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052: Jon Wolske: I could have come up with other solutions

//052: Jon Wolske: I could have come up with other solutions

052: Jon Wolske: I could have come up with other solutions

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Jon Wolske Show Notes Page

Jon Wolske is very much a data-driven guy. But he found himself managing a bunch of feel-like people. Even though his people were bringing good ideas, Jon would find himself getting down to the nitty-gritty data of how their ideas would be affecting things. When Jon’s struggle to communicate with his team came to a head Jon realized something that cause him to move onward and upward faster. Listen to Jon tell his story of how he got over the hump.

Jon was born in Toronto, Canada and raised in Salisbury, Maryland where Jon was heavily influence by parents that were both musicians with a strong work ethic

As a musician himself, Jon has over 20 years of experience. He plays Bass, Guitar, Sings Lead and Harmony Vocals as well as writes songs. Jon is currently in the Beau Hodges Band which you can find out more about on Facebook or ReverbNation.

Through his experiences playing music on stage, working as a corporate trainer and doing customer service, Jon found a love for speaking and sharing the hope of being part of a movement that can change the world. Jon has spoken for organizations new and old, small to large, non-profit to big moneymakers; because all of these organizations have cultures and purposes.

As the Culture Evangelist for Zappos Insights, Jon is part of the Zappos Family of companies headquartered in Las Vegas, NV. Always passionate about sharing ideas that might change the world, Jon loves to hear about small changes people have made that have ultimately had a much bigger impact on the world around us all!

Jon currently resides in Henderson with his wife Kelly, who also works at Zappos, working towards the goal of changing the way we (humans) do business!

Tweetable Quotes and Mentions

Listen to @JonWolske and get over the hump on the @FastLeaderShow Click to Tweet

“Without great employees…you won’t have business.” -Jon Wolske Click to Tweet

“(Human-centric) is not something you try, it has to be something you do.” -Jon Wolske Click to Tweet 

“You’re not too busy…to think about where is this person coming from.” -Jon Wolske Click to Tweet 

“You’re not too busy to think about…did I handle that in the right way.” -Jon Wolske Click to Tweet 

“The human side of business is more important.” -Jon Wolske Click to Tweet 

“I’m not a good leader of people if I’m not speaking their same language.” -Jon Wolske Click to Tweet 

“Build open and honest relationships with communication.” -Jon Wolske Click to Tweet 

“Build a positive team and family spirit.” -Jon Wolske Click to Tweet 

“If we’re working together, I should know more than what job you do.” -Jon Wolske Click to Tweet

“I should know what drives you and interests you outside of work.” -Jon Wolske Click to Tweet 

“Don’t be afraid to start with small things.” -Jon Wolske Click to Tweet 

“Your culture is there…it may have shifted.” -Jon Wolske Click to Tweet 

“How did you make sure you existed beyond the hard times?” -Jon Wolske Click to Tweet 

“What makes us who we are today?” -Jon Wolske Click to Tweet 

“Don’t be afraid to put a small version into action.” -Jon Wolske Click to Tweet 

“Every job, in some way, prepares you for customer service.” -Jon Wolske Click to Tweet 

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Hump to Get Over

Jon Wolske is very much a data-driven guy. But he found himself managing a bunch of feel-like people. Even though his people were bringing good ideas, Jon would find himself getting down to the nitty-gritty data of how their ideas would be affecting things. When Jon’s struggle to communicate with his team came to a head Jon realized something that cause him to move onward and upward faster. Listen to Jon tell his story of how he got over the hump.

Advice for others

Don’t be afraid to start with small things.

Holding him back from being an even better leader

Willingness to let go of myself.

Best Leadership Advice Received

Listen, Listen, Listen

Secret to Success

Humility

Best tools that helps in business or Life

Understanding situations quickly.

Recommended Reading

Start with Why: How Great Leaders Inspire Everyone to Take Action

Contacting Jon

Facebook: https://www.facebook.com/jwolske

LinkedIn: https://www.linkedin.com/in/jonwolske

Twitter: https://twitter.com/JonWolske

Resources

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.

 


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By | 2016-10-31T16:06:34+00:00 January 20th, 2016|Podcasts|0 Comments

About the Author:

Author Image
Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.