198: David Hiatt: At what point am I going to take myself seriously

//198: David Hiatt: At what point am I going to take myself seriously

198: David Hiatt: At what point am I going to take myself seriously

David Hiatt Show Notes Page

David Hiatt had friends that convinced him to enter a speech contest. He did it half way but soon realized that when he got into it, he was really good at affecting people and helping them to do better in their life. That’s when he decided to do something of excellence.

David was born and raised in the suburbs of Dayton, Ohio. Being a native Ohioan, it was only natural for him to get his Communications Degree from The Ohio State University. The next step was to get married and have two sons. When the marriage ended David went to United Theological Seminary, earning a Master’s Degree in Communications.

David comes from an interesting family. Mom and Dad divorced when he was 5 years of age. The interesting part is that Dad raised him, while marrying and divorcing 3 more times before David graduated from college. Mom moved South and married twice more.  This dynamic made for many siblings in the process.

With this family dynamic, David learned early how to adapt and deal with other people.  This naturally led him to pursue his education in Communication (and a minor in Psychology). Getting along and communicating with a wide range of people was natural for him.

David’s first job was in sales where he sold life insurance, then moving on to general insurance, and eventually selling radio advertising. It was at that point when he got into training other people in sales and communications. This became a skill set – he was very good in getting people to grow and develop. For the past 25 years he has made it his mission to help as many people as possible to communicate in more effective ways in sales, business, and their personal lives.

David is the International Training Director, Global Accounts at Sandler Training and author of From the Board Room to the Living Room: Communicate with Skill for Positive Outcomes where he captures the essence of the powerful communication tactics he trains business leaders to deploy in sales and negotiation settings.

David has lived in Las Vegas for the past 15 years.

Tweetable Quotes and Mentions

Listen to David Hiatt of @sandlertraining to get over the hump on the @FastLeaderShow – Click to Tweet 

“Just because we say it, they don’t necessarily hear what we thought we said.” – Click to Tweet  

“When we are all born, we do not have any beliefs.” – Click to Tweet  

“Part of the yelling that goes on in today’s communication world is the fact that people don’t feel that they’re being heard.” – Click to Tweet  

“Everything that we are fighting for has been something that we throughout our life have acquired as something we hold near and dear.” – Click to Tweet  

“How many of your beliefs are really yours based on your experience versus coming from other folks?” – Click to Tweet  

“If you can acknowledge their belief, they feel heard and that’s going to give you a much better chance to have a dialogue with them.” – Click to Tweet  

“Knowing better is not necessarily doing better.” – Click to Tweet  

“The only reason I could write the book is because I messed it up most of the time.” – Click to Tweet  

“There’s a point where you have to decide what you’re going to do when you grow up.” – Click to Tweet  

“At what point am I going to take myself seriously and really grow up and do something of excellence?” – Click to Tweet  

“We never do it alone.” – Click to Tweet  

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Hump to Get Over

David Hiatt had friends that convinced him to enter a speech contest. He did it half way but soon realized that when he got into it, he was really good at affecting people and helping them to do better in their life. That’s when he decided to do something of excellence.

Advice for others

Behave your way to success.

Holding him back from being an even better leader

Complacency

Best Leadership Advice

Prior planning prevents poor performance.

Secret to Success

Letting other people help.

Best tools in business or life

Listening to understand rather than listening to respond.

Recommended Reading

FROM THE BOARD ROOM TO THE LIVING ROOM : Communicate with Skill for Positive Outcomes

Thinking, Fast and Slow

Contacting David Hiatt

Email: dhiatt [at] sandler.com

LinkedIn: https://www.linkedin.com/in/david-hiatt-9484b88/

Resources and Show Mentions

Call Center Coach

Customer Experience Speaker


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2018-11-07T02:23:30+00:00November 7th, 2018|Podcasts|0 Comments

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