Dr Tony explains how to turn a prospect into a first time customer; how to build a first time customer into a long-term customer; and how to convert a long-term customer into an apostle (raving fan)

Dr Tony Alessandra discusses how to consistently exceed customer expectations by identifying, managing & monitoring each and every customer's expectations

Dr Alessandra briefly explains why our influence fails with people because we explain things from our perspective, not from their perspective

If your operation uses marketing, then you owe it to yourself to have the people who do that work get some exposure to Dan Kennedy. He is a master of marketing credited for making a long string of his clients millions of dollars. And it's not just his excellent copywriting, either!...

Excerpts from some of keynote speaker, workshop leader, Barry Maher's presentations. For much more on Barry and other videos, please visit http://www.barrymaher.com.

Scott Schwefel shares how teams and Salespeople can use the Insights Discovery System to enhance communications.

Alexander Bard is a Swedish philosopher and also world famous music producer. His book Netocracy describes the new power elite. In this presentation held on 2003 Bard speaks his mind on how evolution has affected the development of technology and communication.