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043: Alison Circle: I have to get over myself

//043: Alison Circle: I have to get over myself

043: Alison Circle: I have to get over myself

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Alison Circle Show Notes

Alison Circle received the results from an organizational climate survey that revealed some devastating results. Finally learning to get over herself, Alison realized she needed to balance what she needed to get done with what people were asking of her. Listen to Alison tell her story of how she prevented undermining her own success.

Alison Circle came from hard-working American stock that has been in the U.S. for 3 centuries. She is proud to come from a family of patriots who have fought in every war since the American Revolution.

Alison is a student of history because it lets her keep perspective about what is happening today. Especially with a sometimes crazy media, may lead us to believe we live in the worst of times. We don’t. As the playwright August Wilson said, “If you don’t know where you came from how do you know you’ve earned their sacrifice?”

Deep in her bones Alison believes in the quote: “To whom much is given, much is expected.” She feels she’s been given so much that it would be unconscionable not to build opportunities for others.

Every day Alison goes to work knowing that she has the best job in the world and she takes the responsibility seriously and gives it all she can.
Alison is the Chief Customer Experience Officer for Columbus Metropolitan Library (CML), and in 2010 her work was recognized with the Library Journal’s Library of the Year and in 2011 she was named a “Mover & Shaker.”

Alison lives in Columbus, Ohio. Six blocks from my sister. She believe in the human connection to geography; living in Ohio I feel a powerful connection to the impact of the Ice Age.

She shares her home with her husband Riccardo and has daughter Sophia that attends The Ohio State University. Alison says, “Just thinking about her brings a smile to my face.”

Tweetable Quotes and Mentions

Listen and Alison Circle will help you get over the hump on the @FastLeaderShow Click to Tweet

“Hoping that they have confidence in me is not what’s going to make that happen.” Click to Tweet

“I have had to lead with great humility.” Click to Tweet 

“If I didn’t have a great team beneath me, I wouldn’t have credibility.” Click to Tweet 

“I have had to adapt to the culture instead of expecting the culture to adapting to me.” Click to Tweet 

“We hold ourselves back from making it better because we can’t think we can.” Click to Tweet 

“How do we make it happen, instead of I can’t do that.” Click to Tweet 

“Let’s start from the standpoint that the answer is…YES.” Click to Tweet 

“Seek first to understand.” Click to Tweet 

“Our frontline needs to see and touch me in this role; it’s the role, not me.” Click to Tweet 

“I’ve got to learn to balance what I have to get done and what people are asking of me.” Click to Tweet 

“If I am not touching people in the way they need…it’s going to undermine my success.” Click to Tweet 

“I can’t be independent and be successful.” Click to Tweet 

“The higher up you go, the less independent you can be.” Click to Tweet 

“I have had to flatten out myself in terms of how I go about doing things.” Click to Tweet 

“What are you doing to contribute to the lack of performance in your people?” Click to Tweet 

“Lead with your ears, not with your mouth.” Click to Tweet 

“Choosing the right words to lead makes all the difference.” Click to Tweet 

“As leaders we talk too much…we need to listen more.” Click to Tweet 

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Hump to Get Over

Alison Circle received the results from an organizational climate survey that revealed some devastating results. Finally learning to get over herself, Alison realized she needed to balance what she needed to get done with what people were asking of her. Listen to Alison tell her story of how she prevented undermining her own success so you can move onward and upward faster.

Advice for others

If I am frustrated by what somebody else is doing or not doing, what am I doing to contribute to that.

Holding her back from being an even better leader

Too much work to do. I need to prioritize better.

Best Leadership Advice Received

Lead with your ears and not your mouth.

Secret to Success

I’m infatigable. I have so much energy and I give it my all.

Best tools that helps in business or Life

Write everything down and choosing the right words to lead.

Recommended Reading

Building Art: The Life and Work of Frank Gehry

Contacting Alison

email: acircle [at] columbuslibrary.org

LinkedIn: https://www.linkedin.com/in/alison-circle-97a6b117

Additional Resources

54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.

By | 2016-10-31T16:06:37+00:00 November 18th, 2015|Podcasts|0 Comments

About the Author:

Author Image
Your Fast Leader Show host is Jim Rembach. Jim is a panel expert with the Customer Experience Professionals Association (CXPA) and spent many years in contact center operations and leverages this to help others. He is a certified Emotional Intelligence (EQ) practitioner, Certified Employee Retention Specialist, Certified Better Place to Work Expert, and frequently quoted industry expert.