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042: Leadership Development Return on Investment: For Organizations, Teams and You

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042: Leadership Development Return on Investment: For Organizations, Teams and You

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Leadership Development Return on Investment Show Notes

Measuring the Return on Investment (ROI) in leadership training and development is considered to be an important element in Human Resources and beyond. The ROI of training and development is frequently a topic presented and discussed at conferences, workshops and professional associations. Journals and media regularly present the subject with more and more emphasis. Executives have come to expect ROI projections and estimates in requests for leadership training and development funding. Leadership educators now find that asking for Return on Investment information is common place. In this episode learn how to get over the ROI hump.

In this special episode we discuss the hump of Leadership Development Return on Investment that Paul submitted on the Fast Leader Website. Helping me address this hump is Dr. Pelé Ugboajah.

Dr. Pelé helps us to define leadership and discuss the ROI formula for organizations, teams and individuals. He also reveals a shocking statistic about the impacts of learning. He also shares what is a realistic timeline for developing better leadership skills and what you need to do to during that time.

Dr. Pelé also shares with us some of the issues that surround calculating return on investment and how you can come to grips on your situation and build better business cases to go beyond learning to developing.

Tweetable Quotes and Mentions

Get over the Leadership Development ROI hump on the @FastLeaderShow Click to Tweet

“Leadership is something that really needs to be addressed in organizations.“ Click to Tweet

“ROI on Leadership Development for one company is different for another.” Click to Tweet 

“What did we pay to develop leaders and what did we get out of it?” Click to Tweet 

“It is the intangible things that allow us to achieve those tangible things.” Click to Tweet 

“Behavior begets culture.” Click to Tweet 

“As behaviors change in organizations results also change.” Click to Tweet 

“What makes a good team has got to be analyzed and quantified.” Click to Tweet 

“The character of a team is reflective of the quality of the leader.” Click to Tweet 

“Bad leaders produce bad teams” Click to Tweet 

“Bad teams are symptomatic of bad leadership.” Click to Tweet 

“There are as many definitions for leadership as there are people on this planet.” Click to Tweet 

“Leadership is influence.” Click to Tweet 

“When a vision not being achieved that tells you something about leadership.” Click to Tweet 

“When no one is following, that tells you something about leadership.” Click to Tweet 

“Whatever we think we are doing today with respect to leadership development, is not working.” Click to Tweet 

“We have an industry called Learning and Development that only focuses on Learning.” Click to Tweet 

“Learning is the beginning, development takes time.” Click to Tweet 

“You don’t develop (leaders) in a classroom.” Click to Tweet 

“Leadership development does not happen in a classroom.” Click to Tweet 

“You learn by doing, over time.” Click to Tweet 

“I can be a leader only if the situation presents itself.” Click to Tweet 

“People should strive for leadership at all levels.” Click to Tweet 

“85% of success is from skills and attitudes, not knowledge.” Click to Tweet 

“People have to start” Click to Tweet 

“People have to practice leadership skills and attitudes.” Click to Tweet 

“You can boil down leadership into measurable and observable behaviors that people can practice.” Click to Tweet 

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Hump to Get Over

Measuring the Return on Investment (ROI) in leadership training and development is considered to be an important element in Human Resources and beyond. The ROI of training and development is frequently a topic presented and discussed at conferences, workshops and professional associations. Journals and media regularly present the subject with more and more emphasis. Executives have come to expect ROI projections and estimates in requests for leadership training and development funding. Leadership educators now find that asking for Return on Investment information is common place. In this episode learn how to get over the ROI hump.

What is holding organizations back from building their leadership pipelines?

Cultures that don’t believe that leaders can be nurtured.

Many organizations have eliminated their middle leaders and are now starving for leaders; what should they do?

They should start turning everyone into a leader. People should strive for leadership at all levels.

What is one of the biggest mistakes you see orgs make when trying to develop leaders (identifying competencies?)

They don’t focus on specific, measurable behaviors.

What is the best advice to give for those that want to be better leaders?

They have to learn something about leadership, they have to practice that thing, and they’ve go to monitor the achievement of their results in a community of practice over time.

What is one of the secrets you believe that will contribute to developing leadership skills faster?

Practice. 85% of success is from skills and attitudes, not knowledge. People have to practice leadership skills and attitudes.

What do you feel is one the most misguided recommendations you hear experts give about developing leadership skills?

That leadership presence is unknown and intangible. That’s wrong. You can boil down leadership into measurable and observable behaviors that people can practice over time.

Imagine you were given the opportunity to change a tradition, system or belief that has hindered our ability to create more (and better) leaders over the past several decades. But you can’t totally wipe everything away, you can only choose one traditional, skill or belief to eliminate. So what would it be and why?

That leaders are only born; they are also nurtured and made over time.

Recommended Reading

Leadership development ROI Case Study

Additional Resources

70/20/10 Model

Return on Investment as a % = Program Benefits / Program Costs x 100

By | 2016-10-31T16:06:37+00:00 November 11th, 2015|Podcasts|0 Comments

About the Author:

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Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.