OTS, he served as an officer in the Office of Special Investigations for four years, the last 18 months as commander of the office. Among several adventures in the Air Force, the best thing that happened to him was meeting and marrying Donna.

After three fairly short-term jobs in financial management, he began a career in executive search. Fred started his own firm, which later merged into an international firm. In 2003, after many years of assessing the talents of executives and culture of client’s organizations and considerable noodling about how best to use his talents, a new career in helping leaders become even more successful called. Halstead Executive Coaching was formed.

After 40 years of observing, assessing and coaching leaders, Fred wrote a book reflecting what he has learned. It is focused on skills needed to be an inspiring and highly successful leader. The inspiration and encouragement for the book, Leadership Skills That Inspire Incredible Results also resulted from the positive results of a highly interactive Program that he has presented to senior level leadership teams for the past five years.

Fred’s foundation and rudder are his faith and his two most important blessings are his faith and his family. Fred and Donna have two exceptional children who married extraordinarily well and they have three wonderful and sweet granddaughters all of whom live in the Dallas area.

Tweetable Quotes and Mentions

Listen to Fred Halstead to get over the hump on the @FastLeaderShow – Click to Tweet

“People can see through us very easily.” – Click to Tweet

“When we’re genuine people know it, when we’re not people know it.” – Click to Tweet

“You’ve got to figure out what is motivating you.” – Click to Tweet

“We are what we repeatedly do.” – Click to Tweet

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Hump to Get Over

Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges before they can move forward.

Advice for others

Greatly appreciate all other people.

Holding him back from being an even better leader

Confidence

Best Leadership Advice

Understand what your strengths are and fully use them.

Secret to Success

The fact that I am a positive person and understand what my limited strengths are.

Best tools in business or life

Listening and asking powerful questions and genuinely encouraging others.

Recommended Reading

Leadership Skills that Inspire Incredible ResultsThe Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

Contacting Fred Halstead

Website: https://halsteadexecutivecoaching.com/

email: fred.halsteadec [at] yahoo.com

LinkedIn: https://www.linkedin.com/in/fred-halstead-41b01814/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 224: Fred Halstead: Be joyful about it appeared first on Fast Leader Show Podcast.

]]> Fred Halstead Show Notes Page Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges befo... Fred Halstead’s positivity can drive people crazy, including his wife. But as a coach Fred knows he needs to empathize with others that are not like him. They may have regrets and need to work through their challenges before they can move forward.
Fred was raised in a western suburb of Chicago, Wheaton Illinois. His parents bought a property with seven acres a good-sized house, a guest house and barn. His father, an architect, who led the oldest architectural firms in the US, decided to completely remodel the old house. So, Fred and his two brothers and parents slept in the guest house for two years while mostly the family rebuilt the house. Work ethic and accomplishment was paramount. After the reconstruction was complete, Fred and his older brother returned from a weekend visit with friends to find Dad laying out an area for a new swimming pool. Dad decided that we’d have a pool and his brother Grey and Fred would dig it by hand, put in the rebar and then contract for pouring of the floor, walls and deck.
During high school he also gained the experience of team sports by playing on the football team and running track. Wabash College, a very small liberal arts college in Indiana, fit Fred’s need for a broad education. After graduation he attended Northwestern University Graduate Business School.  When the Daft Board reclassified him and called him to military duty, he decided to volunteer for the Air Force. After OTS, he served as an officer in the Office of Special Investigations for four years, the last 18 months as commander of the office. Among several adventures in the Air Force, the best thing that happened to him was meeting and marrying Donna.
After three fairly short-term jobs in financial management, he began a career in executive search. Fred started his own firm, which later merged into an international firm. In 2003, after many years of assessing the talents of executives and culture of client’s organizations and considerable noodling about how best to use his talents, a new career in helping leaders become even more successful called. Halstead Executive Coaching was formed.
After 40 years of observing, assessing and coaching leaders, Fred wrote a book reflecting what he has learned. It is focused on skills needed to be an inspiring and highly successful leader. The inspiration and encouragement for the book, Leadership Skills That Inspire Incredible Results also resulted from the positive results of a highly interactive Program that he has presented to senior level leadership teams for the past five years.
Fred’s foundation and rudder are his faith and his two most important blessings are his faith and his family. Fred and Donna have two exceptional children who married extraordinarily well and they have three wonderful and sweet granddaughters all of whom live in the Dallas area.
Tweetable Quotes and Mentions
Listen to Fred Halstead to get over the hump on the @FastLeaderShow – Click to Tweet
“People can see through us very easily.” – Click to Tweet
“When we’re genuine people know it, when we’re not people know it.” – https://www.fastleader.net/?p=14573 https://www.fastleader.net/douglasgerber/#respond https://www.fastleader.net/douglasgerber/feed/ 0 <p>Douglas Gerber Show Notes Page Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen. Douglas [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/douglasgerber/">223: Douglas Gerber: How do you create high-performance teams?</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Douglas Gerber Show Notes Page

Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen.

Douglas was born and raised in Portland Oregon. He’s got an older brother and younger sister and an 80-year-old mother still driving her Subaru around the hills of Portland! He has an MBA from Thunderbird School of Global Management, and is a Certified Professional Facilitator and Professional Certified Coach.

Douglas has always been fascinated by cultures and languages and during his teenage years, tasted life in France and Europe, and later in Latin America and Asia. That gave him the language bug, and he ended up studying and speaking eight languages. These experiences have also made him keenly aware of how cultures and groups of people think and interact. He has extended this awareness to business teams and discovered a talent and passion for supporting teams to perform at their best.

In 2003, after a successful 20-year corporate career culminating as a Vice President for PepsiCo, Douglas left to start his own consulting firm, Focus One. He wanted to share the benefit of what had worked so effectively for him by teaching other organizations how to build High Performance Teams. His transition into this field actually began ten years earlier when he had attended a corporate leadership program conducted by Dr. Marshall Goldsmith, one of the fathers of executive coaching. After reviewing his personality assessment and several discussions, Marshall challenged him with, “Douglas, what are you doing in corporate? Everything I see from your assessment shows that you’d be a great executive coach!” At the time, he laughed off Marshall’s prodding, but his encouragement must have remained in the back of his mind, because years later Douglas found his niche as a leadership team coach, encouraging leadership teams to commit to achieving high performance.

Douglas is the author of Team Quotient: High Performance Leadership Teams that Win Every Time and his mission is to help team experience the fulfillment, thrill and exhilaration of working in a High Performance Team. Just as a winning sports teams share a compelling identity, so can a business team. Douglas’ legacy will have been to touch thousands of teams and team members to transform through their team experiences.

Douglas currently lives in Hong Kong, but has lived in ten countries spanning 4 continents. He’s married with two lovely daughters, and one bambino in the oven!

Tweetable Quotes and Mentions

Listen to @DouglasGerberTQ to get over the hump on the @FastLeaderShow – Click to Tweet

“Team Quotient is the intelligence of the team; how well does the team work together.” – Click to Tweet

“You actually need to measure a team, for the team to be able to get it’s hands around it’s team journey.” – Click to Tweet

“It’s the team that will make the leader successful.” – Click to Tweet

“If the leader does not have a great team the leader will be limited.” – Click to Tweet

“It’s not easy building a high-performing team, but it is imperative.” – Click to Tweet

“If you want to get a team that’s engaged you have to spend time on it.” – Click to Tweet

“To build a team you have to challenge the team, you have to get people engaged and you need to have some fun.” – Click to Tweet

“You want to spend time on the personal side because that’s going to keep the team together.” – Click to Tweet

“One of the key characteristics of mediocre teams is silo mentality.” – Click to Tweet

“The high-performance team is only 5% of teams.” – Click to Tweet

“High-performance teams think about the team first.” – Click to Tweet

“Once you experience a high-performance team, you never want to go back.” – Click to Tweet

“High-performance teams have a huge impact on employee engagement, satisfaction and the whole customer piece.” – Click to Tweet

“You’re not high-performance if you don’t know how to work with your customers.” – Click to Tweet

“Leaders are only as good as the teams they build.” – Click to Tweet

“You can think you’re a great leader, but if you can’t build a great team, you ain’t a great leader.” – Click to Tweet

“Unfortunately, sometimes we go to work and we don’t have that sense of belonging.” – Click to Tweet

“What is a company? A company is a series of teams.” – Click to Tweet

“It’s the team unit where you can really make things happen.” – Click to Tweet

“It’s your imperative to create the best team environment you can.” – Click to Tweet

“People spend too much time on the individual leader aspect and not enough time on the collective aspect.” – Click to Tweet

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Hump to Get Over

Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen.

Advice for others

Empathy

Holding him back from being an even better leader

Creating a true sense of leadership throughout the world.

Best Leadership Advice

Pay attention to your people. Your people make you successful.

Secret to Success

Having great emotional intelligence and really understanding where people are coming from. And being sensitive to the dynamics of team environments.

Best tools in business or life

When in meetings, getting people to talk about their personal lives.

Recommended Reading

Team Quotient

Good to Great: Why Some Companies Make the Leap and Others Don’t

Contacting Douglas Gerber

Website: https://www.douglasgerber.com/

Twitter: https://twitter.com/DouglasGerberTQ

LinkedIn: https://www.linkedin.com/in/douglas-gerber-ab9a2a17/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
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  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 223: Douglas Gerber: How do you create high-performance teams? appeared first on Fast Leader Show Podcast.

]]> Douglas Gerber Show Notes Page Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas Gerber was a Vice President at Pepsi when one of his regional managers gave him some terrible news. He was leaving for Coca Cola. Douglas found out he left because he felt he was not really part of a team. Douglas vowed to never again let that happen.
Douglas was born and raised in Portland Oregon. He’s got an older brother and younger sister and an 80-year-old mother still driving her Subaru around the hills of Portland! He has an MBA from Thunderbird School of Global Management, and is a Certified Professional Facilitator and Professional Certified Coach.
Douglas has always been fascinated by cultures and languages and during his teenage years, tasted life in France and Europe, and later in Latin America and Asia. That gave him the language bug, and he ended up studying and speaking eight languages. These experiences have also made him keenly aware of how cultures and groups of people think and interact. He has extended this awareness to business teams and discovered a talent and passion for supporting teams to perform at their best.
In 2003, after a successful 20-year corporate career culminating as a Vice President for PepsiCo, Douglas left to start his own consulting firm, Focus One. He wanted to share the benefit of what had worked so effectively for him by teaching other organizations how to build High Performance Teams. His transition into this field actually began ten years earlier when he had attended a corporate leadership program conducted by Dr. Marshall Goldsmith, one of the fathers of executive coaching. After reviewing his personality assessment and several discussions, Marshall challenged him with, “Douglas, what are you doing in corporate? Everything I see from your assessment shows that you’d be a great executive coach!” At the time, he laughed off Marshall’s prodding, but his encouragement must have remained in the back of his mind, because years later Douglas found his niche as a leadership team coach, encouraging leadership teams to commit to achieving high performance.
Douglas is the author of Team Quotient: High Performance Leadership Teams that Win Every Time and his mission is to help team experience the fulfillment, thrill and exhilaration of working in a High Performance Team. Just as a winning sports teams share a compelling identity, so can a business team. Douglas’ legacy will have been to touch thousands of teams and team members to transform through their team experiences.
Douglas currently lives in Hong Kong, but has lived in ten countries spanning 4 continents. He’s married with two lovely daughters, and one bambino in the oven!
Tweetable Quotes and Mentions
Listen to @DouglasGerberTQ to get over the hump on the @FastLeaderShow – Click to Tweet
“Team Quotient is the intelligence of the team; how well does the team work together.” – Click to Tweet
“You actually need to measure a team, for the team to be able to get it’s hands around it’s team journey.” – https://www.fastleader.net/?p=14551 https://www.fastleader.net/samuelbacharach/#respond https://www.fastleader.net/samuelbacharach/feed/ 0 <p>Samuel Bacharach Show Notes Page Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, this woman helped him to negotiate a salary bonus. From then on, he [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/samuelbacharach/">222: Samuel Bacharach: Leaders listen, apologize, and move agendas</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Samuel Bacharach Show Notes Page

Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, this woman helped him to negotiate a salary bonus. From then on, he built his career on the interpersonal stuff.

Samuel Bacharach was raised in Brooklyn, East New York before moving to Jamaica, Queens. Growing up in two working-class neighborhoods he had absolutely no aspiration of going to college and becoming a Cornell professor. Simply put, anyone growing up in the neighborhoods of New York during that era develops a sense of survival, a deep appreciation of what it means to be on a team, and get people on their side. In many ways the core of what Sam believes in goes back to those days.

He stumbled into his academic career at Cornell University, coming to the faculty in 1974. He is the author or editor of over 100 academic articles and 20 books. Sam has always had an interest in leaders and leadership. For him, leadership boils down to the skills of execution. In Get Them on Your Side and Keep Them on Your Side he introduced readers to the concepts of political and managerial competence.

More recently, he published The Agenda Mover and Transforming the Clunky Organization. The Agenda Mover explores the skills that leaders need to develop to get things done, and Transforming the Clunky Organization discusses the characteristics that keep organizations from thriving and meeting their potential. He is currently transitioning from his academic role to spending more time on his writing.

Sam’s legacy, as an academic and author, is that everyone can lead, and that in the final analysis, leaders are those with deep empathy, street smarts, and the political savvy to move things ahead. Charm and charisma are simply not enough. Everyone can make it if they develop some fundamental core skills.

In collaboration with his wife, Yael, he founded the Bacharach Leadership Group, which focuses on training high-potential leaders at universities and Fortune 500 companies.

Sam lives in the Chelsea neighborhood in New York City.

Tweetable Quotes and Mentions

Listen to @samuelbacharach to get over the hump on the @FastLeaderShow – Click to Tweet

“The capacity to lead in life, in your career, in anything, is in your hands.” – Click to Tweet

“You’re not trapped in your personality.” – Click to Tweet

“Getting things done in leadership is in your control.” – Click to Tweet

“What’s important is our capacity to change.” – Click to Tweet

“For God sake, get something done.” – Click to Tweet

“Clunkiness and myopia cause inertia and things get stuck and a leader can’t afford to engage in that.” – Click to Tweet

“You’ve got to have the political skills and competence to move ideas through the maze of clunkiness and the over-focus of myopia.” – Click to Tweet

“As a leader you’ve got to juggle, how much space do I give them and how do I make sure they don’t squander this organization.” – Click to Tweet

“How much control do you want to have; how loose, how much autonomy do you want to give?” – Click to Tweet

“Think about leadership; what you’re really talking about is facilitative versus directive leadership.” – Click to Tweet

“The leadership challenge for you is to understand the world you live in and the context of your business.” – Click to Tweet

“Good ideas are a dime a dozen. Getting something done is difficult.” – Click to Tweet

“Good ideas are simply not enough; you’ve got to get stuff done.” – Click to Tweet

“Leaders listen, leaders apologize, but leaders also move agendas.” – Click to Tweet

“Empathy is the key to success, political success, economic success, social success.” – Click to Tweet

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Hump to Get Over

Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, this woman helped him to negotiate a salary bonus. From then on, he built his career on the interpersonal stuff.

Advice for others

Empathy is the key to everything.

Holding him back from being an even better leader

A sense of insecurity.

Best Leadership Advice

Believe in the people you work with.

Secret to Success

I know that I’m not the smartest person in the room.

Best tools in business or life

I can work with a team and I stand by context.

Recommended Reading

Big Enough to Be Inconsistent: Abraham Lincoln Confronts Slavery and Race (The W. E. B. Du Bois Lectures)

Transforming the Clunky Organization: Pragmatic Leadership Skills for Breaking Inertia (The Pragmatic Leadership Series)

The Agenda Mover: When Your Good Idea Is Not Enough (The Pragmatic Leadership Series)

Contacting Samuel Bacharach

Website: http://blg-lead.com/

email: samuel.bacharach [at] gmail.com

LinkedIn: https://www.linkedin.com/in/samuelbacharach/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 222: Samuel Bacharach: Leaders listen, apologize, and move agendas appeared first on Fast Leader Show Podcast.

]]> Samuel Bacharach Show Notes Page Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, this woman helped him to negotiate a salary bonus. From then on, he built his career on the interpersonal stuff.
Samuel Bacharach was raised in Brooklyn, East New York before moving to Jamaica, Queens. Growing up in two working-class neighborhoods he had absolutely no aspiration of going to college and becoming a Cornell professor. Simply put, anyone growing up in the neighborhoods of New York during that era develops a sense of survival, a deep appreciation of what it means to be on a team, and get people on their side. In many ways the core of what Sam believes in goes back to those days.
He stumbled into his academic career at Cornell University, coming to the faculty in 1974. He is the author or editor of over 100 academic articles and 20 books. Sam has always had an interest in leaders and leadership. For him, leadership boils down to the skills of execution. In Get Them on Your Side and Keep Them on Your Side he introduced readers to the concepts of political and managerial competence.
More recently, he published The Agenda Mover and Transforming the Clunky Organization. The Agenda Mover explores the skills that leaders need to develop to get things done, and Transforming the Clunky Organization discusses the characteristics that keep organizations from thriving and meeting their potential. He is currently transitioning from his academic role to spending more time on his writing.
Sam’s legacy, as an academic and author, is that everyone can lead, and that in the final analysis, leaders are those with deep empathy, street smarts, and the political savvy to move things ahead. Charm and charisma are simply not enough. Everyone can make it if they develop some fundamental core skills.
In collaboration with his wife, Yael, he founded the Bacharach Leadership Group, which focuses on training high-potential leaders at universities and Fortune 500 companies.
Sam lives in the Chelsea neighborhood in New York City.
Tweetable Quotes and Mentions
Listen to @samuelbacharach to get over the hump on the @FastLeaderShow – Click to Tweet
“The capacity to lead in life, in your career, in anything, is in your hands.” – Click to Tweet
“You’re not trapped in your personality.” – Click to Tweet
“Getting things done in leadership is in your control.” – https://www.fastleader.net/?p=14518 https://www.fastleader.net/jessicahartung/#respond https://www.fastleader.net/jessicahartung/feed/ 0 <p>Jessica Hartung Show Notes Page Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/jessicahartung/">221: Jessica Hartung: Change the way we think about work</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Jessica Hartung Show Notes Page

Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.

Jessica Hartung was born and raised in Downers Grove, Illinois, a suburb of Chicago.   She had a very small immediate family – one older brother, and no cousins.  Her parents were both very active in the community.

Jessica’s mother was a teacher’s aide in an elementary school, and later worked at the Downers Grove Public Library – and still visits every library in towns where she travels, just for fun. Her father was a scientist, at Argonne National Lab, and became an activist for the environment, and engaged in urban planning to preserve the Lyman Woods and other irreplaceable natural habitats. In order to protect the environment and enact energy saving policies, he taught himself about the law, grass roots organizing, and public policy so he could testify before the necessary commissions to bring about water conservation and environmental protections. He was honored as Citizen of the Year by the Downers Grove Chamber of Commerce. As a clear example of a conscious professional who learned what he needed to create positive change, he has been an inspiration to Jessica on her path.

As a child, Jessica raised money for the neighborhood Park District as a way to show how important it was to protect the wild spaces.  Jessica grew up spending time by herself in nature, with a creek, trees and critters as friends as well as humans.

Intending to become a high school teacher, Jessica studied education at the University of Michigan, and after a conflict with her professor, she got a job working in a local start-up technology business.   Shortly thereafter she began a small consulting business, and began applying her desire to grow and develop the skills needed to create productive and enjoyable work environments.  Her first business; MacinTeach, was a Macintosh training and computer consulting firm that worked with non-profits and small businesses.  It was through working with the local Girl Scout Council as a computer consultant that she began to study leadership and learn about Frances Hesselbein, Peter Drucker and other leadership thinkers.

Today, Jessica inspires people to see the purpose of work as learning and development – and for us all to discover better ways of working that enrich our lives as well as create a positive impact. She is the author of The Conscious Professional: Transform Your Life at Work and founder of Integrated Work, a leadership development firm that works exclusively with mission-driven organizations, and serves as a learning laboratory about progressive work practices. Jessica is on a mission to build more self-aware, ethical leaders, and she is encouraged by increasingly widespread movement to use business as a force for good.

Based in Boulder Colorado for the past 24 years, she has raised two children, a 16-year-old son and 21-year-old daughter, and lives with her husband, astrophysics Dr. Steven Hartung. Most early mornings she can be found walking around the Twin Lakes Open Space taking in the scenery and watching for owls, kingfisher, osprey and the great blue heron.

Tweetable Quotes and Mentions

Listen to Jessica Hartung of @integratedwork to get over the hump on the @FastLeaderShow – Click to Tweet

“When we bring the things that we value, that which is important to us, into our workplace we find there’s all kinds of opportunities we didn’t realize.” – Click to Tweet

“There is a mutual beneficial relationship between work and life when we bring who we are to what we do.” – Click to Twee

“All development that’s conscious, deliberate, intentional development starts with an awareness.” – Click to Tweet

“We go from awareness into willingness; and not everything are we willing to do.” – Click to Tweet

“If you can’t say no, your yeses mean nothing.” Jessica Hartung – Click to Tweet

“If you don’t actually really have choice, then you’re not wholly into it.” – Click to Tweet

“Willingness is really important because it’s where we put our values into action.” – Click to Tweet

“When we say yes and are willing to grow in a specific area, then we start to actually practice.” – Click to Tweet

“How you learn to be a great leader, you do it by practicing.” – Click to Tweet

“Sometimes we’re building our awareness based on having done the work.” – Click to Tweet

“There’s no reason why excellent quality professional development shouldn’t be available for everybody.” – Click to Tweet

“We’re constantly going through the cycle of awareness, willingness and skill.” – Click to Tweet

“When people are not aware of course they’re not willing.” – Click to Tweet

“It’s my practice and belief that we have leaders at every level of the organization.” – Click to Tweet

“Everybody wants to be working together to create that future that benefits them and those around them.” – Click to Tweet

“We can own our learning, not just related to our job, but related to what kind of future we want for ourselves.” – Click to Tweet

“Fear, doubt and uncertainty kind of constrain our world if we allow them to.” – Click to Tweet

“Your developmental edge changes as you grow in your profession.” – Click to Tweet

“There are transferrable skills between our personal and professional lives.” – Click to Tweet

“When we’re investing in ourselves and choosing to own our learning and doing it deliberately, we have more control.” – Click to Tweet

“Work is the place where leaders; at every level.” – Click to Tweet

“It’s our turn to lead regardless of what our job title is.” – Click to Tweet

“Employee engagement, employee satisfaction, retention all increase when folks are using work as a learning experience to benefit themselves.” – Click to Tweet

Get Your Updates & Offers

Get the latest and greatest content and offers first.

100% Privacy. We don't spam.

Hump to Get Over

Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.

Advice for others

Work on building group facilitation skills to move ideas forward.

Holding her back from being an even better leader

Making sure that I make time in the mornings to really connect to myself and have meditative and contemplative time.

Best Leadership Advice

If you’re going to go into business with people, go into business with people with integrity. If they don’t have integrity, nothing else matters.

Secret to Success

Bringing what matters to you to each interaction.

Best tools in business or life

To focus on what’s happening with the other person.

Recommended Reading

The Conscious Professional: Transform Your Life at Work

Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead

Contacting Jessica Hartung

Website: https://consciousprofessional.com/

Website: https://jessicahartung.com/

Facebook: https://www.facebook.com/JessicaHartungAuthor/

LinkedIn: https://www.linkedin.com/in/jessica-g-hartung-749346/

Resources and Show Mentions

How to Supercharge Contact Center Agent Performance, Onsite & @Home

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 221: Jessica Hartung: Change the way we think about work appeared first on Fast Leader Show Podcast.

]]> Jessica Hartung Show Notes Page Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a hea... Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.
Jessica Hartung was born and raised in Downers Grove, Illinois, a suburb of Chicago.   She had a very small immediate family – one older brother, and no cousins.  Her parents were both very active in the community.
Jessica’s mother was a teacher’s aide in an elementary school, and later worked at the Downers Grove Public Library – and still visits every library in towns where she travels, just for fun. Her father was a scientist, at Argonne National Lab, and became an activist for the environment, and engaged in urban planning to preserve the Lyman Woods and other irreplaceable natural habitats. In order to protect the environment and enact energy saving policies, he taught himself about the law, grass roots organizing, and public policy so he could testify before the necessary commissions to bring about water conservation and environmental protections. He was honored as Citizen of the Year by the Downers Grove Chamber of Commerce. As a clear example of a conscious professional who learned what he needed to create positive change, he has been an inspiration to Jessica on her path.
As a child, Jessica raised money for the neighborhood Park District as a way to show how important it was to protect the wild spaces.  Jessica grew up spending time by herself in nature, with a creek, trees and critters as friends as well as humans.
Intending to become a high school teacher, Jessica studied education at the University of Michigan, and after a conflict with her professor, she got a job working in a local start-up technology business.   Shortly thereafter she began a small consulting business, and began applying her desire to grow and develop the skills needed to create productive and enjoyable work environments.  Her first business; MacinTeach, was a Macintosh training and computer consulting firm that worked with non-profits and small businesses.  It was through working with the local Girl Scout Council as a computer consultant that she began to study leadership and learn about Frances Hesselbein, Peter Drucker and other leadership thinkers.
Today, Jessica inspires people to see the purpose of work as learning and development – and for us all to discover better ways of working that enrich our lives as well as create a positive impact. She is the author of The Conscious Professional: Transform Your Life at Work and founder of Integrated Work, a leadership development firm that works exclusively with mission-driven organizations, and serves as a learning laboratory about progressive work practices. Jessica is on a mission to build more self-aware, ethical leaders, and she is encouraged by increasingly widespread movement to use business as a force for good.
Based in Boulder Colorado for the past 24 years, she has raised two children, a 16-year-old son and 21-year-old daughter, and lives with her husband, astrophysics Dr. Steven Hartung. Most early mornings she can be found walking around the Twin Lakes Open Space taking in the scenery and watching for owls, kingfisher, osprey and the great blue heron.
Tweetable Quotes and Mentions
Listen to Jessica Hartung of @integratedwork to get over the hump on the @FastLeaderShow –