Fast Leader Show Podcast https://www.fastleader.net Stories to get over the leadership hump Fri, 19 Apr 2019 13:32:11 +0000 en-US hourly 1 https://wordpress.org/?v=5.1.1 Stories to get over the leadership hump Fast Leader Show Podcast Stories to get over the leadership hump Fast Leader Show Podcast http://www.fastleader.net/wp-content/uploads/fast-leader-podcast-1400.jpg https://www.fastleader.net 221: Jessica Hartung: Change the way we think about work https://www.fastleader.net/jessicahartung/ Wed, 17 Apr 2019 07:15:04 +0000 https://www.fastleader.net/?p=14518 https://www.fastleader.net/jessicahartung/#respond https://www.fastleader.net/jessicahartung/feed/ 0 <p>Jessica Hartung Show Notes Page Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/jessicahartung/">221: Jessica Hartung: Change the way we think about work</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Jessica Hartung Show Notes Page

Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.

Jessica Hartung was born and raised in Downers Grove, Illinois, a suburb of Chicago.   She had a very small immediate family – one older brother, and no cousins.  Her parents were both very active in the community.

Jessica’s mother was a teacher’s aide in an elementary school, and later worked at the Downers Grove Public Library – and still visits every library in towns where she travels, just for fun. Her father was a scientist, at Argonne National Lab, and became an activist for the environment, and engaged in urban planning to preserve the Lyman Woods and other irreplaceable natural habitats. In order to protect the environment and enact energy saving policies, he taught himself about the law, grass roots organizing, and public policy so he could testify before the necessary commissions to bring about water conservation and environmental protections. He was honored as Citizen of the Year by the Downers Grove Chamber of Commerce. As a clear example of a conscious professional who learned what he needed to create positive change, he has been an inspiration to Jessica on her path.

As a child, Jessica raised money for the neighborhood Park District as a way to show how important it was to protect the wild spaces.  Jessica grew up spending time by herself in nature, with a creek, trees and critters as friends as well as humans.

Intending to become a high school teacher, Jessica studied education at the University of Michigan, and after a conflict with her professor, she got a job working in a local start-up technology business.   Shortly thereafter she began a small consulting business, and began applying her desire to grow and develop the skills needed to create productive and enjoyable work environments.  Her first business; MacinTeach, was a Macintosh training and computer consulting firm that worked with non-profits and small businesses.  It was through working with the local Girl Scout Council as a computer consultant that she began to study leadership and learn about Frances Hesselbein, Peter Drucker and other leadership thinkers.

Today, Jessica inspires people to see the purpose of work as learning and development – and for us all to discover better ways of working that enrich our lives as well as create a positive impact. She is the author of The Conscious Professional: Transform Your Life at Work and founder of Integrated Work, a leadership development firm that works exclusively with mission-driven organizations, and serves as a learning laboratory about progressive work practices. Jessica is on a mission to build more self-aware, ethical leaders, and she is encouraged by increasingly widespread movement to use business as a force for good.

Based in Boulder Colorado for the past 24 years, she has raised two children, a 16-year-old son and 21-year-old daughter, and lives with her husband, astrophysics Dr. Steven Hartung. Most early mornings she can be found walking around the Twin Lakes Open Space taking in the scenery and watching for owls, kingfisher, osprey and the great blue heron.

Tweetable Quotes and Mentions

Listen to Jessica Hartung of @integratedwork to get over the hump on the @FastLeaderShow – Click to Tweet

“When we bring the things that we value, that which is important to us, into our workplace we find there’s all kinds of opportunities we didn’t realize.” – Click to Tweet

“There is a mutual beneficial relationship between work and life when we bring who we are to what we do.” – Click to Twee

“All development that’s conscious, deliberate, intentional development starts with an awareness.” – Click to Tweet

“We go from awareness into willingness; and not everything are we willing to do.” – Click to Tweet

“If you can’t say no, your yeses mean nothing.” Jessica Hartung – Click to Tweet

“If you don’t actually really have choice, then you’re not wholly into it.” – Click to Tweet

“Willingness is really important because it’s where we put our values into action.” – Click to Tweet

“When we say yes and are willing to grow in a specific area, then we start to actually practice.” – Click to Tweet

“How you learn to be a great leader, you do it by practicing.” – Click to Tweet

“Sometimes we’re building our awareness based on having done the work.” – Click to Tweet

“There’s no reason why excellent quality professional development shouldn’t be available for everybody.” – Click to Tweet

“We’re constantly going through the cycle of awareness, willingness and skill.” – Click to Tweet

“When people are not aware of course they’re not willing.” – Click to Tweet

“It’s my practice and belief that we have leaders at every level of the organization.” – Click to Tweet

“Everybody wants to be working together to create that future that benefits them and those around them.” – Click to Tweet

“We can own our learning, not just related to our job, but related to what kind of future we want for ourselves.” – Click to Tweet

“Fear, doubt and uncertainty kind of constrain our world if we allow them to.” – Click to Tweet

“Your developmental edge changes as you grow in your profession.” – Click to Tweet

“There are transferrable skills between our personal and professional lives.” – Click to Tweet

“When we’re investing in ourselves and choosing to own our learning and doing it deliberately, we have more control.” – Click to Tweet

“Work is the place where leaders; at every level.” – Click to Tweet

“It’s our turn to lead regardless of what our job title is.” – Click to Tweet

“Employee engagement, employee satisfaction, retention all increase when folks are using work as a learning experience to benefit themselves.” – Click to Tweet

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Hump to Get Over

Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.

Advice for others

Work on building group facilitation skills to move ideas forward.

Holding her back from being an even better leader

Making sure that I make time in the mornings to really connect to myself and have meditative and contemplative time.

Best Leadership Advice

If you’re going to go into business with people, go into business with people with integrity. If they don’t have integrity, nothing else matters.

Secret to Success

Bringing what matters to you to each interaction.

Best tools in business or life

To focus on what’s happening with the other person.

Recommended Reading

The Conscious Professional: Transform Your Life at Work

Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead

Contacting Jessica Hartung

Website: https://consciousprofessional.com/

Website: https://jessicahartung.com/

Facebook: https://www.facebook.com/JessicaHartungAuthor/

LinkedIn: https://www.linkedin.com/in/jessica-g-hartung-749346/

Resources and Show Mentions

How to Supercharge Contact Center Agent Performance, Onsite & @Home

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
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  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 221: Jessica Hartung: Change the way we think about work appeared first on Fast Leader Show Podcast.

]]>
Jessica Hartung Show Notes Page Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a hea... Jessica Hartung is driven to build more mission-driven leaders. The things that are happening in our communities that are the fabric of our lives, are more often led by people who are self-interested and don’t have a healthy relationship with power. And our institutions and communities are suffering as a result. We need to change the way we think about work to lead our communities forward.
Jessica Hartung was born and raised in Downers Grove, Illinois, a suburb of Chicago.   She had a very small immediate family – one older brother, and no cousins.  Her parents were both very active in the community.
Jessica’s mother was a teacher’s aide in an elementary school, and later worked at the Downers Grove Public Library – and still visits every library in towns where she travels, just for fun. Her father was a scientist, at Argonne National Lab, and became an activist for the environment, and engaged in urban planning to preserve the Lyman Woods and other irreplaceable natural habitats. In order to protect the environment and enact energy saving policies, he taught himself about the law, grass roots organizing, and public policy so he could testify before the necessary commissions to bring about water conservation and environmental protections. He was honored as Citizen of the Year by the Downers Grove Chamber of Commerce. As a clear example of a conscious professional who learned what he needed to create positive change, he has been an inspiration to Jessica on her path.
As a child, Jessica raised money for the neighborhood Park District as a way to show how important it was to protect the wild spaces.  Jessica grew up spending time by herself in nature, with a creek, trees and critters as friends as well as humans.
Intending to become a high school teacher, Jessica studied education at the University of Michigan, and after a conflict with her professor, she got a job working in a local start-up technology business.   Shortly thereafter she began a small consulting business, and began applying her desire to grow and develop the skills needed to create productive and enjoyable work environments.  Her first business; MacinTeach, was a Macintosh training and computer consulting firm that worked with non-profits and small businesses.  It was through working with the local Girl Scout Council as a computer consultant that she began to study leadership and learn about Frances Hesselbein, Peter Drucker and other leadership thinkers.
Today, Jessica inspires people to see the purpose of work as learning and development – and for us all to discover better ways of working that enrich our lives as well as create a positive impact. She is the author of The Conscious Professional: Transform Your Life at Work and founder of Integrated Work, a leadership development firm that works exclusively with mission-driven organizations, and serves as a learning laboratory about progressive work practices. Jessica is on a mission to build more self-aware, ethical leaders, and she is encouraged by increasingly widespread movement to use business as a force for good.
Based in Boulder Colorado for the past 24 years, she has raised two children, a 16-year-old son and 21-year-old daughter, and lives with her husband, astrophysics Dr. Steven Hartung. Most early mornings she can be found walking around the Twin Lakes Open Space taking in the scenery and watching for owls, kingfisher, osprey and the great blue heron.
Tweetable Quotes and Mentions
Listen to Jessica Hartung of @integratedwork to get over the hump on the @FastLeaderShow – https://www.fastleader.net/?p=14486 https://www.fastleader.net/seanminter/#respond https://www.fastleader.net/seanminter/feed/ 0 <p>Sean Minter Show Notes Page Sean Minter had a client that was extremely customer experience oriented. But when he observed his staff trying to deliver a great customer experience on his client’s behalf, he realized they were eager but didn’t have the tools to do a good job. Sean was born in Richmond, Virginia but [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/seanminter/">220: Sean Minter: They were eager, but didn’t have the tools</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Sean Minter Show Notes Page

Sean Minter had a client that was extremely customer experience oriented. But when he observed his staff trying to deliver a great customer experience on his client’s behalf, he realized they were eager but didn’t have the tools to do a good job.

Sean was born in Richmond, Virginia but moved a lot throughout the east coast and Midwest, when we was younger. His father was an engineer and Sean has lived in VA, NJ, OH, FL and TX.  However, once he graduated from college, he stayed in the Dallas area.

As a kid Sean could always be found on the sports field or tinkering on some project.

Ultimately, he graduated with an engineering degree and was recruited to work in telecom networks in Dallas in the mid 90’s. He obtained his Master’s in Business at SMU while in Dallas in the executive nights/weekend program.

He was primarily a technical engineering resource until AT&T recruited him to join their regulatory organization where he spent a lot of time with public utility commissions negotiating and arbitrating the details of the opening of the local telecom markets associated with the Telecom Act of 1996.  After successfully negotiating an agreement for AT&T, he and a fellow colleague at AT&T decided to start one of the first competitive local exchange carriers in Texas called Alt Communications.

ALT Communications grew up and finally merged with Birch Telecom and Value Line Long Distance in 1998.

Then he decided to attack the next challenge in the telecommunications, broadband. Sean along with a couple of advisers decided to become the largest provider of broadband services in what was then known as the Southwestern Bell Area which consisted of Texas, Oklahoma, Missouri, Arkansas and Kansas. Sean raised over $200m for this venture from VC firms, GE Capital, Lucent and Credit Suisse.  This venture was taken over by Lucent in 2001.

Next Sean decided to take on Voice over IP. He and former executives from IP Communications started Reallinx in Dallas as a nationwide B2B Data Aggregator and VOIP service provider. This company grew and was ultimately acquired by GTT.

In the meantime Sean’s former investors in IP Communications started a Private Equity Firm and bought a BPO called PRC out of South Fl. In the mid-2000s. The company was not doing well so they asked Sean to help out as a consultant. Ultimately, the private equity firm decided to replace the entire executive management team and Sean took over the COO and CIO functions. The company successfully restructured and the new executive team grew the company and ultimately sold it to Alorica.

With the experience he gained, Sean left Alorica and decided there was a better way to supercharge performance for frontline leaders and agents. AmplifAI (Featured in the webinar How to Supercharge Contact Center Agent Performance, Onsite & @Home) was born based on this need. AmplifAI focuses on using data to help drive consistent actions such as coaching from frontline leaders as well as using high-performer behaviors to drive those consistently throughout the organization.

Sean is focused on making sure we develop frontline leaders and employees such that they are productive and can build skills that will last them throughout their careers.

Sean still lives in Dallas with his wife Sarah and his son Lincoln.

Tweetable Quotes and Mentions

Listen to Sean Minter of @amplifAI to get over the hump on the @FastLeaderShow – Click to Tweet

“Everybody can become a high performer in something.” – Click to Tweet

“Management is necessary to understand what you need to do, but leadership is necessary to motivate and develop your people.” – Click to Tweet

“A lot of those fears about AI in many cases are overblown.” – Click to Tweet

“The goal is to identify those people that want to do better and give them the ability to get better.” – Click to Tweet

“Create a plan and methodical process to identity the people that don’t want to get better.” – Click to Tweet

“On a daily basis we create a game plan from every frontline leader.” – Click to Tweet

“Humans are not good at organizing things and using data to create a plan.” – Click to Tweet

“Humans by default are scared of change.” – Click to Tweet

“Change requires you to get out of existing habits and create new habits, which requires a lot of effort.” – Click to Tweet

“A tool is only as good as the people and process that use it.” – Click to Tweet

“Technology is not going to solve your problems unless you adapt its use and drive adoption.” – Click to Tweet

“If you’re focused on customer experience today, you have to live in a world where that translates into an employee experience.” – Click to Tweet

“How your managers talk to your agents, in many ways, is how your agents talk to your customers.” – Click to Tweet

“Anything that requires you to do something, you have to start off by making it simple.” – Click to Tweet

“The first step in any implementation is driving the human interaction.” – Click to Tweet

“The number one reason for attrition is agents don’t get the support they need to become successful.” – Click to Tweet

“We don’t want people who are motivated coming in the door to six months from now leaving because they weren’t supported or helped.” – Click to Tweet

“Nobody comes to work every day to do a bad job.” – Click to Tweet

“You go from good to great by focusing on the details and focusing on the people.” – Click to Tweet

“Focusing on the numbers doesn’t make you go from good to great.” – Click to Tweet

“Ultimately, people drive the numbers.” – Click to Tweet

“If you improve the people and drive that frontline development, that’s what takes you from good to great.” – Click to Tweet

“The complexity of contact centers nowadays is much greater.” – Click to Tweet

“If you have a person that fails it’s probably more your fault than their fault.” – Click to Tweet

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Hump to Get Over

Sean Minter had a client that was extremely customer experience oriented. But when he observed his staff trying to deliver a great customer experience on his client’s behalf, he realized they were eager but didn’t have the tools to do a good job.

Advice for others

Focus on always improving and never be happy with where you are in the job you’re in.

Holding him back from being an even better leader

Being able to delegate more and hand things off more.

Best Leadership Advice

Take action as fast as possible to help people be successful.

Secret to Success

I have the ability to talk to and understand every level of an organization.

Recommended Reading

Good to Great: Why Some Companies Make the Leap and Others Don’t

Contacting Sean Minter

Website: https://www.amplifai.com/

email: sminter [at] mplifai.com

LinkedIn: https://www.linkedin.com/in/seanminter/

Resources and Show Mentions

How to Supercharge Contact Center Agent Performance, Onsite & @Home

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 220: Sean Minter: They were eager, but didn’t have the tools appeared first on Fast Leader Show Podcast.

]]> Sean Minter Show Notes Page Sean Minter had a client that was extremely customer experience oriented. But when he observed his staff trying to deliver a great customer experience on his client’s behalf, he realized they were eager but didn’t have the t... Sean Minter had a client that was extremely customer experience oriented. But when he observed his staff trying to deliver a great customer experience on his client’s behalf, he realized they were eager but didn’t have the tools to do a good job.
Sean was born in Richmond, Virginia but moved a lot throughout the east coast and Midwest, when we was younger. His father was an engineer and Sean has lived in VA, NJ, OH, FL and TX.  However, once he graduated from college, he stayed in the Dallas area.
As a kid Sean could always be found on the sports field or tinkering on some project.
Ultimately, he graduated with an engineering degree and was recruited to work in telecom networks in Dallas in the mid 90’s. He obtained his Master’s in Business at SMU while in Dallas in the executive nights/weekend program.
He was primarily a technical engineering resource until AT&T recruited him to join their regulatory organization where he spent a lot of time with public utility commissions negotiating and arbitrating the details of the opening of the local telecom markets associated with the Telecom Act of 1996.  After successfully negotiating an agreement for AT&T, he and a fellow colleague at AT&T decided to start one of the first competitive local exchange carriers in Texas called Alt Communications.
ALT Communications grew up and finally merged with Birch Telecom and Value Line Long Distance in 1998.
Then he decided to attack the next challenge in the telecommunications, broadband. Sean along with a couple of advisers decided to become the largest provider of broadband services in what was then known as the Southwestern Bell Area which consisted of Texas, Oklahoma, Missouri, Arkansas and Kansas. Sean raised over $200m for this venture from VC firms, GE Capital, Lucent and Credit Suisse.  This venture was taken over by Lucent in 2001.
Next Sean decided to take on Voice over IP. He and former executives from IP Communications started Reallinx in Dallas as a nationwide B2B Data Aggregator and VOIP service provider. This company grew and was ultimately acquired by GTT.
In the meantime Sean’s former investors in IP Communications started a Private Equity Firm and bought a BPO called PRC out of South Fl. In the mid-2000s. The company was not doing well so they asked Sean to help out as a consultant. Ultimately, the private equity firm decided to replace the entire executive management team and Sean took over the COO and CIO functions. The company successfully restructured and the new executive team grew the company and ultimately sold it to Alorica.
With the experience he gained, Sean left Alorica and decided there was a better way to supercharge performance for frontline leaders and agents. AmplifAI (Featured in the webinar How to Supercharge Contact Center Agent Performance, Onsite & @Home) was born based on this need. AmplifAI focuses on using data to help drive consistent actions such as coaching from frontline leaders as well as using high-performer behaviors to drive those consistently throughout the organization.
Sean is focused on making sure we develop frontline leaders and employees such that they are productive and can build skills that will last them throughout their careers.
Sean still lives in Dallas with his wife Sarah and his son Lincoln.
Tweetable Quotes and Mentions
Listen to Sean Minter of @amplifAI to get over the hump on the @FastLeaderShow – https://www.fastleader.net/?p=14465 https://www.fastleader.net/staceyhanke/#respond https://www.fastleader.net/staceyhanke/feed/ 0 <p>Stacey Hanke Show Notes Page Stacey Hanke was doing introductions for speakers early in her career and her boss said she needed to be recorded for feedback and coaching purposes. Stacey reluctantly complied and upon reviewing the taping, she shockingly realized she had a huge disconnect between how she felt and what everyone else experienced. [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/staceyhanke/">219: Stacey Hanke: My influence was redefined</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Stacey Hanke Show Notes Page

Stacey Hanke was doing introductions for speakers early in her career and her boss said she needed to be recorded for feedback and coaching purposes. Stacey reluctantly complied and upon reviewing the taping, she shockingly realized she had a huge disconnect between how she felt and what everyone else experienced. Now Stacey helps others grow their positive influence Monday to Monday®.

Stacey grew up on a farm in central WI in a small community, Marathon.  She’s the middle of three girls. The best move Stacey’s made in her business was to invite her two sisters to join her in her company.

The three of them have their father to thank for their work ethic which carries through to their work today. Their father’s words of wisdom are a part of their success today. Always follow through and you’ll be in the top percent. Be kind to everyone because you will always need help in some way. Be consistent.

Stacey worked in the corporate world as a trainer on numerous topics; leadership, customer service, and time management. Companies included Target, Bosch and a not-for-profit where she hired speakers and was the emcee at their conferences. She started to hang onto these speaker’s shirt tails asking them to mentor her. She learned from the best.

Stacey is known for the impact she has on her clients personally and professionally.  Most importantly she wants to have a positive impact on her nieces. To be a role model for them to be confident knowing they can be anything/anyone they dream to be.

Stacey’s business passion is to is teaching others how to communicate with influence Monday to Monday®. As a keynote speaker and mentor to C-suite executives, she helps individuals see through the eyes and ears of their audiences. The result is career-changing insights. She is the author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday®.

She previously wrote the #1 Bestseller, Yes You Can! Everything You Need from A to Z to Influence Others to Take Action. She has appeared in the New York Times and SmartMoney, has emceed TedX, and has appeared on the Lifetime Network and WGN Chicago.

She lives in downtown Chicago with her husband where she works hard and plays hard. When she’s not traveling living in airports, she teaches fitness classes.

Tweetable Quotes and Mentions

Listen to @StaceyHankeInc to get over the hump on the @FastLeaderShow – Click to Tweet

“When do you need that break and when do you need to go all in?” – Click to Tweet

“You build focus during the silent times.” – Click to Tweet

“Influence is not, you turn it on and you turn it off.” – Click to Tweet

“You can’t be saying one thing and your body language totally disconnecting and disengaging.” – Click to Tweet

“Think about how people experience you every day.” – Click to Tweet

“There’s always a camera on. People are always watching you.” – Click to Tweet

“We’re living in a new world of work, called noise.” – Click to Tweet

“The only skill that conveys trust is what you do with your eyes.” – Click to Tweet

“Allow and trust your competence that sometimes silence is the right answer.” – Click to Tweet

“When people start trusting and respecting you, that’s when they start buying into your ideas.” – Click to Tweet

“Only speak when you see eyes.” – Click to Tweet

“Hang up the email and sometimes pick up the phone.” – Click to Tweet

“Every interaction we have determines the relationships we have.” – Click to Tweet

“If you look at any leader who’s a reputable leader, current or even in our history, all of them have coaches.” – Click to Tweet

Get Your Updates & Offers

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Hump to Get Over

Stacey Hanke was doing introductions for speakers early in her career and her boss said she needed to be recorded for feedback and coaching purposes. Stacey reluctantly complied and upon reviewing the taping, she shockingly realized she had a huge disconnect between how she felt and what everyone else experienced. Now Stacey helps others grow their positive influence Monday to Monday®.

Advice for others

Network more to gain more resources.

Holding her back from being an even better leader

Sometimes, fear.

Best Leadership Advice

Servant Video tape and audio tape on a regular basis.

Secret to Success

Discipline and never giving up.

Best tools in business or life

My family.

Recommended Reading

Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday

Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds

Five Stars: The Communication Secrets to Get from Good to Great

The Storyteller’s Secret: From TED Speakers to Business Legends, Why Some Ideas Catch On and Others Don’t

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 219: Stacey Hanke: My influence was redefined appeared first on Fast Leader Show Podcast.

]]> Stacey Hanke Show Notes Page Stacey Hanke was doing introductions for speakers early in her career and her boss said she needed to be recorded for feedback and coaching purposes. Stacey reluctantly complied and upon reviewing the taping, Stacey Hanke was doing introductions for speakers early in her career and her boss said she needed to be recorded for feedback and coaching purposes. Stacey reluctantly complied and upon reviewing the taping, she shockingly realized she had a huge disconnect between how she felt and what everyone else experienced. Now Stacey helps others grow their positive influence Monday to Monday®.
Stacey grew up on a farm in central WI in a small community, Marathon.  She’s the middle of three girls. The best move Stacey’s made in her business was to invite her two sisters to join her in her company.
The three of them have their father to thank for their work ethic which carries through to their work today. Their father’s words of wisdom are a part of their success today. Always follow through and you’ll be in the top percent. Be kind to everyone because you will always need help in some way. Be consistent.
Stacey worked in the corporate world as a trainer on numerous topics; leadership, customer service, and time management. Companies included Target, Bosch and a not-for-profit where she hired speakers and was the emcee at their conferences. She started to hang onto these speaker’s shirt tails asking them to mentor her. She learned from the best.
Stacey is known for the impact she has on her clients personally and professionally.  Most importantly she wants to have a positive impact on her nieces. To be a role model for them to be confident knowing they can be anything/anyone they dream to be.
Stacey’s business passion is to is teaching others how to communicate with influence Monday to Monday®. As a keynote speaker and mentor to C-suite executives, she helps individuals see through the eyes and ears of their audiences. The result is career-changing insights. She is the author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday®.
She previously wrote the #1 Bestseller, Yes You Can! Everything You Need from A to Z to Influence Others to Take Action. She has appeared in the New York Times and SmartMoney, has emceed TedX, and has appeared on the Lifetime Network and WGN Chicago.
She lives in downtown Chicago with her husband where she works hard and plays hard. When she’s not traveling living in airports, she teaches fitness classes.
Tweetable Quotes and Mentions
Listen to @StaceyHankeInc to get over the hump on the @FastLeaderShow – Click to Tweet
“When do you need that break and when do you need to go all in?” – Click to Tweet
“You build focus during the silent times.” – Click to Tweet
“Influence is not, you turn it on and you turn it off.” – https://www.fastleader.net/?p=14462 https://www.fastleader.net/maryannkarinch/#respond https://www.fastleader.net/maryannkarinch/feed/ 0 <p>Maryann Karinch Show Notes Page Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s cancer. It was life and relationship saving experience. Maryann was born and raised in a place [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/maryannkarinch/">218: Maryann Karinch: Cancer helped save my relationship</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Maryann Karinch Show Notes Page

Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s cancer. It was life and relationship saving experience.

Maryann was born and raised in a place called Karinchville—no kidding. Her dad’s older brother bought cheap land during World War II and built a town on it. It grew, house by house, in the post-war years.

Her Dad was a Marine and mom was a nurse. At 94, her mom is still alive and telling Maryann what to do. Little brother was also a Marine and he is back in Karinchville making sure Mom has enough groceries.

Her neighborhood was filled with boys—her best friends growing up—so the concept of this being a “man’s world” sounded like a place where she felt comfortable. Combined with dad telling her that she could be anything but a pro football player, she didn’t see a glass ceiling. She saw an elevator. That set her up for successful ventures into professional theater, corporate marketing, business consulting, and ultimately a focus on the interpersonal skills that business people need to thrive. She writes about them and teaches them.

After earning a master’s degree in theater arts, she managed a professional theater and did some independent producing. Writing kept grabbing her attention, however, so she published a series of articles about her personal adventures, including having surgery under hypnosis instead of anesthesia and getting certified for open-water SCUBA diving. Hi-tech companies, including Apple, then snagged her to write marketing copy, press releases, white papers and other things they hoped would be provocative. From there, it was a short hop to writing full-time—mostly about human behavior. When her literary agent had a baby, that meant it was time to add a new dimension to the career and she became an agent herself. That was 15 years ago.

Maryann’s most current release is titled Control the Conversation: How to Charm, Deflect and defend Your Position.

Her current home is Estes Park, Colorado. She has four gorgeous cats and a partner named Jim McCormick, who is one of her favorite co-authors as well as a business consultant and holder of a dozen world records in skydiving.

Tweetable Quotes and Mentions

Listen to @MaryannKarinch to get over the hump on the @FastLeaderShow – Click to Tweet

“It improves our quality of life to learn and have an exchange with people.” – Click to Tweet

“A response gives you dimensions of information rather than just answering a question.” – Click to Tweet

“The other person will feel closer to you if they know more about you.” – Click to Tweet

“When you volunteer a little more depth, you open the door for the other person to tell you more as well.” – Click to Tweet

“We’re so accustomed, because of our devises, to push information that we forget that we need to receive it.” – Click to Tweet

“Just assume the best, take it from there and see what happens.” – Click to Tweet

“There’s a great shift in the non-verbal because we have a lot of cultures coming together.” – Click to Tweet

“A desire to succeed can strengthen you, but fear of failure can immobilize you.” – Click to Tweet

“All people of all types have something to share.” – Click to Tweet

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Hump to Get Over

Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s cancer. It was life and relationship saving experience.

Advice for others

All people of all types have something to share.

Holding her back from being an even better leader

I don’t feel held back. What is holding me back is time.

Best Leadership Advice

Servant leadership. Pay attention to other people.

Secret to Success

I’m happy.

Best tools in business or life

I take big risks. I’m not afraid of big risks.

Recommended Reading

Control the Conversation: How to Charm, Deflect and Defend Your Position

Business Lessons from the Edge: Learn How Extreme Athletes Use Intelligent Risk Taking to Succeed in Business

Contacting Maryann Karinch

Website: http://karinch.com/

Twitter: https://twitter.com/maryannkarinch

LinkedIn: https://www.linkedin.com/in/maryannkarinch/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

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The post 218: Maryann Karinch: Cancer helped save my relationship appeared first on Fast Leader Show Podcast.

]]> Maryann Karinch Show Notes Page Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s canc... Maryann Karinch had a mountain climbing experience that was beautiful and satisfying. Not a real mountain climbing experience, but a figurative one. Along with her partner Jim they fought a common enemy in Maryann’s cancer. It was life and relationship saving experience.
Maryann was born and raised in a place called Karinchville—no kidding. Her dad’s older brother bought cheap land during World War II and built a town on it. It grew, house by house, in the post-war years.
Her Dad was a Marine and mom was a nurse. At 94, her mom is still alive and telling Maryann what to do. Little brother was also a Marine and he is back in Karinchville making sure Mom has enough groceries.
Her neighborhood was filled with boys—her best friends growing up—so the concept of this being a “man’s world” sounded like a place where she felt comfortable. Combined with dad telling her that she could be anything but a pro football player, she didn’t see a glass ceiling. She saw an elevator. That set her up for successful ventures into professional theater, corporate marketing, business consulting, and ultimately a focus on the interpersonal skills that business people need to thrive. She writes about them and teaches them.
After earning a master’s degree in theater arts, she managed a professional theater and did some independent producing. Writing kept grabbing her attention, however, so she published a series of articles about her personal adventures, including having surgery under hypnosis instead of anesthesia and getting certified for open-water SCUBA diving. Hi-tech companies, including Apple, then snagged her to write marketing copy, press releases, white papers and other things they hoped would be provocative. From there, it was a short hop to writing full-time—mostly about human behavior. When her literary agent had a baby, that meant it was time to add a new dimension to the career and she became an agent herself. That was 15 years ago.
Maryann’s most current release is titled Control the Conversation: How to Charm, Deflect and defend Your Position.
Her current home is Estes Park, Colorado. She has four gorgeous cats and a partner named Jim McCormick, who is one of her favorite co-authors as well as a business consultant and holder of a dozen world records in skydiving.
Tweetable Quotes and Mentions
Listen to @MaryannKarinch to get over the hump on the @FastLeaderShow – Click to Tweet
“It improves our quality of life to learn and have an exchange with people.” – Click to Tweet
“A response gives you dimensions of information rather than just answering a question.” – Click to Tweet
“The other person will feel closer to you if they know m...]]>
Fast Leader Show Podcast 28:50
217: Marcia Daszko: I was not familiar with any of those terms https://www.fastleader.net/marciadaszko/ Wed, 20 Mar 2019 08:02:49 +0000 https://www.fastleader.net/?p=14441 https://www.fastleader.net/marciadaszko/#respond https://www.fastleader.net/marciadaszko/feed/ 0 <p>Marcia Daszko Notes Page Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/marciadaszko/">217: Marcia Daszko: I was not familiar with any of those terms</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Marcia Daszko Notes Page

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming’s renowned 4-day seminars.

Marcia was born and raised in Iowa until she moved with her parents and three younger siblings to Los Gatos, CA in the 1970’s. She graduated from Santa Clara University with an English major focusing on journalism and later got her Master’s Degree in Mass Communication from San Jose State University. Her Dad’s career evolved from being a newspaper editor to sales to an entrepreneur of his own company for over 40 years—and Marcia followed his path.

With a natural interest in writing, reading, and teaching, after her college graduation, Marcia held positions as a 7th grade English teacher to a ten-year career in corporate communications and marketing in various industries. She began working to market the management consulting firm owned by Dr. Perry Gluckman and his team of statisticians and consultants in the 1980’s.

Soon Perry asked her to do business development and she asked, “What am I selling?” He sent her to a 4-day seminar about leadership taught by his friend, the world-renowned Dr. W. Edwards Deming. After that experience, Marcia asked Perry, “What was that all about?” Dr. Deming was in his 80’s, difficult to understand, and used a different vocabulary than Marcia was used to. Perry said, “I’ll teach you” and for the next three months Marcia read, studied, and had 3 to 4-hour conversations about new leadership thinking. Marcia said to Perry, “I want to hear Deming again.” Off she went to learn. At this 4-day seminar, the conference organizer introduced her to Dr. Deming, and he said “Come to dinner tonight.” She went and listened as a tableful of senior Fortune 500 executives, a Colonel, and an Admiral had a robust conversation.  She observed and listened. After dinner Dr. Deming invited her to attend the 4-day as much as possible to learn. He mentored her and she attended 20 of the 4-day seminars up until his death in 1993. After getting clients like Dow Chemical and Pepsi, Perry said, “we need your help to consult” and her consulting career began.

In 1993, both of her mentors died and Marcia wondered, “Now what?” With major clients, she continued her consulting work and in 1994 started Marcia Daszko & Associates. Now she speaks and teaches executive teams and her MBA students a new way to think about leadership—without the management fads and “best practices.” She begins every speech with, “My aim is to provoke your thinking.”

Her bold red-hot leadership book, PIVOT DISRUPT TRANSFORM helps people develop their natural leadership and lead with fewer struggles and failures. There is a better, revolutionary way to experience the joy in learning & leading.

Marcia resides in Silicon Valley CA.

Tweetable Quotes and Mentions

Listen to @MarciaDaszko to get over the hump on the @FastLeaderShow – Click to Tweet

“We all have the child inside of us that continually needs to learn and develop and make a difference in this world.” – Click to Tweet

“It takes a crisis in order for things to drastically change and people to step up. But that requires courage and leadership.” – Click to Tweet

“What are we trying to accomplish together?” – Click to Tweet

“Are corporations growing in healthy ways or are they growing due to greed?” – Click to Tweet

“The culture in organizations is a reflection of the CEO, the executive team, and the Board of Directors.” – Click to Tweet

“It takes a lot of courage to not accept what is, but to say what is our future.” – Click to Tweet

“The executives at the top of an organization, it’s their job to develop all of their people, not just their executive team.” – Click to Tweet

“Companies that focus on having everyone learn and work and improve together, those are the companies that are going to survive.” – Click to Tweet

“Always link what you’re trying to accomplish with a customer.” – Click to Tweet

“Success is after everything else has happened.” – Click to Tweet

“Adults keep piling it on, one layer on top of another, until it’s so complex people are not productive.” – Click to Tweet

“Leaders are searching for ways for customers to be served. The issue is, what they need to know, they’re not taught in school.” – Click to Tweet

“Transformative change is like the caterpillar becoming a butterfly. Once you become a butterfly, you’ll never go back to being a caterpillar.” – Click to Tweet

“The more that people think, question and explore, the more they discover new opportunities and can make a difference.” – Click to Tweet

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Hump to Get Over

Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming’s renowned 4-day seminars.

Advice for others

Question based on systems-thinking and statistical knowledge.

Holding her back from being an even better leader

Not enough hours in the day.

Best Leadership Advice

Learn, listen, and make a difference.

Secret to Success

I continually bring problems to the surface, and then try to get people working together to solve those with new ways to think about them.

Best tools in business or life

Curiosity

Recommended Reading

Pivot, Disrupt, Transform: How Leaders Beat the Odds and Survive

Profit Beyond Measure

The Goal: A Process of Ongoing Improvement

Man’s Search for Meaning

Contacting Marcia Daszko

Website: https://www.mdaszko.com/

Twitter: https://twitter.com/MarciaDaszko

LinkedIn: https://www.linkedin.com/in/marciadaszko/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 217: Marcia Daszko: I was not familiar with any of those terms appeared first on Fast Leader Show Podcast.

]]>
Marcia Daszko Notes Page Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, Marcia Daszko didn’t know what she didn’t know. Now, she’s a catalyst for challenging leaders to think differently to realize results never before achieved.  A protégé of Dr. W. Edwards Deming, she’s co-founded two Deming User Groups, is a co-founder of the non-profit In2In Thinking, and assisted at 20 of the late Dr. W. Edwards Deming’s renowned 4-day seminars.
Marcia was born and raised in Iowa until she moved with her parents and three younger siblings to Los Gatos, CA in the 1970’s. She graduated from Santa Clara University with an English major focusing on journalism and later got her Master’s Degree in Mass Communication from San Jose State University. Her Dad’s career evolved from being a newspaper editor to sales to an entrepreneur of his own company for over 40 years—and Marcia followed his path.
With a natural interest in writing, reading, and teaching, after her college graduation, Marcia held positions as a 7th grade English teacher to a ten-year career in corporate communications and marketing in various industries. She began working to market the management consulting firm owned by Dr. Perry Gluckman and his team of statisticians and consultants in the 1980’s.
Soon Perry asked her to do business development and she asked, “What am I selling?” He sent her to a 4-day seminar about leadership taught by his friend, the world-renowned Dr. W. Edwards Deming. After that experience, Marcia asked Perry, “What was that all about?” Dr. Deming was in his 80’s, difficult to understand, and used a different vocabulary than Marcia was used to. Perry said, “I’ll teach you” and for the next three months Marcia read, studied, and had 3 to 4-hour conversations about new leadership thinking. Marcia said to Perry, “I want to hear Deming again.” Off she went to learn. At this 4-day seminar, the conference organizer introduced her to Dr. Deming, and he said “Come to dinner tonight.” She went and listened as a tableful of senior Fortune 500 executives, a Colonel, and an Admiral had a robust conversation.  She observed and listened. After dinner Dr. Deming invited her to attend the 4-day as much as possible to learn. He mentored her and she attended 20 of the 4-day seminars up until his death in 1993. After getting clients like Dow Chemical and Pepsi, Perry said, “we need your help to consult” and her consulting career began.
In 1993, both of her mentors died and Marcia wondered, “Now what?” With major clients, she continued her consulting work and in 1994 started Marcia Daszko & Associates. Now she speaks and teaches executive teams and her MBA students a new way to think about leadership—without the management fads and “best practices.” She begins every speech with, “My aim is to provoke your thinking.”
Her bold red-hot leadership book, PIVOT DISRUPT TRANSFORM helps people develop their natural leadership and lead with fewer struggles and failures. There is a better, revolutionary way to experience the joy in learning & leading.
Marcia resides in Silicon Valley CA.
Tweetable Quotes and Mentions
Listen to @MarciaDaszko to get over the hump on the @FastLeaderShow – Click to Tweet
“We all have the child inside of us that continually needs to learn and develop and make a difference in this world.” – https://www.fastleader.net/?p=14425 https://www.fastleader.net/rickmiller/#respond https://www.fastleader.net/rickmiller/feed/ 0 <p>Rick Miller Notes Page Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier. Rick Miller was born and raised outside of Boston, Massachusetts. Rick [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/rickmiller/">216: Rick Miller: All I did was apply the lessons my dad taught me</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Rick Miller Notes Page

Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier.

Rick Miller was born and raised outside of Boston, Massachusetts. Rick is the oldest of 3 boys who were raised primarily by their father, as Rick’s mother was hospitalized for much of his youth.

Professionally, Rick’s Dad served as personnel (human resources) leader in the only non-union manufacturer in Central Massachusetts. Rick has been described by many as a different kind of turnaround specialist. Rick describes that difference as his balanced focus on human capital and financial capital, and Rick credits his father for that strategy.

The common theme throughout Rick’s career has been a focus on building highly productive teams. He actually started that practice in high school and college sports, and continued in his early professional life. Rick started his career in computer sales, where he quickly moved up first into general management, and then onto turnaround management as a specialty. In the first 27 years of his career, Rick applied his craft to companies in different industries ranging from a start-up to a Fortune 10 multi-national (AT&T), earning a reputation as a turnaround expert, a servant-leader, and a go-to Chief.

Rick’s legacy has been built around creating powerful teams that achieve sustainable growth.  Rick has proven that sustainable growth is achievable in any organization with appropriate focus on the 6C’s – customers, competitors, costs, capital, communities, AND a culture where employees can achieve sustainable growth too.

Rick currently serves as an Executive Coach and Confidant in a company he founded 11 years ago. He also speaks publicly at colleges and companies on how to build powerful teams that can achieve sustainable growth.

He shares the secrets of his strategy in the recently released book Be Chief: It’s a Choice, Not a Title, named an Amazon #1 new release in both Leadership Training and Business Management categories.

Rick has earned a bachelor’s degree from Bentley University and a MBA from Columbia University. Rick has been married for 36 years, and he and his wife Diane have proudly raised 2 public servants. Their son Jack currently serves as Press Secretary for Congressman Ami Bera in Washington DC. Their daughter Casey teaches in a bilingual 2nd grade class in New London CT.

Rick and Diane live in Morristown NJ.

Tweetable Quotes and Mentions

Listen to @BEINGCHIEF to get over the hump on the @FastLeaderShow – Click to Tweet

“With whatever cards your dealt, play those cards to the best of your ability with a smile on your face.” – Click to Tweet

“Chiefs are people who connect what they do to who they are.” – Click to Tweet

“There’s a huge power in what you feel once you know what you stand for.” – Click to Tweet

“Once you figure out what you stand for, you can take a stand.” – Click to Tweet

“You know yourself more when you’re present.” – Click to Tweet

“You know yourself more when you choose to be accepting.” – Click to Tweet

“You know yourself more when you are generous.” – Click to Tweet

“It is important to know who you are, so that when you make the choice about what to do, they’re consistent with your values.” – Click to Tweet

“7 out of 10 workers are not fully engaged at work. Many times, it’s because what’s being said and what’s being done from a values perspective, isn’t quite matching up.” – Click to Tweet

“It’s the human capital that will enable financial capital success.” – Click to Tweet

“Power comes from when you line up how you think, how you feel, how you speak, write and act.” – Click to Tweet

“Today’s version of power is so much more attainable by everyone.” – Click to Tweet

“Power today is about energy, confidence, clarity, influence and impact.” – Click to Tweet

“When you learn something new and open up to a new truth, don’t be afraid to change your position.” – Click to Tweet

“Anyone that’s told you they’ve figured it all out, run away, they’re dangerous.” – Click to Tweet

“Open up and be open to all input.” – Click to Tweet

“Never confuse titles with power.” – Click to Tweet

“The language of business is numbers.” – Click to Tweet

“Power is never given, it’s only taken.” – Click to Tweet

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Hump to Get Over

Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier.

Advice for others

Maintain a healthy impatience because it drives you forward and keeps you centered.

Holding him back from being an even better leader

Going more deeply into meditation.

Best Leadership Advice

Power is never given, it’s only taken.

Secret to Success

Persistence

Best tools in business or life

My network

Recommended Reading

Be Chief: It’s a Choice, Not a Title

Give and Take: Why Helping Others Drives Our Success

Contacting Rick Miller

Website: https://beingchief.com/

Twitter: https://twitter.com/BEINGCHIEF

LinkedIn: https://www.linkedin.com/in/BEINGCHIEF/

Resources and Show Mentions

Power Compass Survey

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 216: Rick Miller: All I did was apply the lessons my dad taught me appeared first on Fast Leader Show Podcast.

]]> Rick Miller Notes Page Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier. Rick Miller has turned around businesses during a dot com bomb and lead organizations that had to deal with real bombs. And all he did was apply the great lessons his dad taught him at the kitchen table, decades earlier.
Rick Miller was born and raised outside of Boston, Massachusetts. Rick is the oldest of 3 boys who were raised primarily by their father, as Rick’s mother was hospitalized for much of his youth.
Professionally, Rick’s Dad served as personnel (human resources) leader in the only non-union manufacturer in Central Massachusetts. Rick has been described by many as a different kind of turnaround specialist. Rick describes that difference as his balanced focus on human capital and financial capital, and Rick credits his father for that strategy.
The common theme throughout Rick’s career has been a focus on building highly productive teams. He actually started that practice in high school and college sports, and continued in his early professional life. Rick started his career in computer sales, where he quickly moved up first into general management, and then onto turnaround management as a specialty. In the first 27 years of his career, Rick applied his craft to companies in different industries ranging from a start-up to a Fortune 10 multi-national (AT&T), earning a reputation as a turnaround expert, a servant-leader, and a go-to Chief.
Rick’s legacy has been built around creating powerful teams that achieve sustainable growth.  Rick has proven that sustainable growth is achievable in any organization with appropriate focus on the 6C’s – customers, competitors, costs, capital, communities, AND a culture where employees can achieve sustainable growth too.
Rick currently serves as an Executive Coach and Confidant in a company he founded 11 years ago. He also speaks publicly at colleges and companies on how to build powerful teams that can achieve sustainable growth.
He shares the secrets of his strategy in the recently released book Be Chief: It’s a Choice, Not a Title, named an Amazon #1 new release in both Leadership Training and Business Management categories.
Rick has earned a bachelor’s degree from Bentley University and a MBA from Columbia University. Rick has been married for 36 years, and he and his wife Diane have proudly raised 2 public servants. Their son Jack currently serves as Press Secretary for Congressman Ami Bera in Washington DC. Their daughter Casey teaches in a bilingual 2nd grade class in New London CT.
Rick and Diane live in Morristown NJ.
Tweetable Quotes and Mentions
Listen to @BEINGCHIEF to get over the hump on the @FastLeaderShow – Click to Tweet
“With whatever cards your dealt, play those cards to the best of your ability with a smile on your face.” – Click to Tweet
“Chiefs are people who connect what they do to who they are.” – https://www.fastleader.net/?p=14409 https://www.fastleader.net/koryangelin/#respond https://www.fastleader.net/koryangelin/feed/ 0 <p>Kory Angelin Notes Page Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory teaches organizations to sellout out what they sell. Kory was raised in Long Island, NY, along [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/koryangelin/">215: Kory Angelin: Experience is how you sellout of your products</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Kory Angelin Notes Page

Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory teaches organizations to sellout out what they sell.

Kory was raised in Long Island, NY, along with his 3 other siblings, Kara, Keith and Kyle. He was the youngest one which led to always being competitive.

His father was a business man, accountant and graduated college in 3 years.  His Mother was a teacher for over 40 years and dedicated her life to helping others.  It was at this time where Kory learned the skills of hard work and dedication.

At a young age Kory could always be found competing in anything he participated in…i.e. school, sports and even trivial pursuit at home with his family.

Kory is known for having a range of skills that transfer to any industry including communication, accountability, execution and the ability to motivate others.  He believes that people don’t buy what you do but rather why you do it. It’s in that motto that Kory believes a salesperson must convey to their customer. A customer should not only focus on what you have to sell but rather why you want to buy it in the first place.

Kory is an Award-Winning Trainer and 2-time published author with over 25 years in the fitness industry. His most recent book is entitled #Sellout: How a Great Experience Can Help You #SELLOUT of Your Product. He has worked for some of the top fitness brands in the world teaching brand experience. His industry experience includes partnering with NIKE to launch their SPARQ Brand, worked with a variety of athletes from the NFL and NBA and has been featured in “Sports Illustrated”, “USA TODAY”, “Training & Conditioning” and “STACK” Magazines for his work in the fitness industry.  Kory has been an on-air host on QVC and is a sought-after motivational speaker.

Kory currently resides in Farmingdale, NY a village in Long Island with his wife Dawn and his son Kameron, who is a spitting-image of Kory – God bless him.

Tweetable Quotes and Mentions

Listen to @koryfit to get over the hump on the @FastLeaderShow – Click to Tweet

“Two principles make or break someone, accountability and consistency.” – Click to Tweet

“What makes a differentiator in any industry or any brand is that they focus on the experience.” – Click to Tweet

“Whether you’re in sales or not, you’re really in sales.” – Click to Tweet

“Convincing is trying to sell; we’re all sales people at some level.” – Click to Tweet

“When not at work, athletes’ practice, almost everyone else that is in a job never really practices.” – Click to Tweet

“If you don’t believe in what you’re selling, you’re not going to be successful at selling it.” – Click to Tweet

“People will pay for something as long as they understand the value.” – Click to Tweet

“Sales is not an evil word.” – Click to Tweet

“Sales is a great thing as long as they have the right messengers.” – Click to Tweet

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Hump to Get Over

Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory teaches organizations to sellout out what they sell.

Advice for others

Learn about more business and finance.

Holding him back from being an even better leader

The bandwidth to reach more companies outside of the fitness industry.

Best Leadership Advice

People don’t buy what you do they buy why you do it.

Secret to Success

More empathy goes a long way and much farther when someone says not to a sale.

Best tools in business or life

Asking a great open-ended question in any customer experience that allows the customer to speak longer.

Recommended Reading

sellout: How a Great Experience Can Help You #sellout of Your Product

Start with Why: How Great Leaders Inspire Everyone to Take Action

Contacting Kory Angelin

Website: https://koryangelin.com/

Twitter: https://twitter.com/koryfit

LinkedIn: https://www.linkedin.com/in/kory-angelin-21510aa3/

Resources and Show Mentions

The Future Project

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
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  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 215: Kory Angelin: Experience is how you sellout of your products appeared first on Fast Leader Show Podcast.

]]> Kory Angelin Notes Page Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory Angelin was like many kids with parents that divorce. But unlike others key values were instilled in him that led to excelling in sales by emphasizing the customer experience. From fitness to finance, Kory teaches organizations to sellout out what they sell.
Kory was raised in Long Island, NY, along with his 3 other siblings, Kara, Keith and Kyle. He was the youngest one which led to always being competitive.
His father was a business man, accountant and graduated college in 3 years.  His Mother was a teacher for over 40 years and dedicated her life to helping others.  It was at this time where Kory learned the skills of hard work and dedication.
At a young age Kory could always be found competing in anything he participated in…i.e. school, sports and even trivial pursuit at home with his family.
Kory is known for having a range of skills that transfer to any industry including communication, accountability, execution and the ability to motivate others.  He believes that people don’t buy what you do but rather why you do it. It’s in that motto that Kory believes a salesperson must convey to their customer. A customer should not only focus on what you have to sell but rather why you want to buy it in the first place.
Kory is an Award-Winning Trainer and 2-time published author with over 25 years in the fitness industry. His most recent book is entitled #Sellout: How a Great Experience Can Help You #SELLOUT of Your Product. He has worked for some of the top fitness brands in the world teaching brand experience. His industry experience includes partnering with NIKE to launch their SPARQ Brand, worked with a variety of athletes from the NFL and NBA and has been featured in “Sports Illustrated”, “USA TODAY”, “Training & Conditioning” and “STACK” Magazines for his work in the fitness industry.  Kory has been an on-air host on QVC and is a sought-after motivational speaker.
Kory currently resides in Farmingdale, NY a village in Long Island with his wife Dawn and his son Kameron, who is a spitting-image of Kory – God bless him.
Tweetable Quotes and Mentions
Listen to @koryfit to get over the hump on the @FastLeaderShow – Click to Tweet
“Two principles make or break someone, accountability and consistency.” – Click to Tweet
“What makes a differentiator in any industry or any brand is that they focus on the experience.” – Click to Tweet
“Whether you’re in sales or not, you’re really in sales.” – Click to Tweet
]]>
Fast Leader Show Podcast 29:16
214: Cheryl Strauss Einhorn: Where I am may not be where somebody else is https://www.fastleader.net/cherylstrausseinhorn/ Wed, 27 Feb 2019 08:29:15 +0000 https://www.fastleader.net/?p=14390 https://www.fastleader.net/cherylstrausseinhorn/#respond https://www.fastleader.net/cherylstrausseinhorn/feed/ 0 <p>Cheryl Strauss Einhorn Notes Page Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems leveraging perspective-taking and investigation. Cheryl was born in Baltimore, MD but mostly lived [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/cherylstrausseinhorn/">214: Cheryl Strauss Einhorn: Where I am may not be where somebody else is</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Cheryl Strauss Einhorn Notes Page

Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems leveraging perspective-taking and investigation.

Cheryl was born in Baltimore, MD but mostly lived in a suburb outside of Boston along with her sister who is 14 months younger. Both of her parents are doctors and her mother was one of the first women in her medical school. Her dad was in a then-new field of medicine called Nuclear Medicine and developed several new medical tests that are today commonplace. As a result, he spent a lot of time working – both in and out of the house. This led Cheryl to try to find a way to draw him out. She began by asking him many questions that would lead to another, and so on. She taught herself how to ‘interview’ him to find out what he was thinking about. It was so successful that she not only has a close relationship with her father, but it also likely led her to pursue investigative journalism.

Cheryl has worked as a journalist for two decades now writing for publications including Barron’s, the New York Times, Foreign Policy Magazine and more. She was also live on-air for many years as an analyst for CNBC and worked as an associate TV producer at Inside Edition. It was during her early journalism work that Cheryl developed her AREA Method to help her – and now others – to solve complex problems. She was searching for a way to make big decisions better – with greater empathy and understanding for the other stakeholders involved in her stories and her decisions.

AREA, which is an acronym for Cheryl’s decision-making steps, is the only system to uniquely control for and counteract bias, focus on the incentives of others and expand knowledge while improving judgment.

After years of successful implementation of AREA, Cheryl distilled her system into her best-selling book Problem Solved, A Powerful System for Making Complex Decisions with Confidence and Conviction, with a foreword by Tony Blair, who is no stranger to complex problem solving as the former UK Prime Minister.

AREA is currently being used successfully across broad domains ranging from low-income high schools, to multi-national companies like Goldman Sachs, to government agencies including the State Department and graduate schools such as Columbia Business School.

Tweetable Quotes and Mentions

Listen to @cheryleinhorn to get over the hump on the @FastLeaderShow – Click to Tweet

“Our brains set mental shortcuts, simply because otherwise we’d have decision fatigue.” – Click to Tweet

“We need well-worn pathways, assumptions, judgments and biases, but they don’t go away when we’re solving for complex problems.” – Click to Tweet

“In today’s world we all have information overflow.” – Click to Tweet

“Perspective-taking allows you to walk in somebody else’s footsteps and push yourself out of your own perspective.” – Click to Tweet

“In order to invest in an uncertain future that is valuable to you, you need to have time for thoughtful reflection.” – Click to Tweet

“You need to know when to slow down and what to do when you slow down.” – Click to Tweet

“If you come into complex problem solving and assume it should go very rapidly, you’re not really investing in yourself and the relationships you’re engaging in.” – Click to Tweet

“You’d rather get to a decision that has a good outcome for you, than get to a decision quickly.” – Click to Tweet

“Relationships is what gives us our quality of life.” – Click to Tweet

“We’re all inconsistent decision makers.” – Click to Tweet

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Hump to Get Over

Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems leveraging perspective-taking and investigation.

Advice for others

Put things in context and don’t granularize.

Holding her back from being an even better leader

Using the cheetah pause even more.

Best Leadership Advice

Be here now. Really be present. So that you can really connect with people.

Secret to Success

General joy for the day.

Best tools in business or life

The art of the question.

Recommended Reading

Problem Solved: A Powerful System for Making Complex Decisions with Confidence and Conviction

The Art of Learning: An Inner Journey to Optimal Performance

Contacting Cheryl Strauss Einhorn

Website: https://www.areamethod.com/

Twitter: https://twitter.com/cheryleinhorn

LinkedIn: https://www.linkedin.com/in/cheryl-strauss-einhorn-57353823/

Resources and Show Mentions

The Future Project

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
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  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 214: Cheryl Strauss Einhorn: Where I am may not be where somebody else is appeared first on Fast Leader Show Podcast.

]]>
Cheryl Strauss Einhorn Notes Page Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems ... Cheryl Strauss Einhorn grew up trying to investigate and get to know her father to develop a deeper relationship. This led her to develop the AREA Method that gives people a systematic approach to solving big problems leveraging perspective-taking and investigation.
Cheryl was born in Baltimore, MD but mostly lived in a suburb outside of Boston along with her sister who is 14 months younger. Both of her parents are doctors and her mother was one of the first women in her medical school. Her dad was in a then-new field of medicine called Nuclear Medicine and developed several new medical tests that are today commonplace. As a result, he spent a lot of time working – both in and out of the house. This led Cheryl to try to find a way to draw him out. She began by asking him many questions that would lead to another, and so on. She taught herself how to ‘interview’ him to find out what he was thinking about. It was so successful that she not only has a close relationship with her father, but it also likely led her to pursue investigative journalism.
Cheryl has worked as a journalist for two decades now writing for publications including Barron’s, the New York Times, Foreign Policy Magazine and more. She was also live on-air for many years as an analyst for CNBC and worked as an associate TV producer at Inside Edition. It was during her early journalism work that Cheryl developed her AREA Method to help her – and now others – to solve complex problems. She was searching for a way to make big decisions better – with greater empathy and understanding for the other stakeholders involved in her stories and her decisions.
AREA, which is an acronym for Cheryl’s decision-making steps, is the only system to uniquely control for and counteract bias, focus on the incentives of others and expand knowledge while improving judgment.
After years of successful implementation of AREA, Cheryl distilled her system into her best-selling book Problem Solved, A Powerful System for Making Complex Decisions with Confidence and Conviction, with a foreword by Tony Blair, who is no stranger to complex problem solving as the former UK Prime Minister.
AREA is currently being used successfully across broad domains ranging from low-income high schools, to multi-national companies like Goldman Sachs, to government agencies including the State Department and graduate schools such as Columbia Business School.
Tweetable Quotes and Mentions
Listen to @cheryleinhorn to get over the hump on the @FastLeaderShow – Click to Tweet
“Our brains set mental shortcuts, simply because otherwise we’d have decision fatigue.” – Click to Tweet
“We need well-worn pathways, assumptions, judgments and biases, but they don’t go away when we’re solving for complex problems.” – https://www.fastleader.net/?p=14362 https://www.fastleader.net/chriswestfall/#respond https://www.fastleader.net/chriswestfall/feed/ 0 <p>Chris Westfall Notes Page Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris moved his family to a new town for a job that no longer existed. Yet Chris thanks that CEO for [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/chriswestfall/">213: Chris Westfall: There are no mistakes</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Chris Westfall Notes Page

Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris moved his family to a new town for a job that no longer existed. Yet Chris thanks that CEO for the conversation.

Chris was born in Ohio and grew up in the Chicagoland area. The oldest of three children, his father was a field goal kicker and quarterback at a Big 10 University. His mother was a dancer and a performer who appeared on Broadway, and at the Seattle World’s Fair. While Chris didn’t inherit his father’s athletic ability, or his mother’s dancing skills, he did learn about the importance of performing. And performing under pressure.

He went to the performing arts high school in Chicago and went on to study Theatre at Southern Methodist University in Dallas, Texas. He has appeared in numerous stage productions and television shows. (He met his wife in a production of “The Fantasticks”). Leaving behind a short-lived career as a professional stuntman, he went back to school to earn an MBA degree – Attending the number one school in the country for developing strong business communication skills. While there, he edited the business school newsletter, hosted a weekly radio show, and graduated with top honors, recognized as the MBA Communicator of the Year.

After graduation, Chris began his business career as a “corporate guy” – working for Fortune 100 telecommunications giants, Verizon and AT&T. He moved through a series of progressive responsibilities in marketing and product development, on his way to major account management, sales leadership and executive roles. As a global marketing executive with a division of Unilever, he helped unify a major brand in the company’s portfolio. As a result of his global success, he built sales teams around the world, transitioning into leadership roles in technology and manufacturing.

Chris launched his entrepreneurial career in 2008. Since then, he has helped launch over four dozen businesses, raising over $50 million in capital investment for entrepreneurs, and coaching his clients onto Shark Tank, Dragons’Den in Canada and Shark Tank Australia. Speaking between 60-100 times a year, he regularly works with thousands of leaders, from college campuses and military bases to the C-Suite, spreading the message of effective leadership communication. Recognized as the US National Elevator Pitch Champion, Chris is the author or publisher of seven books. His latest, Leadership Language, was released by Wylie in September 2018.

Chris and his wife live in Houston, Texas. Celebrating 25 years of marriage this past summer, they are the proud parents of two girls. Chris’s oldest daughter lives in New York City, and his youngest is a sophomore at Houston’s high school for the performing and visual arts (where Beyoncé Knowles Carter is an alum).

Tweetable Quotes and Mentions

Listen to @westfallonline to get over the hump on the @FastLeaderShow – Click to Tweet 

“There’s always something missing in life, transformation is about bringing what’s missing into place.” – Click to Tweet  

“It would be naive to deny that there are forces around us that go beyond you and me.” – Click to Tweet  

“If it looks like everything in life is up to you, look again, there are forces at work.” – Click to Tweet  

“There are forces that are helping to build your success, the key to that success is tap into those.” – Click to Tweet  

“The strongest conversation always starts with what your listener is thinking.” – Click to Tweet  

“Your client is anyone upon whom your success depends.” – Click to Tweet  

“When respect goes away it’s very difficult to have a powerful conversation.” – Click to Tweet  

“Leadership is not a self-serving role, but leadership is about service.” – Click to Tweet  

“Where you put your attention is where you’ll find your results.” – Click to Tweet  

“Make sure that you show up in a place that’s ready and prepared for uncertainty.” – Click to Tweet  

“Leadership is not scripted, it’s not about copying someone else.” – Click to Tweet  

“Imitation is not the same as innovation.” – Click to Tweet  

“Leadership calls on all of us to innovate, to create new results, that’s the place where transformation really comes from.” – Click to Tweet  

“There are no mistakes; there are circumstances and how you deal with them.” – Click to Tweet  

“Just because a train of thought shows up, doesn’t mean I have to ride that train.” – Click to Tweet  

“What matters is, what are the results you’re creating for the people around you.” – Click to Tweet  

“Whatever results you see in your life, the ones that are most satisfying are going to come from the biggest risks that you take.” – Click to Tweet  

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Hump to Get Over

Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris moved his family to a new town for a job that no longer existed. Yet Chris thanks that CEO for the conversation.

Advice for others

Don’t play it safe. Take risks.

Holding him back from being an even better leader

The ability to focus on the people around me.

Best Leadership Advice

You practice like you play.

Secret to Success

Connection

Best tools in business or life

VCITA

Recommended Reading

Leadership Language: Using Authentic Communication to Drive Results

Sapiens: A Brief History of Humankind

Impossible to Ignore: Creating Memorable Content to Influence Decisions

Contacting Chris Westfall

Website: https://westfallonline.com/

Twitter: https://twitter.com/westfallonline

LinkedIn: https://www.linkedin.com/in/westfallonline/

Instagram: https://www.instagram.com/westfallonline/

Youtube.com: https://www.youtube.com/user/westfallonline

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 213: Chris Westfall: There are no mistakes appeared first on Fast Leader Show Podcast.

]]> Chris Westfall Notes Page Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris moved his family to a new town for a job that no longer existed. Chris Westfall wrote down his desired salary on a napkin and the CEO accepted it. He started his new job but only a few weeks later, the CEO ended it. Chris moved his family to a new town for a job that no longer existed. Yet Chris thanks that CEO for the conversation.
Chris was born in Ohio and grew up in the Chicagoland area. The oldest of three children, his father was a field goal kicker and quarterback at a Big 10 University. His mother was a dancer and a performer who appeared on Broadway, and at the Seattle World’s Fair. While Chris didn’t inherit his father’s athletic ability, or his mother’s dancing skills, he did learn about the importance of performing. And performing under pressure.
He went to the performing arts high school in Chicago and went on to study Theatre at Southern Methodist University in Dallas, Texas. He has appeared in numerous stage productions and television shows. (He met his wife in a production of “The Fantasticks”). Leaving behind a short-lived career as a professional stuntman, he went back to school to earn an MBA degree – Attending the number one school in the country for developing strong business communication skills. While there, he edited the business school newsletter, hosted a weekly radio show, and graduated with top honors, recognized as the MBA Communicator of the Year.
After graduation, Chris began his business career as a “corporate guy” – working for Fortune 100 telecommunications giants, Verizon and AT&T. He moved through a series of progressive responsibilities in marketing and product development, on his way to major account management, sales leadership and executive roles. As a global marketing executive with a division of Unilever, he helped unify a major brand in the company’s portfolio. As a result of his global success, he built sales teams around the world, transitioning into leadership roles in technology and manufacturing.
Chris launched his entrepreneurial career in 2008. Since then, he has helped launch over four dozen businesses, raising over $50 million in capital investment for entrepreneurs, and coaching his clients onto Shark Tank, Dragons’Den in Canada and Shark Tank Australia. Speaking between 60-100 times a year, he regularly works with thousands of leaders, from college campuses and military bases to the C-Suite, spreading the message of effective leadership communication. Recognized as the US National Elevator Pitch Champion, Chris is the author or publisher of seven books. His latest, Leadership Language, was released by Wylie in September 2018.
Chris and his wife live in Houston, Texas. Celebrating 25 years of marriage this past summer, they are the proud parents of two girls. Chris’s oldest daughter lives in New York City, and his youngest is a sophomore at Houston’s high school for the performing and visual arts (where Beyoncé Knowles Carter is an alum).
Tweetable Quotes and Mentions
Listen to @westfallonline to get over the hump on the @FastLeaderShow – Click to Tweet 
“There’s always something missing in life, transformation is about bringing what’s missing into place.” – https://www.fastleader.net/?p=14341 https://www.fastleader.net/nathanjamail/#respond https://www.fastleader.net/nathanjamail/feed/ 0 <p>Nathan Jamail Notes Page Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every leader has been taught about buy-in was all wrong and he lost the trust of his people. Nathan was born [...]</p> <p>The post <a rel="nofollow" href="https://www.fastleader.net/nathanjamail/">212: Nathan Jamail: Buy-in almost ended my career</a> appeared first on <a rel="nofollow" href="https://www.fastleader.net">Fast Leader Show Podcast</a>.</p> Nathan Jamail Notes Page

Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every leader has been taught about buy-in was all wrong and he lost the trust of his people.

Nathan was born and raised in Texas. Nathan was the youngest of 3 boys and although his parents divorced when he was 12 years old his family is still very close. At the age of 46, Nathan will share with you that his family still spends most every Christmas together. His parents Sherry and Sid have been great role models for them showing them the power of “The love for family”.

As two very hard-working parents, Sid and Sherry also showed the kids the value of hard work and being proud of what you do no matter what you do. “Take Pride” has always been a belief of the family.

Although Nathan’s first job was at the age of 15, he says he started his sales career at the age of 12 selling snow cones in the park during his summer breaks.

Nathan kept following his dreams of growing his career. He went from electronics and retail to insurance sales and then Technology sales and then Leadership. Nathan went from a sales person selling the first digital beeper to a top director at Sprint wireless for over 9 years.

Nathan has spent the last two decades helping and coaching leaders and organizations on how to build winning cultures and helping great leaders become great coaches. He is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and The Sales Professionals Playbook and is latest release is Serve Up Coach Down.

Nathan wants his legacy to be founded upon the impact he’s made on other’s lives through his work and his relationships. He wants to be someone his grandkids and great grand kids can be proud of.

Nathan Jamail is a Texan who lives in Southern California. He’s married to his lovely bride Shannon and they have 4 kids, 1 boy and 3 girls plus a brand new 2-month old Granddaughter.

Tweetable Quotes and Mentions

Listen to @nathanjamail to get over the hump on the @FastLeaderShow – Click to Tweet

“The leader in the middle is the follower and the leader on every action, decision or response.” – Click to Tweet 

“You have to take direction and give direction simultaneously.” – Click to Tweet 

“The real reason we don’t achieve greatness, isn’t because the lack of skills or attributes, it’s because of lack of discipline.” – Click to Tweet 

“The knowledge gap is the gap between what we know we should do, based on what we are doing.” – Click to Tweet 

“Anybody who is staying for money, is staying for the wrong reason.” – Click to Tweet 

“Serving up is not sucking up.” – Click to Tweet 

“Don’t ever decline someone’s help if they can help you, because you’re taking away their blessing.” – Click to Tweet 

“The more we’re willing to develop, the more success and happiness we’ll have.” – Click to Tweet 

“Being a leader in the middle and serving up and coaching down is difficult.” – Click to Tweet 

“Be so humble, that you can be coached.” – Click to Tweet 

“Be so confident, that you can serve.” – Click to Tweet 

“A person’s job is to make your leaders look good.” – Click to Tweet 

“We spend more time convincing those we pay that change is good than those that pay us.” – Click to Tweet 

“It takes longer to convince the employees than the customers that change is good.” – Click to Tweet 

“You should not get feedback if you can’t use it.” – Click to Tweet 

“That’s why it takes us so long to get change in business, because we’re trying to get buy-in.” – Click to Tweet 

“The number one thing holding all of us back is not anything else other than our own self-discipline and focus.” – Click to Tweet

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Hump to Get Over

Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every leader has been taught about buy-in was all wrong and he lost the trust of his people.

Advice for others

Be more humble to be a better coach and better leader.

Holding him back from being an even better leader

Discipline, the absolute drive to do what I need to everyday. Even the stuff you don’t want to do.

Best Leadership Advice

Your job is to make your boss look good.

Secret to Success

I love the job, the fight.

Best tools in business or life

My willingness to learn and listen. I take notes all the time and I always try to be the dumbness person in the room.

Recommended Reading

Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership

The Leadership Playbook: Creating a Coaching Culture to Build Winning Business Teams

How to Win Friends & Influence People (Revised) by Dale Carnegie (1981-09-02)

Think and Grow Rich!: The Original Version, Restored and Revised™

The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book)

Contacting Nathan Jamail

Website: https://nathanjamail.com/

Twitter: https://twitter.com/nathanjamail

LinkedIn: https://www.linkedin.com/in/thesalesleadersplaybook/

Resources and Show Mentions

Call Center Coach

An Even Better Place to Work


Subscribe to the Show on iTunes (Quick and simple!)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on the Subscribe button. It’s in the upper left corner of the screen.

Give Me a Rating or Review on iTunes (Also simple)

  1. Sign into iTunes using your ID and password
  2. Search the iTunes store for “Fast Leader Show”
  3. Click on “Ratings and Reviews”
  4. Give us a rating. Thank you for going ahead and leaving a “review” as well

The post 212: Nathan Jamail: Buy-in almost ended my career appeared first on Fast Leader Show Podcast.

]]> Nathan Jamail Notes Page Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every leader has been taught about buy-in was all wrong and he lost the... Nathan Jamail was given orders from his boss and like so many other leaders he tried to get his people to buy-in to the direction. But he learned that what every leader has been taught about buy-in was all wrong and he lost the trust of his people.
Nathan was born and raised in Texas. Nathan was the youngest of 3 boys and although his parents divorced when he was 12 years old his family is still very close. At the age of 46, Nathan will share with you that his family still spends most every Christmas together. His parents Sherry and Sid have been great role models for them showing them the power of “The love for family”.
As two very hard-working parents, Sid and Sherry also showed the kids the value of hard work and being proud of what you do no matter what you do. “Take Pride” has always been a belief of the family.
Although Nathan’s first job was at the age of 15, he says he started his sales career at the age of 12 selling snow cones in the park during his summer breaks.
Nathan kept following his dreams of growing his career. He went from electronics and retail to insurance sales and then Technology sales and then Leadership. Nathan went from a sales person selling the first digital beeper to a top director at Sprint wireless for over 9 years.
Nathan has spent the last two decades helping and coaching leaders and organizations on how to build winning cultures and helping great leaders become great coaches. He is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and The Sales Professionals Playbook and is latest release is Serve Up Coach Down.
Nathan wants his legacy to be founded upon the impact he’s made on other’s lives through his work and his relationships. He wants to be someone his grandkids and great grand kids can be proud of.
Nathan Jamail is a Texan who lives in Southern California. He’s married to his lovely bride Shannon and they have 4 kids, 1 boy and 3 girls plus a brand new 2-month old Granddaughter.
Tweetable Quotes and Mentions
Listen to @nathanjamail to get over the hump on the @FastLeaderShow – Click to Tweet
“The leader in the middle is the follower and the leader on every action, decision or response.” – Click to Tweet 
“You have to take direction and give direction simultaneously.” – Click to Tweet 
“The real reason we don’t achieve greatness, isn’t because the lack of skills or attributes, it’s because of lack of discipline.” –