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031: Jeff Furst: I had little confidence in myself

//031: Jeff Furst: I had little confidence in myself

031: Jeff Furst: I had little confidence in myself

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Jeff Furst Show Notes

Jeff Furst was elected as the Alumni Chair, as a sophomore, of a historical fraternity chapter at Northwestern University called Phi Kappa Psi. Instead of doing the typical homecoming duties and the once a year meeting Jeff decided take on the needs of a deteriorating chapter house. Over the next two years Jeff spearheaded the fund raising of over 1 million dollars to help restore the chapter house. Listen to Jeff tell his story of how he overcame low confidence, low engagement and high doubt and flipped things over.

Jeff Furst was born in Freeport, IL and raised in Rockford, IL with his younger sister. Rockford which is known as the screw capital of the world is also the home of the legendary rock band Cheap Trick.

Eventually Jeff found his way to Northwestern University where he earned a degree in Economics.  Jeff especially enjoyed his economic history classes with Joel Mokyr and Charles Calomiris the most.

Following graduation, Jeff worked in commercial banking for American National Bank which is now part of J.P. Morgan Chase.  After three years, Jeff enrolled full-time at The University of Chicago Graduate School of Business, now called Booth School of Business, where he earned his MBA.

After graduation, Jeff was recruited by AT&T and moved to New Jersey to work in marketing and product strategy at AT&T.

After a short period of time Jeff decided to follow in his parents, grandfather, and great-grandfather’s footsteps and started his own company.  Today, Jeff is the founder, President, and CEO of FurstPerson.  FurstPerson provides pre-hire assessment tools and services to help companies that hire customer contact employees improve the chances of making the right hiring decision.

Jeff wants to leave a legacy of having raise kids that are good citizens of the earth and to have been a value to his customers.

Jeff still resides in Rockford with his wife and three kids. And he spends his free-time providing taxi services for kdis and volunteering for various organizations and teams that his kids are involved with.  Jeff also enjoys belonging to the cult known as CrossFit.

Tweetable Quotes and Mentions

Listen and @furstjeff will help you get over the hump on the @FastLeaderShow Click to Tweet

“Face reality as it is, not as it was or as you wish it to be.” Jack Welch by Jeff Furst Click to Tweet

“I was able to show I was committed…it helped to get buy in from others.” -Jeff Furst Click to Tweet

“Be patient and work through things…growth and opportunity come from that.” -Jeff Furst Click to Tweet 

“If you don’t do this the repercussions can be dramatic.” -Jeff Furst Click to Tweet 

“I did not want to be a member of a chapter that went out of business.” -Jeff Furst Click to Tweet 

“You always have to be looking forward.” -Jeff Furst Click to Tweet 

“What needs to happen tomorrow to make today even better?” -Jeff Furst Click to Tweet 

“Hire smart people, give them what they need and then get out of their way.” -Jeff Furst Click to Tweet 

“Create an environment to empower people.” -Jeff Furst Click to Tweet 

“What are the gifts each person has; give them what they need to capitalize on them.” -Jeff Furst Click to Tweet 

“If everybody agrees with you something is wrong.” -Jeff Furst Click to Tweet

“Be careful of universal agreement and look for the counter-intuitive argument.” -Jeff Furst Click to Tweet

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Hump to Get Over

Jeff Furst was elected as the Alumni Chair, as a sophomore, of a historical fraternity chapter at Northwestern University called Phi Kappa Psi. Instead of doing the typical homecoming duties and the once a year meeting Jeff decided take on the needs of a deteriorating chapter house. Over the next two years Jeff built an incredible movement that ultimately raised over $1 million dollars to help restore the chapter house. Listen to Jeff tell his story about getting over the hump so you can move onward and upward faster.

Advice for others

Hire smart people, give them what they need and then get out of their way.

Holding him back from being an even better leader

Focusing on clear goals and strategies. Instead of creating clear goals and strategies I spend too much time in them.

Best Leadership Advice Received

If everybody agrees with you something is wrong. Be careful of universal agreement and look for the counter-intuitive argument.

Secret to Success

Cross Fit and working out. I am a better person because of it.

Best Resources in business or Life

I love reading about business people and historical figures and what they did. Those lesson never die and can be applied in many ways.

Recommended Reading

Titan: The Life of John D. Rockefeller, Sr.

Contacting Jeff

email: jeff.furst [at] furstperson.com

LinkedIn: https://www.linkedin.com/in/jfurst

Twitter: https://twitter.com/furstjeff

More Resources

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.

By | 2016-10-31T16:06:42+00:00 August 26th, 2015|Podcasts|0 Comments

About the Author:

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Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.