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Jim Rembach

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About Jim Rembach

Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.

113: Ashish Bisaria: Are we doomed right out of the gate

By | 2017-03-18T23:25:19+00:00 March 22nd, 2017|Podcasts|

Ashish Bisaria Show Notes Ashish Bisaria was leading a transformation team that needed to take thousands of people on a change journey. But one of his peers struggled with being able to take a large strategic vision and turn it into tactical steps. That’s when Ashish did two important things that helped the organization to [...]

112: Marc Allen: I couldn’t make any money at anything

By | 2017-03-16T15:06:03+00:00 March 15th, 2017|Podcasts|

Marc Allen Show Notes Marc Allen tried several things to make a living, but he was unable to make money at anything. When Marc turned thirty he had no money and was a total poverty case. That’s when he decided to play a little game. This game resulted in Marc launching what eventually became a [...]

111: Bill Munn: I was tied up in my mind with financial security

By | 2017-03-08T16:55:42+00:00 March 8th, 2017|Podcasts|

Bill Munn Show Notes In 2000 Bill Munn was soaring financially. But he was not focused on what he was best at. So Bill turned his business around and he lost of lot of clients and a lot of savings. Just before he got to the brink things started taking off. Listen to Bill share [...]

110: Brian MacNeice: My future life wouldn’t make a difference

By | 2017-03-09T17:30:01+00:00 March 1st, 2017|Podcasts|

Brian MacNeice Show Notes Brian MacNeice was working for a large advisory service firm. Brian began to worry as he reviewed the impact of his work. He realized that many of the clients he worked with were not interested in implementing what was recommended. That’s when Brian made a life altering change. Brian MacNeice was [...]

109: Dayna Steele: I’ve never looked at it as failing

By | 2017-02-22T14:14:40+00:00 February 22nd, 2017|Podcasts|

Dayna Steele Show Notes Dayna Steele had a very successful career as a radio disc jockey. Then she decided to quit her job and move to Los Angeles to pursue an acting career. After nine months she moved back home without a career in acting. But she never failed. Listen to what she actually did. [...]

108: Neal Topf: For 365 days I was miserable and I left

By | 2017-02-15T00:34:59+00:00 February 15th, 2017|Podcasts|

Neal Topf Show Notes Neal Topf got his first job in New York City at the age of twenty-five in a large direct marketing agency. The boss that had hired him was wonderful during his interview, so Neal was excited to get going. But this same boss turned into Neal’s nightmare. She made his life [...]

107: Carey Azzara: It threw my family into a collective depression

By | 2017-02-08T05:12:58+00:00 February 8th, 2017|Podcasts|

Carey Azzara Show Notes Carey Azzara was filled with grief as a youth. His sister passed away at a young age and Carey was deeply affected by the loss and from witnessing the grief of his parents. Fortunately for Carey he had an amazing grandmother that helped him to get over the hump. Carey started [...]

106: Wendy Keller: I was not physically able to sit up

By | 2017-02-01T13:45:15+00:00 February 1st, 2017|Podcasts|

Wendy Keller Show Notes Wendy Keller was not physically able to sit up because of the terrible injuries from the car accident that claimed the lives of her two young children. That’s when she decided to get involved with Tony Robbin’s Personal Power program. She did exactly those actions recommended in the program. Listen in [...]

105: Charles Vogl: I would cry at night from exhaustion and stress

By | 2017-01-25T06:27:15+00:00 January 25th, 2017|Podcasts|

Charles Vogl Show Notes Charles Vogl served in the US Peace Corps in Northern Zambia. In a place very foreign to him than what he knew in Southern California. Charles lived in a mud hut with a grass roof and a mud floor. And he learned a cherished lesson of how the bravery of others [...]

104: Al Hopper: I was beat physically and mentally

By | 2017-01-21T04:15:55+00:00 January 18th, 2017|Podcasts|

Al Hopper Show Notes Al Hopper was getting beat physically and mentally. His entire team was down in the dirt. That’s when Al learned about the power and magic of words. When you need to rally the troops and things are going the way you don’t want them to, what do you do? Al was [...]

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